CHEVROLET Complaints

Purchased these aftermarket nylon rear axle lift blocks (level kit) online . They failed while the vehicle was in motion in the live lane on the highway. I was barely able to pull off the road . These blocks are not safe for regular road or highway use. They failed under normal driving on a otherwise stock 1/2 ton 1500 truck . I could have been on a freeway and or other highway with more traffic and this part could have caused a accident as both of these plastic nylon rear axle blocks collapsed under the weight of the truck.

The high pressure fuel pump failed and sent metal particles throught the fuel system. All fuel components except for the injectors are available. The engine stalled while driving at speed forcing me to stop and call a tow truck on the side of the road. Mileage at failure was 81340. Preston hood Chevrolet diagnosed the HP4 failure and replaced the entire fuel system, noting metal contamination in all areas. The component has not been inspected. The truck had a slight grinding noise when shifting into 4th on throttle. Took it to a firestone and the techs noted its possibly just shifting hard, no issues found. The grinding noises ultimately was the HP4 failing. No warning lamps or other indications of a problem were present prior to the catastrophic failure.

The contact owns a 2024 Chevrolet Traverse. The contact stated that the rear driver's side window failed to open or close while depressing the buttons on the driver's door and on the passenger's door to control the window. While depressing the brake pedal to attempt to slow down, and while in reverse, the brakes were squeaking. The vehicle was not taken to the dealer for the window failure. The dealer diagnosed that the brake pads had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was informed of the issue. The failure mileage was approximately 43,632.

I HAVE HAD MY VEHICLE FOR ALMOST GOING ON 2 YEARS I WENT FROM A CAR THAT I HAD ISSUES WITH TO A BRAND NEW VEHICLE WITH ISSUES/REPAIRS NEEDED ON. NOTHING HAS BEEN RECALLED ON MY VEHICLE AT ALL AND IT SHOULD BE RECALLED ON MY VEHICLE I HAVE HAD A LOT OF ISSUES W/ MY VEHICLE AND I SHOULD NOT, NOW THERE IS ANOTHER ISSUE W/ THE DRIVERS WINDOW BUTTON WHERE IT GETS STUCK DOES NOT PUT THE WINDOW DOWN OR WORKS ONLY SOMETIMES I FOUND INFO ABOUT IT General Motors Technical Service Bulletin GM TSB 25-NA-022 addresses problems where the driver's door window gets stuck or works only sometimes. The driver window may not roll up or down, or it may stop working after you press the button. HOW IS THAT NOT KNOWN ISSUE FOR MY VEHICLE VIN I SHOULD NOT HAVE TO BE DEALING WITH THESE KNOWN PROBLEMS ON A BRAND NEW ALMOST 2 YEARS OLD VEHICLE AT ALL ITS FRUSTRATING TO DEAL WITH VEHICLE PROBLEMS WITH A BRAND NEW PURCHASED VEHICLE ANOTHER ISSUE WITH THE VEHICLE IS THE BRAKES THAT SQUEAK OF COURSE GM SAID UNLESS I WAS UNDER CERTAIN MILEAGE IT CAN BE FIXED LIKE HOW IS THAT EVEN FAIR FOR THE OWNER TO EVEN HANDLE ON THEIR OWN OUT OF POCKET COST. THIS IS INSANELY CRAZY TO HAVE TO DEAL WITH KNOWN ISSUES ON A VEHICLE AND NOTHING CAN EVEN BEEN DONE . YOU ALL NEED TO LOOK INTO MY VIN # AND FIND THE ISSUE WITH THE General Motors Technical Service Bulletin GM TSB 25-NA-022 Driver Window Stuck or Intermittent Operation Concerns BUT OF COURSE MY VEHICLE VIN HAS NOT EVEN BEEN RECALLED FOR THIS SPECIFIC PROBLEM BUT IT IS KNOWN ISSUE? HOW DOES THAT EVEN MAKE SENSE AT ALL? YOU ALL NEED TO LOOK INTO MY VEHICLE WITH THESE ISSUES

Initial indicators lead to engine failure as a result of defective part internal to the engine.

Manufacturer: General Motors / Chevrolet Vehicle: 2016 Chevrolet Cruze LT (VIN: [XXX]) Corporate Case Number: XXX Nature of Dispute: Premature mechanical failure of a major drivetrain assembly and administrative bad faith. Factual Timeline: Initial Failure & Prior Liability: At 51,490 miles, the vehicle suffered a mechanical failure of the turbocharger assembly. General Motors acknowledged defect awareness and prior liability by funding a $1,000 payout to complete the repair. Premature Secondary Failure: Just 40,000 miles after that official manufacturer repair, a certified Chevrolet dealership service department formally diagnosed a second total mechanical failure of the turbocharger assembly (Error Codes: P0299 Underboost and P1101 Airflow Performance). Administrative Breakdown: Upon requesting a supervisor escalation due to a combative tier-1 case manager, the manufacturer reactively demanded unauthorized diagnostic fees and prematurely closed the file. General Motors subsequently breached its 24-hour supervisor review commitment and issued a final refusal to address the recurring mechanical defect on its network. Remedy Sought: Full manufacturer coverage for the replacement of the prematurely failed drivetrain component based on documented prior corporate liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I accelerated after the traffic light turned green the vehicle stalled. I was able to move the vehicle to the curb on XXX [XXX] is a two-way road. The vehicle stalled while on an active road which could have led to my vehicle being rear ended causing potential injuries to myself and other drivers. The engine turned over and there was fuel in the gas tank, however, the vehicle wouldn't start. A warning light showed: "low battery", but since the engine was trying to start, it seems unlikely that the battery was low. A second warning light showed: "battery saving" mode. These lights appeared once the vehicle was parked on the curb of the road. The vehicle was towed to David Chevrolet, a GM dealership on [XXX] about 2 miles away. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Complete loss of electronic power steering capability while new teenage driver was traveling at high rate of speed. Loss of power steering and stabilitrak traction control warning indicators on dash. Issue that invoke a safety recall in previous year model vehicle (GM Recall #15595 & GM Special Coverage N182182190) but is being ignored by manufacturer for my 2016 model. ODB2 fault codes confirms U0420-42 and C0545 indicating exact same issues still occurring in 2016 vehicles despite recall due to this safety issue in 2015 models.

After completing a turn, the car's steering wheel does not fully return to center. It remains at 30 degrees under 10mph, 10-15 degrees at 20mph. Dealer has claimed it is behaving as intended.

Lifter for cylinder 7, part of the Active Fuel Management system, failed to open causing the truck to lose full power while I was on the highway without any warning prior to the incident. It could have caused an accident if It had happened during a busier time on the highway as I could not go the "flow of traffic's speed." It has been torn down and looked over to confirm the problem and full extent of the damage, by a dealership, with pictures of proof. This has left me without my vehicle for months due to needing a full brand new motor.