CHEVROLET Complaints

The contact owns a 2020 Chevrolet Equinox. The contact stated that occasionally while at a red light or while stopped, the vehicle hesitated for approximately 10 to 15 seconds to move while the accelerator pedal was depressed. The vehicle then accelerated. The vehicle was taken to the local dealer, who was unable to retrieve a fault code. There was no warning light illuminated. The manufacturer was contacted by phone, and an email was sent to the president of GM. The failure mileage was approximately 109,000.

The Defective Software Trigger: vehicle’s dashboard Brake Pad Life Monitor indicated the pads were low showing 19% roughly 3.5-4mm remaning life. Upon arrival to the dealership, I was informed that my rotors would also need to be resurfaced. I contested a mandatory rotor resurfacing policy. I openly disagreed with this arbitrary "store policy" but was forced to comply to get my vehicle serviced. The dealership stated they would refuse to replace the pads unless I paid out-of-pocket for an unnecessary resurfacing. The technician measured my pads at 7mm (over 60% of usable life remaining). My vehicle did not need brakes; it was suffering from a known factory software bug detailed in GM Bulletin 25-NA-029. Rather than identifying this warranty glitch, I was forced to pay for unnecessary vehicle repairs. The technician machined my front rotors and installed new pads. On my way home, the vehicle exhibited severe, violent steering wheel shaking under braking at highway speeds. The technician completely failed to check for runout or machine the rotors evenly. I was forced to drive 90 miles home with a violently vibrating steering system. I called the dealership but the facility was closed. To correct a severe safety hazard caused entirely by the shop, I had to drive an additional 90 miles back to the dealership (a 180-mile total round trip) on compromised brakes. I requested that the dealership replace the ruined rotors and pads at their expense. Management refused instead, to force the shaking to stop and avoid paying for hardware, the dealership refunded the original resurfacing fee (Driver side rotor 29.89mm to 1st resurface 29.20m- Passenger side 29.80mm to 1st resurface 29.25mm) and machined my front J61 rotors a Second time, cutting them down to 27.80mm Driver side and 27.59 mm on my passenger side. I have contacted corporate but I've had no resolution.

cold starts sometime there is an audible tick, there is also occasional low oil pressure and the gauge drops and returns to the normal range

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle experienced various intermittent electrical failures while driving at various speeds. The contact stated that the power locks and windows either failed to operate as needed or independently operated while driving. The vehicle was inspected by a friend, and a potential issue with the ground fault cable was found. The friend recommended that a dealer inspect the vehicle. The contact stated that the instrument panel intermittently displayed the messages, "Steering Column Lock Needs Service", "Check Engine", and other unknown messages. Additionally, the brake pedal depressed to the floorboard while attempting to start the vehicle but resumed normal operation after the vehicle was started. The vehicle was taken to a dealer but has not yet been diagnosed or repaired. The failure mileage was approximately 80,000.

I am filing a safety complaint regarding my 2014 Chevrolet Camaro V6 with the 3.6L LFX engine because the vehicle intermittently stalls and/or will not restart after being driven or exposed to high ambient temperatures. I live in [XXX], where extreme temperatures and extended idling in traffic are normal driving conditions. The vehicle can operate normally and then experience a fuel-delivery-related failure after becoming hot. It may stall or fail to restart and can remain unable to start until it cools down. This makes the vehicle unpredictable and unsafe to operate because I cannot know when it will lose the ability to run or restart. This is especially dangerous in Phoenix traffic. A driver cannot reasonably avoid traffic congestion, extended idling, construction, accidents, or other situations where the vehicle remains exposed to extreme heat. I have had to alter how and where I drive because I am concerned that the vehicle may stall and leave me stranded in or near moving traffic. The vehicle has experienced fuel-system-related diagnostic trouble codes, including P2635 (Fuel Pump Flow Performance), P069E, and P018B. The high-pressure fuel pump has already been replaced, but the problem has continued. General Motors has also issued technical information addressing heat-related fuel system concerns involving this engine/platform. I have raised the issue with Chevrolet/General Motors and have GM case number XXX. Despite the recurring safety-related symptoms, I have not been provided with a permanent repair that makes the vehicle reliably safe to operate under the environmental conditions in which it was sold and is normally driven. My concern is not simply that the vehicle requires repair. The safety issue is that the failure is intermittent, temperature-related, and can cause the vehicle to stall or become unable to restart without adequate warning. In extreme Arizona heat, being stranded also creates an additional safety risk to occupants. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 50 MPH, the "Propulsion Power Reduced" and "Shift to Park" messages were intermittently displayed on the instrument panel. The vehicle lost automotive power and stalled, and the contact pulled over to the shoulder to avoid a crash. The failure had occurred on several occasions. The contact sustained emotional distress from the failure. The vehicle was towed back to the residence and then towed to a dealer to be diagnosed, and it was determined that the battery needed to be replaced. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that the battery energy control module needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

The contact owns a 2025 Chevrolet Blazer. The contact stated that a GM inspector had inspected the vehicle due to phantom braking. The contact stated that while her husband was driving approximately 35 MPH, with her daughter in the front passenger’s seat and the contact seated in the rear seat, the brakes independently engaged, and the vehicle came to an abrupt stop. The failure had occurred three times. The contact had undergone cervical spine surgery six months before the failure, and the failure caused the injury to return. The contact's husband reviewed the Owner's Manual and discovered that the vehicle was equipped with the Automatic Emergency Braking (AEB) system and associated the failure with the AEB feature. The manufacturer was notified of the issue, and a GM inspector inspected the vehicle. The vehicle was also taken to a local dealer; however, the dealer was unable to repair the vehicle and suggested that the feature was deactivated.

My 2026 Chevrolet Silverado experienced catastrophic engine failure at approximately 12,000 miles. The vehicle was out of service from June 19, 2026 through August 27, 2026 while the engine was replaced. This is our family vehicle and is regularly used to transport my two young children. I remain concerned about the safety and adequacy of the remedy following such an early catastrophic engine failure. I requested that GM repurchase the vehicle or provide trade assistance so that I could move my family into another vehicle; both requests were denied. I am submitting this complaint so NHTSA has a record of the failure and my concerns regarding the remedy provided.

The front intermediate exhaust pipe mounting bracket weld fractured at the engine manifold, causing the exhaust pipe to break completely loose. We can now actively smell raw exhaust fumes inside the passenger cabin while operating the vehicle, creating an immediate safety hazard for carbon monoxide poisoning and driver disorientation. Additionally, the heavy steel exhaust system is completely unsupported at the front, creating an imminent risk of the pipe falling and dragging on the roadway at highway speeds, which could cause a catastrophic crash. The vehicle began getting progressively louder during cold weather between late 2025 and early 2026. A certified Chevrolet dealership technician officially inspected the vehicle, filmed an inspection video confirming this exact structural failure, and attempted to submit it for warranty coverage. GM Corporate denied the claim solely because my VIN is excluded from Special Coverage N212356540, despite the vehicle suffering from the identical manufacturing defect described in the bulletin. I possess the official dealer repair receipt and the technician's inspection video as proof.

The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely firm. The contact stated that excessive force was needed to turn the steering wheel. The contact safely pulled over, and after the audible alarm ceased, the vehicle returned to normal operation. Additionally, the vehicle lost electrical power and stalled on several occasions. There was no warning light illuminated. While the vehicle was stationary, the vehicle frequently lost power. The contact stated that the battery terminals were disconnected and reconnected after the failure, and the vehicle operated for approximately 15 minutes before the vehicle stalled again. The manufacturer was notified of the failure. The local dealer had inspected the vehicle and confirmed the failure. The dealer had retrieved several unknown fault codes. The vehicle was not yet diagnosed.