CHEVROLET Complaints

We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or GM Customer Care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.

My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car rests in my yard with a future as a flower pot. There had been no warning of trouble, no smell, no sound etc. It the car had been at speed on a highway this could have been catastrophic to me and other motorists. I spent thousands to buy this car and now it is gone. My insurance refused a claim, citing the engine failure. What options do I have? I am 77 years old.

As I was speeding from the fast lane to get across to the right lane off ramp when my vehicle suddenly shot off. I knew I couldn’t stop on the off ramp or on the bridge I was on. Luckily I had a green light at the top of the off ramp and coasted to an empty parking lot. Once I came to a complete stop I attempted to restart my truck but no luck. The truck would not even crank over. I tried multiple times and the dash would only go dark for a few seconds and I would try again to start and had no luck. Called AAA and they thought it was a battery so they put a jumper and same thing, no crank. Then they tried jumping it with jumper cables and still no crank at all. I had just installed a new battery no more than 4 months ago and my headlights, interior lights all are working fine, no dimming or anything like that. I just had an inspection on the engine last time the truck was at the dealer and they said everything was fine and they put a new oil cap and thicker oil. I think this is related to the safety recall Chevy just performed. This is a huge safety risk, I’m lucky I was able to pull off the freeway when this occurred. It’s not normal for a vehicle to just shutoff on you at freeway speeds.

. That’s not even an effect. I need someone to contact me. My email is [XXX] . My phone number is [XXX] . I would like to put in a claim. There is no way that this transmission should have went out on me now I can’t afford to pay for It. I need your help please thank you [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dashboard screen and video screen have randomly "blacked out" multiple times. Pairing with I-phone and android randomly stops working, wifi and bluetooth randomly not working. It happened on day of purchase and was supposedly fixed. About I month ago I had regular service and has frequently occurred since then. Brought it in today, they couldn't fix and said they needed to call Chevy engineer team. Was told car not safe to drive, was given a loaner/rental.

Lost Power. Engine went into a limp mode. Engine starting knocking loudly and service esc came up on dash along with check engine light. Took it to the dealer and they said a lifter spun and damaged the camshaft. Dealer says it’s not covered by recall. Vehicle has been in Chevy dealer garage for 2 weeks and no repair yet.

I was in car accident on 1/16/2026. I was rear ended went into the guard rail then into the vehicle in front of me. My air bags didn't deploy.

Noticed when pressing tailgate release button manually it would not open but would if fob used. However tailgate opens continuously on its own.

Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.

Steering rack binding. Becoming progressively harder to turn over time. Steering wheel doesn't return to center. Clunking in front end occasionally heard when hitting bumps.