CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 CHEVROLET BOLT EV- Houston, TX
The steering on my car is sticking and failing. When I make a turn, the steering wheel does not go back to the center on its own. I have to physically pull it back, otherwise the car will keep turning. When driving straight, the steering wheel gets "stuck." I have to use extra force to make small adjustments, which makes the car jerk. The steering also makes clunking noises. This is extremely dangerous because it makes the car very hard to control, and I could easily drift into another lane, overcorrect, or crash.
Source: NHTSA WEB SITE -
2021 CHEVROLET SILVERADO 1500- Aubrey, TX
I brought my vehicle to the dealership on March 7, 2026, to address the outstanding safety recall. However, I was informed that the recall repair cannot be completed until I first pay $1,100 to replace the idler pulley. Unfortunately, an unexpected $1,100 expense is not currently in my budget. It is quite concerning to continue driving a vehicle with a known risk of losing propulsion, as the increased risk of a crash is a significant safety worry for me. I would appreciate any assistance or alternative solutions you can provide to ensure this safety recall is resolved. Please find the message from the dealership: Additional Diagnostic recommendations: we are going to want to get the Idler pulley replaced 1st as it can cause unwanted noise and vibration during the testing with the Pico scope. after the repair take the vehicle on a good test drive get it good and warm Then retest the engine with the Pico scope and proceed with those test results. we still want to make sure it is tested correctly If the engine passes just note under Special Coverage N252494003 This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership."
Source: NHTSA WEB SITE -
2020 CHEVROLET TRAVERSE- Campo, CA
The exhaust has a leak. Loud noise, rattling coming from exhaust. Smell of fumes in the cab of the vehicle. I believe there is a recall for 2018,2019,and 2021 year models for this same issue but no recall for the 2020 model.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 2500- Gretna, LA
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate opened unexpectedly and was crushed by an attached trailer. The vehicle was taken to a dealer, where it was diagnosed and associated with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 99,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 CHEVROLET EQUINOX- Midland City, AL
While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. This has been a recurring intermittent problem that first occurred approximately three months ago. Car has been to the dealer before but the problem didn’t occur and they were unable to diagnose the issue. When taking the car to the dealership on 09 March, the dealer confirmed the problem and said it was a faulty fuel pump that will cost over $800 to repair. After a brief internet search, I found safety bulletin NS2450160 that includes 2023-2024 Chevy Equinox vehicles for this exact problem but it doesn’t include my VIN.
Source: NHTSA WEB SITE -
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2019 CHEVROLET SILVERADO 1500- ALEXANDRIA, VA
I am reporting a catastrophic internal engine failure in a 2019 Chevrolet Silverado 1500 at 87,600 miles. Prior to this event, there were NO warning lights or symptoms. While traveling alone during the holiday on a remote, one-lane road with no shoulder, the vehicle suddenly suffered a loss of power. Every warning light on the dashboard illuminated at once, followed by shaking, misfiring, and loud knocking from the engine. Because I was on a one-lane road with no place to pull over, this created an immediate safety hazard for me and oncoming traffic. I had the car towed to the dealership ( where I bought the truck) confirmed the failure was a collapsed lifter and scored camshaft (which i found out to be a known design flaw in the 5.3L DFM engine). The dealer said it was not under warranty. I felt held over a barrel by the dealership; they initially provided an inflated quote and told me it would cost approximately $1,200, not including tax and shop fees, just to put the engine back together if I wanted to tow it elsewhere for a second opinion. I was forced to pay over $8,395 under protest just to regain use of my primary vehicle after 42 days of downtime. Upon completion, the dealer provided a "Lifetime Warranty" on the replacement parts. This is a tacit admission that these components were never intended to fail during the life of the vehicle. GM refuses to include this vehicle in its coverage list, treating a dangerous engine stall as a simple "out of warranty" repair. This is a systemic safety defect that requires a mandatory recall expansion before it results in a terrible accident. My understanding is that a Class Action lawsuit, Harrison vs. General Motors, for this same thing, but they say my car is not in it, i should have been put on notice for this so I could protect myself.
Source: NHTSA WEB SITE -
2024 CHEVROLET TAHOE- Benton, AR
PICOSCOPE test passed on 2/3/2026 with mileage of 58061 at Everett Chevrolet, Benton, AR. On [XXX], while driving received an error code, no oil pressure and vehicle became disabled in the middle of the road. Tahoe was towed to Teeter Chevrolet in Malvern, AR. We were notified on Friday that the engine was bad and would need to be replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2025 CHEVROLET SUBURBAN 1500- Hyattsville, MD
The contact owns a 2025 Chevrolet Suburban. The contact stated that while driving 25 MPH, a yellow triangle warning icon was displayed, and a message to "Please Add Oil" was displayed. The vehicle was taken to a dealer, where it was diagnosed with a broken part and oil was leaking oil onto the oil filter. The vehicle was repaired. The contact stated that approximately 1,000 miles later, the same triangle icon was displayed and with the same message displayed while driving. The vehicle was taken to the same dealer, where it was diagnosed that the oil needed to be changed. The vehicle was repaired. The contact stated that approximately 1,000 miles later; while driving at an undisclosed speed, the same triangle warning icon and the message were displayed with the check engine warning light illuminated. The vehicle was taken to another dealer, where it was diagnosed, and it was determined that the vehicle was consuming engine oil, and the oil needed to be changed. The vehicle was repaired, but the check engine warning light illuminated again, and the contact became aware that there was no oil in the oil pan. The manufacturer was notified of the failure. The failure mileage was 2,203.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 CHEVROLET SILVERADO 1500- Westminster, MD
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 41,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 CHEVROLET SILVERADO 1500- Riverdale, GA
In 2024, the vehicle began experiencing severe jerking and drivability issues that appear to be transmission-related. We first took the vehicle to Terry Cullen Chevrolet in Southlake. The vehicle remained in the shop for months while still under warranty, yet the issue was never properly resolved. Attempts to communicate with management were largely unsuccessful, and we received little support in addressing the problem. Following guidance from Chevrolet corporate customer service, we then took the vehicle back to the original dealership, Nash Chevrolet in Lawrenceville, Georgia. Nash Chevrolet also held the truck for several months without resolving the issue. During this time, my husband who is self-employed in the home renovation industry—was left without adequate transportation. Because his work requires a truck, he was unable to complete scheduled projects, resulting in an estimated loss of $50,000–$60,000 in income. After the vehicle was returned to us, the same issue occurred again. When we attempted to contact Nash Chevrolet for assistance, our calls were no longer returned. We were forced to seek help elsewhere and brought the truck to a GMC/Buick dealership in Newnan, Georgia. The vehiche is unsafe to drive and after further research found this information and this is exactly the issue we have experience out of this truck making it unsafe to drive-8-Speed Transmission Issues (2015-2019): Litigation exists for 2015–2019 Silverados equipped with Hydra-Matic 8-speed transmissions, alleging rough shifting, hesitation, and vibration.
Source: NHTSA WEB SITE