2012 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE STARTING THE VEHICLE, THE VEHICLE EXPERIENCED A MISFIRE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (12174 N FRONTAGE RD, MOSES LAKE, WA 98837) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS ATTRIBUTED TO THE FUEL PUMP FAILURE. THE CONTACT WAS NOTIFIED OF A REPAIR USING AN AFTERMARKET PART HOWEVER, THE PART WAS NOT APPROVED BY THE VEHICLE MANUFACTURER. THE CONTACT AGREED TO HAVE THE VEHICLE REPAIRED USING THE AFTERMARKET PART. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HE WAS ELIGIBLE FOR REIMBURSEMENT IF THE REPAIR WAS PAID FOR OUT OF POCKET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TALLASSEE AUTOMOTIVE (1618 GILMER AVE, TALLASSEE, AL 36078, (334) 283-6815) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE STARTER WAS REPLACED THREE TIMES. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAS SITTING IN CAR PARKED AN AIRBAG LIGHT CONTINUOUSLY GOES ON AND OFF WHILE DINGING. *TR

MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND TAKEN TO DADELAND DODGE CHRYSLER JEEP RAM LOCATED AT 16501 S DIXIE HWY, MIAMI, FL 33157, (305) 278-9994, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THREE UNKNOWN DEALERS AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE INDEPENDENTLY DECELERATED FROM 30 MPH TO 10 MPH. THE CONTACT STATED CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE MECHANIC RETRIEVED THE FUEL FAILURE DETECTION CODE. THE DEALER WAS CONTACTED, AND STATED THAT CURRENTLY THERE WAS NO FIX FOR VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

WHILE DRIVING CHECK ENGINE LIGHT STARTED FLASHING. RECEIVED CODE FOR MISFIRE ON CYLINDER #8. TOOK TO DEALER, DIAGNOSED AS WORN CAMSHAFT DUE TO LIFTER FAILURE. INITIALLY QUOTED $4700 TO REPAIR, THEN TOLD DODGE WOULD NOT WARRANTY THE WORK DUE TO POSSIBILITY OF METAL SHAVINGS IN ENGINE. RECOMMENDED ENGINE REPLACEMENT FOR $10,000. *TR

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-813RECALL DATE: NOVEMBER 14, 2019 // VEHICLE CONTINUES TO LOOSE POWER WHILE DRIVING ON FREEWAY, ENGINE LIGHT TURNS ON; DEALER KEEPS TELLING ME IT'S THE FUEL CAP! NOW FCW WARNING IS COMING ON IN ADDITION. NOT SAFE!!! NO REMEDY YET 5 MONTHS LATER!

THE UCONNECT KEEPS CONNECTING AND DISCONNECTING WHICH IS A SAFT HAZARD DUE TO THE HANDS FREE. DEALER STATED THAT THE COMPUTER NEED TO BE UPDATED FOR WELL OVER $100. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. THIS IS HAPPEN ALL THE TIME.

IT TOOK 30 MINUTES FOR MY HUSBAND TO CRANK MY CAR. HE HAD TO TAP ON RELAYS IN THE FUSE BOX TO GET IT GOING. THE CAR WAS PARKED IN THE DRIVEWAY AND HAD NOT BEEN DRIVEN SINCE THE PRIOR EVENING. WENT TO THE DEALERSHIP TO ASK ABOUT RECALL AND THEY SAID CHRYSLER HAD NOT COME UP WITH A FIX YET. SO THE QUESTION IS. WHAT DO WE DO IF WE KEEP HAVING ISSUES?