CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 CHEVROLET TRAILBLAZER- Royse City, TX
My 2021 Chevrolet Trailblazer has a defect in the gear shifter system that intermittently fails to recognize when the vehicle has been shifted into “Park.” When this occurs, the vehicle displays a persistent “Shift to Park” warning message and prevents the engine from being turned off or the vehicle from being locked. This malfunction creates a safety and consumer concern, as I am unable to exit and secure the vehicle and am forced to remain inside or leave the vehicle running and unattended. The issue interferes with normal vehicle operation and poses potential safety risks, particularly in situations where I need to quickly power down, exit, or secure the vehicle. After a quick internet search, this issue appears to be affecting multiple others with the same vehicle (2021-2023). A prior lawsuit against GM also resulted in a settlement and recall for older model Trailblazers, but unfortunately did not include the newer models that are experiencing the same known issue. • Gear shifter system is malfunctioned, specific reason and/or part is unknown. Vehicle is available for inspection upon request. • Safety risks noted above. • Problem has been confirmed over the phone and via text by local Chevrolet dealership. Only solution offered was to pay over $650+ for a fix that is not guaranteed to fully resolve the error. • Vehicle or component has not been physically inspected by manufacturer, police, insurance reps, or others. • No warning lamps, messages, or other symptoms occurred prior.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- League City, TX
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while his son was driving 75 MPH, there was a knocking sound coming from the vehicle. The driver pulled over and turned the vehicle off, but the vehicle failed to restart. The check engine warning light was illuminated. Upon researching the failure, the contact associated the failure with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN for the failure. The failure mileage was approximately 165,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 CHEVROLET SILVERADO 1500- Warren, OH
an apparent engine malfunction, causing the number 8 cylinder to retard and miss. not sure if the L84 v8 engine s having the same issues as the L87. Just wondering. the vehicle has less than 90k miles and has not been abused.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 1500- poland, ME
The truck is a 2019 Chevy silverado 1500 with a 5.3L V8. I have had 2 engine failures since I got this truck. Related to collapsed lifters causing bearing damage and camshaft damage. The first time this happened was around 98k miles. The failure happened while merging onto I95 and matching the highway speed to merge. I believe It is a dangerous defect because when this happened to me while merging the whole truck violently jolted and shook and lost engine power in the middle of the highway. The jolt was violent enough I suspected I got rear ended for a second after regaining control. The second incident happened about a week ago. This time the rebuilt engine failed the same way as before (bearings, lifters and camshaft) but without the dramatic jolt. The rebuilt engine only lasted 12k miles or so. This time the Camshaft is so bent they cannot remove it from the engine and have to replace the whole engine. The engine may be available for inspection but it is currently at a Chevy dealership while they wait for a new engine. Before these failures there was zero warning of the impending issue. Zero warning lights or messages of any kind. Warning lights and messages only appeared after the engine destroyed itself. I also have maintenance records that show routine maintenance was well accounted for.
Source: NHTSA WEB SITE -
2024 CHEVROLET SILVERADO 1500- Wausau , WI
Vehicle does not indicate proper DEF level. Vehicle has stated several times that it is out of DEF but is not. The most recent time the vehicle was at a dealer and was noted as normal operation. Driving up to going the dealer: vehicle displayed message “DEF empty refill now vehicle speed restricted to 65mph”with a 500 mile count down. Vehicle was driven 489 miles of the 500 miles. Vehicle was taken to a dealer. Dealer confirmed that vehicle was not out of DEF, vehicle was at 40% DEF capacity (~2 gallons of fluid in a 5 gallon tank). Dealer noted that this was normal operation. This is not safe, the DEF system isn’t accurately reporting level. In other situations it hasn’t recognize DEF fills. This can potentially lead to the vehicle severely restricting speed or not allowing the motor to restart creating unsafe conditions for the passengers and other vehicles on the road way. Vehicle was under warranty at the time of the issues. Vehicle is currently just under 37,000 miles.
Source: NHTSA WEB SITE -
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2017 CHEVROLET EQUINOX- Norfolk, VA
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of oil. The contact was adding one quart of oil weekly. The contact stated that the vehicle stalled while driving at 25 MPH, but was able to restart. While at a stoplight, the vehicle stalled. There was an abnormal knocking and rattling sound coming from the engine. The engine warning light was illuminated. The reduced engine power message was displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 CHEVROLET SUBURBAN- Collinsville, IL
The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed coolant control valve. The contact was informed that the coolant control valve needed to be replaced. The vehicle was not repaired. In addition, the contact referenced a Special Coverage Program: N252508341, however the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the NHTSA could add the VIN to the special Coverage Program. The failure mileage was approximately 134,943.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 CHEVROLET EQUINOX- Chippewa Falls, WI
I bought a vehicle from a small dealership as a "as is". My passenger side door shifted. Its does not state on the title and I was not told that it was in a accident. I have had this vehicle about a month now. I have a loan against it.
Source: NHTSA WEB SITE -
2019 CHEVROLET TRAX- Kansas City, MO
Started my car and it made a noise that didnt sound good. Took it to Van Chevrolet and they said it was my turbo. My car is under 100,000 miles, 2019, and giving the code that should qualify it on the recall list. They are trying to charge me 4000 to fix and have not given a rental which is about to make me lose everything.
Source: NHTSA WEB SITE -
2023 CHEVROLET SILVERADO 1500- GROVER BEACH, CA
Tail gate has water intrusion and opens on it own. I was charge over $200 to have this issue looked at that I was told was a recall. Turns out my vehicle is not listed on the recall yet and was not advised before being charged.
Source: NHTSA WEB SITE