2012 DODGE DURANGO Complaints

I WAS TRAVELING AT A SPEED OF 55 BRAKING TO MAKE A RIGHT TURN AND I EXPERIENCED SUDDEN ALTERNATOR FAILURE, THE BATTERY LIGHT CAME UP ON DASH FOLLOWED BY RADIO SHUTTING OFF THEN ALL THE LIGHT CAME ON AS A LOSS OF POWER AND VECHILE STALLING, WASN'T ABLE TO START THE CAR OR JUMP IT OFF DRAINED MY BATTERY, WITH SMOKE AND A SMELL AS IF WIRE WAS BURNING HAD TO HAVE IT TOWED CAUSE WASN'T DRIVABLE AND WOULDN'T GO IN GEAR, CONTACTED FCA WAS TOLD TO TAKE IT TO NEAREST DEALERSHIP FOR REPAIRS UNDER T36 RECALL ONCE REPAIRS WERE DONEWAS TOLD THAT MY VIN ISNT IN THE RECALL BUT EXPERIENCED THE SAME AS T36 RECALL ALTERNATOR SHORTING OUT AND FAILURE NOW STUCK WITH REPAIR BILLS AS WELL AS 2 TOWE BILLS

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AND TURNING IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BARNET CHRYSLER JEEP KIA (3430 HIGHWAY 61 NORTH, WHITE BEAR LAKE, MN 55110, (651)762-2232) HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

FUEL PUMP RELAY RECALL STILL NOT FIXED. THIS IS ONE OF THE VEHICLES THAT IS FAILING. IT IS A DANGER TO DRIVE. IT STALLS DRIVING DOWN THE ROAD, TAKES A VERY LONG TIME TO START. WHEN IT STALLS THE BRAKING FAILS (MY MAIN CONCERN). CONTACTED CHRYSLER MULTIPLE TIMES AND THEY TELL ME KEEP DRIVING THE CAR, NO FIX ANYTIME SOON. THE RECALLL STARTED LAST YEAR. A DEADLINE OR ANOTHER TEMPORARY VEHICLE SHOULD REALLY BE PUT IN PLACE.

I PURCHASED MY 2012 DODGE DURANGO, USED, WITH APPROXIMATELY 75K MILES. SINCE PURCHASING THE VEHICLE, I'VE EXPERIENCED NUMEROUS PROBLEMS THAT BEGAN WITH THE TRANSMISSION. ADDITIONALLY, THE CAR GOES INTO "LOW GEAR" EVEN WHEN YOU DON'T TURN THE KNOB. OVER THE PAST YEAR, THE CAR HAS BEEN IN THE SHOP MORE TIMES THAN I CAN COUNT FOR THE DOORS LOCKING AND UNLOCKING ON THEIR OWN. I HAVEN'T BEEN ABLE TO LOCK THE DOORS WHEN IN PUBLIC. MY KEY FOB HASN'T WORKED EVEN AFTER REPLACING THE BATTERY INSIDE. THE CAR HAS SET THE ALARM OFF EVEN WHEN UNPROMPTED. IT WILL LOCK/UNLOCK WHILE DRIVING.THE CAR HAS STALLED, WHILE DRIVING, AT LEAST 3 TIMES SINCE NOVEMBER 2019. FOR EACH OCCURRENCE, THE VEHICLE WAS SLOWING/EXCELLING WITH A TRAFFIC LIGHT OR TO TURN INTO A PARKING LOT. ON ONE OCCASION, THE CAR WOULD NOT CRANK OVER AND A RED LIGHT WAS BLINKING ON THE DASH. THE LOCK ISSUE BEGAN HAPPENING AGAIN AND I COULD NOT GET IT STARTED. IT HAD BEEN STATIONARY. WHEN I CAME BACK TO THE VEHICLE LATER, IT WORKED FINE WITH NO RED LIGHT. THE MECHANICS NOTICED THE TEMPERAMENTAL PROBLEMS BUT COULD NOT GET THE VEHICLE TO CONSISTENTLY REPEAT THE PROBLEM. I'VE ALSO REPLACED THE WATER PUMP AND HAD ISSUES WITH THE AIR CONDITIONING. AT THIS MOMENT, IT DOESN'T WANT TO WORK FOR THE DRIVER'S SPOT ONLY.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080; PHONE: (269) 685-5800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WHEN SLOWING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED ONCE RESTARTED. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 50 MPH. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL 19V-813 IS FOR SAFETY AND HAS NOT BEEN RESOLVED SINCE THE ENGINE BEGAN STOPPING IN 2013 NOR SINCE THE FIRST RECALL OR SINCE THE SECOND RECALL IN NOVEMBER 2019. THIS IS A SAFETY ISSUE AND I HAVE HAD THE CAR STOP WHILE DRIVING AND NOT RESTART. SOMETIMES IT DOES NOT START IN THE GARAGE. I HIT THE FUEL PUMP RELAY WITH A HAMMER AND IT WILL WORK FOR A LITTLE WHILE. DODGE DOES NOT ALLOW ME TO FIX THIS MYSELF. CAN I HAVE A NEW CAR? (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITHOUT WARNING. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE VEHICLE IMMEDIATELY SHUT-OFF WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AN INTERIM REPAIR WAS AVAILABLE. THE CONTACT WAS INFORMED THAT THE FUEL PUMP COULD BE REPLACED WITH A NEWER BUT DEFECTIVE FUEL PUMP WHILE AWAITING THE FINAL REPAIR. BLAISE ALEXANDER CHRYSLER DODGE JEEP RAM FIAT (1080 E. COLLEGE AVE, STATE COLLEGE, PA 16801) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT PERFORM THE REPAIR SUGGESTED BY THE MANUFACTURER. THE CONTACT THEN REACHED OUT COURTESY MOTOR SALES INC (3100 PLEASANT VALLEY BLVD, ALTOONA, PA 16602) AND WAS INFORMED THAT THE DEALER WOULD PERFORM THE INTERIM REPAIR ON THE VEHICLE. AN APPOINTMENT WAS NOT YET SCHEDULED FOR THE INTERIM REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

VEHICLE HAS STALLED MULTIPLE TIMES. EITHER RIGHT AFTER START UP OR WHILE DRIVING. IN ALL CASES I HAVE FOUND THAT THE 20 AMP FUSE THAT WAS INSTALLED FOR RECALL R09 FROM 2015 IS MELTING AND CAUSING THE FUEL PUMP RELAY TO FAIL WHICH IS CAUSING THE STALL CONDITION. THE FUSE IS EASILY REPLACED BUT THE STALLING IS BECOMING MORE AND MORE FREQUENT, HAPPENING AT LEAST ONCE A WEEK. DODGE SAYS THERE IS NO REMEDY FOR THIS AND THERE ARE NO PARTS TO JUST REPLACE THE CURRENT SET UP. SO NOW I AM STUCK WITH THIS ISSUE UNTIL DODGE FIGURES OUT WHAT IS WRONG. EACH INSTANCE OF STALLING HAS OCCURED AT 25 MPH OR LESS BUT ITS ONLY A MATTER OF TIME BEFORE IT HAPPENS AT A HIGHER SPEED.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED 5 MORE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO THE MCCUBBIN MOTORS LOCATED AT 301 E. CLIFTY DR, MADISON, IN 47250, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE DEALER TO REPLACE THE RELAY. THE RELAY WAS REPLACED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO CONFIRM WHEN THE REMEDY PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JB

RELAY FUEL MY CAR STOP TURN ON 3 TIMES STOP WHEN WAS DRIVING. WHAT HAPPEN WHEN NOT HAVE THE PIECE AND I CAN DRIVE MY CAR? NOW IS IN THE DEALER WAIT FOR THE REPAIR. *TR