CHEVROLET Complaints

The contact owns a 2018 Chevrolet Suburban. The contact stated that on several occasions, while the vehicle was parked and running, or while driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. Occasionally, the vehicle was able to be restarted; however, on other occasions, the vehicle required towing. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the battery cable and ignition switch were replaced; however, the failure persisted. The dealer informed the contact that the vehicle was unsafe to drive; however, the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 208,257.

Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.

1ST ISSUE: 9/2025, after driving from another city to my home at 55-75 mph. As I pulled up home, the car just stalled and wouldn't start. I googled issue to find out it was a commonly known issue by GM. If fuel pump control module had happened while driving faster and not on my street to roll up to curb. I would have or could have been deadly. I find out what part # and local dealer knew there was a recall but told me he never heard about it and charged me for part. I installed in front of home on street and have been trying to get money back after reporting to GM I repaired my fuel pump control module and have been trying to get my money back from a repair done on 9/29/2025 by me. GM says it's looking into still after I keep calling them on status of this notice. I still have old part. I have filled out all reimbursement forms.1st the danger of it failing and now no money. By the time engine light comes on you have no power for any stopping or steering. #2 engine 2021 Tahoe High Country 6.2 L V8: NO RECALL HAS BEEN SENT. GM has known about an engine that has multiple failure issues that could GET YOU IN A SERIOUS ACCIDENT/death BY JUST STOP RUNNING, while just driving at any moment, INTERNAL FAILURES and main seal leaks, MORE! Mine just poured oil out on driveway after driving 6 miles to church and back. this will be the largest and most deadly auto issue in history. They even had dealers now with any on lot with this engine a stop sale order. aprox. 800,000 of these engines are out there, Local GM dealer says THERE IS NO RECALL. 2021 TO 2026 and they have only changed out aprox. 2800 engines and telling me mine sitting in driveway is not on recall. BS. these engines are in their high-end trucks, SUV's, Escalades. Someone needs to get Gm to do what's right and replace with new engines. That have been tested, all issues before someone has to die. Trying to keep silent on internet is sad. Yes its going to cost billions. But to keep customers safe and not scared.

My husband was driving on Plank rd/rt 219 towards Ebensburg PA when the truck started to buck and he turned off the main road and it shut down. It would not start just said low battery. I had it towed to the garage we use. They just confirmed it is the engine it locked up. I had the inspection for the recall and had the oil changed prior to this happening.

Truck has been experiencing intermittent stalling since 1200 miles. Was reported to the dealer and manufacturer. At approximately 20,000 miles (Spring 2025) the truck stalled out at high speed on the highway at approximately 70 mph near Tennessee during a work trip. When stalled, truck lost its ability to steer and break causing the truck to drive off the road and only stopped due to the truck rolling to a stop off-road. Luckily nothing was seriously damaged and it was a rural area with minimal traffic and flat grass lands on the side of the highway.

The vehicle’s infotainment touchscreen intermittently malfunctions due to apparent LCD ghosting or phantom touch inputs. The system registers commands without driver interaction, resulting in unpredictable and uncontrollable behavior. The failure presents as: •Ghost touches and phantom screen inputs •Uncommanded radio, media, and menu changes •Audible warning or confirmation beeps without driver input •Sudden and unexplained changes to the instrument cluster display •Periods of complete touchscreen failure •Loss of reliable control of audio, navigation, and vehicle settings These events occur while the vehicle is in motion and without warning. The driver is unable to stop or override the inputs, forcing attention away from the road in an attempt to correct or understand the malfunction. No warning lights are present prior to or during the failure. This condition creates a significant driver distraction and represents a safety hazard. The infotainment system is integrated into core vehicle functions, and its failure directly interferes with safe operation. In some instances, the system becomes unusable altogether. The issue is intermittent, difficult to reproduce on demand, and not resolved by restarting the vehicle. Based on the symptoms, this appears to be a hardware-related touchscreen or digitizer failure rather than user error. Given the prevalence of many similar reports involving GM infotainment systems exhibiting ghost touch behavior, this condition may represent a broader defect affecting this platform and model year range. Re: Touch Screen has a mind of its own - Page 4 - 2014 - 2019 Silverado & Sierra - GM-Trucks.com. I am requesting that NHTSA evaluate this issue as a potential safety defect due to loss of driver control, unintended system inputs, and ongoing driver distraction.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while driving at 25 MPH, there were exhaust fumes entering the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the mechanic was notified of a failure with the exhaust manifold. The local dealer was contacted and informed that there was no warranty coverage on the vehicle for the failure. The vehicle was diagnosed, and it was determined that the exhaust manifold weld needed to be re-welded. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving 80 MPH, the vehicle lost motive power and failed to accelerate above 35 MPH. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the turbocharger had failed. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

windshield wipers stoppped working while driving during snow event. leaving no visibility.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact heard a loud pop and looked in the rearview mirror and became aware that the rear glass had shattered. The contact stated that the temperature was below freezing and that the rear windshield defroster was activated during the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.