CHEVROLET Complaints

I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss

Just purchased this vehicle used from a business in Moyock, NC. The mileage at purchase was 92,860. We checked Carfax and it showed two previous owners and had a steady maintenance history. On the way home (2 hour drive) and after the vehicle had warmed up it started showing signs of transmission problems. This was not noticeable on the test drive. The RPMs skyrocketed, the car went into neutral, once we got it back into gear it would hardly accelerate. It was a long long drive home! We took it to our local mechanic and must replace the transmission at a cost of $7,000. We will not use the manufacturer's transmission product as a replacement after reading all the complaints that are so similar to ours. Definitely not what we were expecting to have to do within a week of the purchase. There could have been injuries if my wife had not been following me and knew something was wrong when the vehicle slowed down significantly. No one was injured, except for our pride and wallet.

Transmission, got a message stating the service transmission or won’t be able to shift. Took it in to the dealership was advised that car can shut down at any moment. As that what they have been seeing.

The tailgate has opened 4 times while I’ve been driving. There was one incident in which an object in the truck bed fell out onto the road. Other drivers are at risk for serious injury or death due to objects falling out. I have read other incidents of this happening online to the Silverado 1500 models however Chevy has only issued recalls for the 2500 and 3500 models. The problem has not been reproduced or confirmed by the dealer and they will be inspecting it in the next coming days. There were no warning lamps or messages indicating failure or that my tailgate was open. I’ve provided photo documentation showing me closing the tailgate as well as a photo of the object falling onto the road.

The contact owns a 2025 Chevrolet Trax. The contact stated that while driving 70 MPH, the rear window on the driver’s side, where the contact’s sister was seated, shattered unexpectedly, causing glass to fall inside and outside the vehicle. Neither an independent mechanic nor a dealer was contacted. The passenger seated in the seat nearest to the window was not injured. The vehicle was not taken to the dealer or an independent mechanic to be repaired. The manufacturer was notified of the failure and informed the contact that there would not be an investigation if the vehicle was repaired. The failure mileage was 7,020.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The power steering warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed of an unknown recall that had a similar failure description. In addition, the contact was informed that an unknown recall repair was performed on the vehicle in 2017. The failure mileage was approximately 130,000.

Driving down the road, and suddenly driver side of rear windshield exploded. GM has publicly acknowledged faulty circuit/glass in prior (expired) campaign in US (N192265660) and apparently there is a full recall in Canada for this problem, 2014-2018 Silverado 1500 with power sliding rear windshield. Chevrolet/GM told me they would not offer any assistance in repair. Repair cost is $948 at local glass shop. Will upload receipt after repair. Of course, this could have caused a major incident on the highway, from losing control of vehicle, heart attack, ,glass could go flying...However, my dog and I maintained our cool and there were no injuries. No one has inspected this. The glass will be replaced in two days. Dealership wasn't interested in helping. There were no warning lamps at all. I bought vehicle in 2021, after N192265660 "expired", and thusly had no knowledge of nor opportunity to fix the issue, as GM never notified me of it.

When shutting off the car, the fan continued to run. I started the car up again to see if this would allow the fan to turn off. No luck. The steering assist was dis-enabled on the dash. I took my car to the dealer to find out that it has a bad thermostat and that my radiator was leaking. The thermostat was covered but I had to use my extended warranty to pay the additional repair. My deductible for my extended warranty is $300.00. My daughter has a 2021 Chevy Blazer and the same situation happened. There was a recall and all her parts were covered.

The contact owns a 2009 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact noticed a vibrating and clicking sound coming from the steering wheel. The “Service ESC” warning light was illuminated. The vehicle was turned off and restarted, and the failure reoccurred. The vehicle was taken to the dealer where it was purchased. The vehicle was diagnosed with a failed torque sensor within the steering column. The contact was informed that the torque sensor needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.

While driving the vehicle the passenger side of my rear window shattered due to the rear defroster circuit overheating. I brought the vehicle into my local Chevrolet Cerified dealership to examine - they stated that my vin number is not included in the wide spread recall affecting over 150k vehicles having the same exact issue. I did call GM and she told me how the recall could only be specific to vehicles manufactured at certain locations, or many other factors could lead to my truck not being covered. My vehicle has the power sliding center window - I have researched and have seen a ton of vehicles with this same rear window have the exact same issue as I did. Even the same side breaks. I don't understand how mine is not covered under the recall so many others are. This currently has not been fixed - I am concerned that the same issue will occur even after getting it fixed. I feel it should be not only covered under the recall, but the faulty part causing the issue should be replaced just as it has been with all the covered vehicles. I am asking for this to be reviewed further and expanding the vehicles covered under this recall. It is a very unsafe problem that can cause fire and injury. I don't know how bad this could have been if someone were sitting in the back seat when this happened.