2012 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE PULLING UP INTO ANN INDEPENDENT MECHANIC, THE VEHICLE STALLED WHILE THE ALTERNATOR WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO NEUTRAL AND WAS PUSHED INSIDE THE GARAGE BAY. THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS SMOKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HAWK CHRYSLER DODGE JEEP RAM 7911 W ROOSEVELT RD, FOREST PARK, IL 60130 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, SEVERAL WARNING LIGHTS ILLUMINATED AS THE ALTERNATOR STARTED TO FAIL. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO (KINCHELOE MOTORS, 1611 14TH ST, PARKERSBURG, WV 26101) WHERE THE ALTERNATOR WAS REPLACED UNDER WARRANTY. THE CONTACT STATED THAT THE BATTERY HAD TO BE REPLACED AT A COST OF $400 OUT OF POCKET. UPON INVESTIGATION THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) WITH THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE MAKING A TURN DRIVING AT LOW SPEED THE STEERING WHEEL FAILED TO TURN AND VEHICLE STALLED. THE BATTERY WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN ANOTHER INDEPENDENT MECHANIC WHO STATED THE SERPENTINE BELT, PCM, BATTERY, AND ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT CALLED ED VOYLES CHRYSLER DODGE JEEP RAM 789 COBB PKWY SE, MARIETTA, GA 30060, (844) 715-5921 BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 148,000.

MOTOR SHUTS OFF TRAVELING DOWN THE ROAD (HAPPENED 3 TIMES SINCE 2016). TWICE ON A CURVE 30 - 40 MPH & ONCE DOWN A STRAIGHT AWAY 60MPH (SCARY). GOT ON YOUR WEB SIGHT NHTSA RECALL # 19V-813. - MANUFACTURER RECALL # V62. WE HAVE STOPPED DRIVING THE VEHICLE. CALLED DODGE GAVE ME CASE # 74962415. TALKED TO A [XXX] AT DODGE SAID HE COULD NOT LOAN ME A VEHICLE. ASK HIM TO LET ME SPEAK TO HIS SUPERIOR...HE SAID NO. TALKED TO BOBILYA DODGE (LOCAL DEALER). NO HELP WITH THIS RECALL UNTIL THEY FIGURE OUT A REMEDY. (RECALL RELATED INCIDENT) TS CAN YOU HELP? NEED A VEHICLE! [XXX] APPROX DATES THIS OCCURRED ....2/17. + 4/18. + 5 /19 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DURING SUMMER 2017, 5.7L HEMI STARTED TO MAKE A NOTICEABLE CLICKING NOISE AT 70,000 MILES ALTHOUGH IT HAD BEEN METICULOUSLY MAINTAINED. IN SEPT 2017 AT 72,000 THE ENGINE FAILED WITH A GRINDED CAMSHAFT DUE TO A ROLLER/LIFTER FAILURE. THE ENGINE HAD TO BE REPLACED OUT OF WARRANTY BY SPECIALTY HEMI ENGIEN SHOP PRO ENGINES LLC IN ELON, NC. TODAY, I AM REALIZING THAT THIS WAS NOT A RANDOM OCCURRENCE. I HAVE FOUND MANY TESTIMONIES ONLINE AND IN PERSON OF 5.7L HEMI OWNERS HAVING EXPERIENCED SIMILAR DRAMATIC AND COSTLY FAILURES OF THEIR ENGINE CAMSHAFT DUE ROLLER / LIFTER FAILURE AS EXPLAINED CLEARLY FOR EXAMPLE IN THESE VIDEOS: HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=INPUZ3PCHA0), HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=LG5QX9QOJGO) OR HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=_2CX11TUTIC) LUCKILY THIS ENGINE FAILURE DID NOT CAUSE INJURY AS IT FAILED WHILE VEHICLE WAS PARKED, BUT I CONCUR THAT IT COULD HAVE IF THE FAILURE AT HAPPENED AT THE WRONG MOMENT AND I THINK THAT DODGE IS WELL AWARE OF THIS PROBLEM AND THAT IT IS TRYING TO HIDE IT I CONCUR THAT THE CAMSHAFT FAILURE IS AN ENGINEERING ISSUE THAT DODGE SHOULD CORRECT AND FIX UNDER EXTENDED WARRANTY AS REPLACING THE ENGINE WAS VERY EXPANSIVE AND IS TOTALLY OUTRAGEOUS FOR A LESS THAN 6 YEARS OLD AND 72,000 MILES PERFECTLY MAINTAINED TRUCK. I WISH THAT NHTSA RECEIVES ENOUGH COMPLAINS TO BOLSTER CONSUMERS IN RECEIVING TECHNICAL AND FINANCIAL HELP FROM THE MANUACTURER BEST, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

INTAKE MANIFOLD LEAK AT 65,470 MILES. LEAK AT MANIFOLD NEAR BACK OF ENGINE AT THROTTLE BODY. CAUSED ENGINE TO LEAK OIL AND COOLANT WHICH CAN CAUSE FIRE OR ENGINE TO BLOW. DEALER REPAIRED AND REPLACED INTAKE MANIFOLD AND PCS VALVE.

THE ENGINE REGULARLY WILL NOT START WHEN I PUSH THE BUTTON. IT STALLS OVER AND OVER. SOMETIMES LEAVING US STRANDED. THIS HAS BEEN HAPPENING SINCE AT LEAST 2016 AND I HAVE HAD ALL RECALLS REPAIRED. THE MATTER HAS NEVER RESOLVED! NOW I HAVE BEEN INFORMED THAT THE INITIAL RECALL REPLACEMENT PART WAS FAULTY AND DODGE CURRENTLY DOES NOT HAVE A FIX.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS KNOCKING NOISE IN THE ENGINE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO HILL-KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD, PENSACOLA FL 32505, (850)972-2050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FUEL PUMP RELAY. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

ENGINE HAS CUTOUT (TURNS OFF) WHILE DRIVING ON 4 OCCASIONS. ON ALL FOUR OCCASIONS IT HAS OCCURRED WHILE I WAS EXITING A ROAD/RAMP. WHEN VEHICLE CUTS OUT POWER STEERING ALSO DOES NOT WORK. IN ALL OCCASIONS I HAVE BEEN ABLE TO PULL OFF THE ROAD OR STOP BEFORE THE ROAD ENDS. THE VEHICLE THEN STARTS RIGHT BACK UP AND FUNCTIONS PROPERLY. NO CHECK ENGINE LIGHTS HAVE COME ON.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO CLASSIC DODGE OF ARLINGTON (1333 EAST INTERSTATE 20, ARLINGTON, TX), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.