CHEVROLET Complaints

THIS IS A RECALL REMEDY FAILURE REPORT UNDER 49 U.S.C. §30120. My 2020 Chevrolet Silverado 1500 (VIN: [XXX] ) received Recall 24V797000 on June 9, 2025. The ECM update is intended to detect incipient clutch-pressure or gear-ratio deviations—early signs of a developing slip—and automatically force limp mode to prevent rear-wheel lockup. On August 23, 2025, after the recall was performed, the truck experienced rear-wheel lockup at highway speed. Limp mode did not activate, which shows the recall remedy failed to operate as required. Mangino Chevrolet documented symptoms matching the recall defect, including abnormal ratio behavior. No metal debris was found in the pan, indicating the failure was not caused by wear. GM TAC also noted behavior consistent with a developing slip. GM first recommended full transmission replacement at my expense before acknowledging the recall. GM later authorized a valve-body replacement, which also failed. The dealership owner provided a written statement confirming that: (1) the recall remedy did not correct the defect, and (2) the valve-body repair did not correct it. On December 3, 2025, GM Customer Assistance attempted to close my case as “not recall-related,” despite the post-remedy lockup, limp-mode failure, dealer findings, and the written admission that the recall remedy was ineffective. The safety defect persists after recall completion, and GM has not provided a remedy that corrects it, as required under federal law. I am reporting this as a failed recall remedy and an ongoing safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle displayed reduced engine power, check engine light, and service brake assist all at the same time. Brake pedal wouldn't move leaving me without brakes. Coasted to stop and shut off car. Brake did not release and now engine won't start. Informed brake vacuum booster pump is problem and ruined motor now.

The power steering fails and SERVICE ESC is displayed on the dash. This has been happening intermittently on my daughter’s car and she struggles to control the vehicle when it loses power steering. A quick internet search revealed is a known issue and is extremely dangerous. Please consider recall immediately.

Completely disgusted with Chevy traverse. Upper radiator hose busted and radiator leaks at seem, squeaky brakes since day one purchased then sensor on brakes went bad causing it to say brakes are less than they actually are says 18% and it’s actually 88% caused the engine light to come on ppl can’t afford a payment and be at the dealer all the time and without transportation. It’s my only vehicle and I need it fixed but everyone says part is back ordered or something this is a shitty vehicle Chevy needs to pay to replace brakes sensor hoses and radiators even if it’s past factory warranty these vehicles cost to much not to last past 36,000. Ridiculous there needs to be a recall this is becoming a very well known problem Chevy should have to cover to fix it and make it right and provide a vehicle while it’s in the shop. Very upset with Chevy and it’s quality and this needs to be recalled asap

Driving along vehicle shut down in middle of road replace fuel pump, fuel module control in August 2025. Now both top and bottom fuel hose needs replacing. On Nov 2025 I smelled gas and vehicle shut down

Crotch buckle belt is frayed and no longer safe to use. this should not fall under the umbrella of normal wear and tear since it is a safety strap. Nuna claimed it to be caused by a rodent, but there is no other evidence or signs of any other rodent activity

While driving and turning left and right, and while cold and turning It does a grinding/groan noice, and recently while driving it did that, and It started losing speed and the grinding worsening and I was losing control of the vehicle. Putting the vehicle in Auto makes the groan/grind worse.

Radiator leaking fluid from top right of radiator. Hose is dry where it connects to radiator, but coolant is leaking down the right side of the radiator, starting at the top.

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

I was pulling out of my parents' driveway with my sister, who is almost 7 months pregnant in the passenger seat. Before we could get down the driveway, my car VIOLENTLY slammed itself into park to the point that I was convinced I had to have hit someone. No warnings no nothing, just WHAM, causing my lower back to feel tweaked now. After jumping out and seeing nothing, I immediately brought my car to the dealership for inspection. When I arrived, I was told that the sensors are just too sensitive, and the gentleman helping me also has the same vehicle. He said his wife hates the car and turns off all safety features in order to drive the car. You want me to turn off all the safety features to prevent a crash because it is turning itself on and could cause one? I do not feel comfortable operating this vehicle with myself in the car, let alone the two very young nephews and my pregnant sister, who I frequently drive around. I have already brought the car in for this reason and they claim there is nothing they can do.