CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 CHEVROLET SILVERADO 1500- Seatac, WA
The check engine light indicate P0016 crankshaft camshaft position. It has been diagnosed by a mechanic that the timing belt is stretched. Chevrolet has redesigned these parts due to the premature failure but has not issued a recall to install the redesigned parts.
Source: NHTSA WEB SITE -
2019 CHEVROLET EQUINOX- Richmond, VA
Hard brake pedal and Service Assist message. This issue was recalled for trucks and larger SUVs but not the Equinox. This is a known safety issue to Chevrolet, making my vehicle undrivable until I can come up with the $1,500 to have it towed and repaired.
Source: NHTSA WEB SITE -
2015 CHEVROLET COLORADO- Saint Joseph, MO
I am submitting this complaint regarding a serious safety defect involving my 2015 Chevrolet Colorado. While I was driving the vehicle, it suddenly lost power steering assist. The steering wheel immediately became extremely heavy and difficult to turn, requiring significantly more physical effort to control the vehicle. This sudden loss of steering assistance created a dangerous situation for me, my passengers, and other motorists. The failure occurred without warning and substantially affected my ability to safely steer and maneuver the vehicle. A sudden loss of power steering is particularly dangerous when making turns, maneuvering at low speeds, or attempting to avoid another vehicle or obstacle. What is especially concerning is that the failure experienced by my vehicle appears to match the defect described in General Motors Safety Recall N202325410, NHTSA Campaign 21V-213, concerning loss of power steering assist in certain 2015 Chevrolet Colorado and GMC Canyon vehicles. The NHTSA recall documentation states that affected vehicles may experience a loss of power steering assist while starting or driving because of a poor electrical connection within the steering gear assembly. The recall specifically explains that when power steering assist is lost, the vehicle reverts to manual steering and requires substantially greater steering effort, particularly at lower speeds. NHTSA and GM identified this condition as a safety defect because it can increase the risk of a crash. My vehicle experienced the same symptoms described in the recall: Sudden loss of power steering assistance while driving. The steering wheel became heavy and difficult to turn as the vehicle reverted to manual steering. A warning chime occurred. A warning message/malfunction indicator appeared on the dashboard. The loss of power steering made the vehicle substantially more difficult
Source: NHTSA WEB SITE -
2019 CHEVROLET EQUINOX- Renton, WA
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle unintendedly decelerated. The contact stated the failure reoccurred. The transmission failed to shift out of first gear, and the RPM was elevated. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 81,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 CHEVROLET EQUINOX- Houston , TX
The car had a engine code of P171d my safety and others was put at risk because of the vehicle malfunction while not able to drive after the light turn green or keeping maintaining a searching speed. The engine code was confirm at the dealership while getting serviced. The engine light up here, two days before going to the dealership to get it serviced.
Source: NHTSA WEB SITE -
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2022 CHEVROLET SILVERADO 2500- Ada, OK
My 2022 Chevrolet Silverado 2500HD does not bear the certification label required by 49 CFR Part 567. I bought it used from a franchised Chevrolet dealer in April 2024 and am the current owner. The date reported is the date I examined the vehicle and confirmed the label was absent. This is not an incident, and I do not know when or how the label came to be missing. I checked the driver-side hinge pillar, door-latch post, door edge, and surrounding areas. The only labels present are: a GM trailering label (10,000 lb GVWR, 26,000 lb GCWR, 6,390 lb rear GAWR, no front GAWR, no FMVSS conformance statement); a Tire and Loading Information placard (states seating capacity, a 2,111 lb occupant-and-cargo limit, and tire sizes, but no GVWR and no GAWR); and a cellular module sticker with no weight information. Nothing on the vehicle states the manufacturer, the month and year of manufacture, the GVWR with front and rear GAWR, and the FMVSS conformance statement. A 2023 GMC Sierra 3500HD I photographed for comparison bears all of it. On the panel below the trailering label there is a rectangular area, distinguishable from the surrounding paint, with adhesive residue visible and palpable. I report this without characterizing it. The practical effect is that I cannot determine my front or rear gross axle weight rating from the vehicle. This truck was also built with a factory-reduced 10,000 lb GVWR rather than the approximately 11,350 lb published for the same configuration, and the certification label is the one document that would display the certified ceiling alongside the actual axle capacities. Photographs of every label present, of the comparison label, and of the residue area are attached. General Motors has not provided the VIN-specific build record or any record of whether a certification label was applied at assembly.
Source: NHTSA WEB SITE -
2022 CHEVROLET SILVERADO 1500- Summerville , SC
Automatic transmission failed due to code P0722 (Output Speed Sensor signal lost). The vehicle experienced sudden loss of propulsion, violent/harsh shifting, and severe drivability issues while operating on the highway. Loss of forward motive power at high speeds creates an immediate collision hazard. The vehicle was previously serviced for transmission issues but the defect recurred. The vehicle remains parked and inoperable due to safety concerns.
Source: NHTSA WEB SITE -
2026 CHEVROLET SILVERADO 1500- Southington, CT
After grocery shopping, I was putting items into the back seat on the floor of the truck. I lifted the seats to allow for more room. I went to push an item to the far side of the truck to allow for more room. During this action, I put my left hand down with my knuckles facing the floor to provide leverage. without realizing where I was putting my hand, I placed the middle segment of my ring finger directly on the edge of the mechanical-jack and put my weight onto it. The jack is not covered and is black (the same color as the carpet). The edge of the jack has sharp burrs. As a result, I was cut across the entire middle segment of my ring finger and slightly on the knuckle of my middle finger.
Source: NHTSA WEB SITE -
2020 CHEVROLET TRAVERSE- Longwood, FL
The contact owns a 2020 Chevrolet Traverse. The contact stated that while operating the vehicle, there was a loud sound coming from the exhaust pipes, and the vehicle failed to properly accelerate, with exhaust fumes inside the vehicle. The vehicle was taken to the local dealer, who diagnosed that the exhaust mounting bracket had failed, causing the exhaust pipes to separate and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under a manufacturer-extended coverage that was associated with the failure. The failure mileage was 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 3500- Tucson, AZ
VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel lockup). On XXX at 103k miles, vehicle exhibited same defect: harsh downshift 8th-9th gear, CEL on. Diagnosed as TCM failure per N242454441. Vehicle at O'Reilly Chevrolet Tucson since XXX (18 days out of service as of XXX). Dealer states TCM on national backorder, SPAC ticket opened, no ETA. Dealer denied courtesy transportation stating out of warranty at 103k, despite recall being federal safety recall with 15yr/150k special coverage. This is failure of remedy for safety recall that can cause momentary rear wheel lockup. No parts available, no transportation provided. What I want: GM to provide rental coverage and expedite TCM repair per recall obligations. Owner: [XXX], [XXX], [XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE