CHEVROLET Complaints

The engine coolant control valve went out on my vehicle. It is an 2022 LM2 engine. I found that that part frequently goes bad prematurely on this model. I also determined that this should be covered under N252508341. I was told by GM customer support that based on my vin it is not covered and they would not give me any further information. This is outrageous as this is the same defective part covered on their extended warranty.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH, the low oil warning light illuminated. The vehicle was taken to Pepboys, and the contact was informed that the engine was a quart and a half low on engine oil. The mechanic determined that a gasket was deteriorating, and the seal had fractured, causing the oil leak. The vehicle was taken to the dealer, and the contact was informed that the engine and transmission needed to be removed to replace the gasket. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the repair was not covered under warranty. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the front driver's side seat belt retainer failed to function as intended. The contact stated that the seat belt retainer was fractured from the left side of the driver’s seat belt mounting. The vehicle was taken to the dealer where it was diagnosed with front driver's side seat belt retainer failure. The contact was informed that the front driver's seat belt retainer needed to be replaced. The vehicle was not yet repaired, but an appointment was scheduled for the repair. The contact had experienced the failure twice. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 53,198.

Good morning, While driving and starting my Chevy Silverado 1500 with 3.0 durmax it will suddenly go into a “limp mode” reducing speed and power. Recently while driving on a highway it reduced engine power causing the vehicle to slow down suddenly with many cars speeding by. This caused me to try and pull over the vehicle and avoid hitting other vehicles. When pulling codes off the vehicle there is a p1098 which refers to the engine coolant control valve. This will cause the vehicle to do the described power reduction. Upon researching the issue Gm has recognized and released a special coverage to fix the issue. N252508341. However my vehicles VIN does not pull up the coverage. All the characteristics of the coverage seem to fit the model and issues I have. It’s the same year, model, engine, etc. I’ve attached a DOT report of the special coverage. I’m hoping this will help fix my vehicle and others with this same issue. Although it’s not specifically listed as a safety recall, I feel the cause of the sudden power reduction is known by Gm and warranty issued and the problem should be resolved for all vehicles with this issue. Thank you!

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle hesitated and failed to properly accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, who associated the failure with TSB: N222372590. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.

Vehicle randomly shuts down for few seconds and then restarts - occasionally it will not restart the engine and I have to manually turn the key. This occurs when I am driving and is a safety hazard. I have had battery checked several time and it always passes - I was directed to open a ticket for a recall - as this issue is known with other Chevy's. A couple times it occurred while turning the corner - luckily no accident occurred.

The contact owns a 2009 Chevrolet Malibu. The contact stated that while the vehicle was idling, it lost power steering functionality. The contact pulled over to the side of the road and restarted the vehicle, and the power steering functionality returned. The failure reoccurred every mile while driving, requiring the driver to pull over to the side of the road to restart the vehicle. The power steering, ESC, and the traction control warning lights were illuminated. The contact stated who was a retired independent mechanic, determined that the failure was related to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 107,000.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at undisclosed speeds, the vehicle lost power, jolted, and then stalled. The vehicle rolled while on a hill. The check engine warning light was illuminated. Additionally, while accelerating from a stop, the vehicle stalled again. The vehicle was taken to an independent mechanic and a transmission-related error code was reset; however, the warning light reappeared. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and assisted with the cost of the repair. The failure mileage was approximately 35,000.

While driving my 2022 Chevrolet Silverado 1500 RST, the vehicle has lost power on two to three separate occasions. During these incidents, the truck experienced a sudden loss of engine power and electrical functionality while in motion. The vehicle either significantly reduced power or shut down unexpectedly, creating an immediate safety hazard. The failure appears to involve the electrical system and/or powertrain, as dashboard functions and vehicle response were affected at the same time as the loss of propulsion. In at least one incident, this occurred at driving speed, placing me and other motorists at risk of a collision due to the sudden loss of acceleration and reduced ability to maneuver safely. No prior warning lamps or messages consistently appeared before the failure. The incidents occurred without warning. The problem is intermittent and has happened more than once, increasing concern that the defect may worsen or result in a crash. This issue represents a serious safety risk because loss of power while driving can lead to loss of control, rear-end collisions, or inability to safely move out of traffic. The vehicle is available for inspection upon request.

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at various speeds, an abnormal oil consumption was noticed. No warning light was illuminated. In addition, the vehicle was previously taken to a local dealer, where an oil consumption test was performed; however, the contact was advised to bring the vehicle back for further investigation. An appointment with the same local dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.