2013 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NET YET AVAILABLE. MCHUGH CHRYSLER DODGE JEEP RAM FIAT (3420 MAPLE AVE, ZANESVILLE, OH 43701, (740) 617-8407) WAS CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT THEN SAW SMOKE THAT SEEPED INTO THE CABIN AS HE BROUGHT THE VEHICLE TO A STOP IN A PARKING LOT. THE CONTACT ALSO SAW SMOKE COMING FOR UNDER THE HOOD WHERE THE ENGINE WAS LOCATED BUT DID NOT SEE ANY FLAMES. AAA TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE BATTERY DEPLETED, ALTERNATOR WAS DEFECTIVE, POSITIVE TERMINAL WAS SHORTED DIRECTLY TO GROUND, TOTAL INTEGRATED MODULE AND POWER TRAIN CONTROL MODULE WERE BURNED. THE MECHANIC FOUND A SERVICE BULLETIN BUT IT DID NOT APPLY TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BY THE INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 145,618.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHCILE WAS TAKEN TO INGRAM PARK CHRYSLER JEEP DODGE RAM (7000 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 782-8470) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR AN INTERIM REPAIR HOWEVER, LOCAL DEALER WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE STALLED WHILE DRIVING. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE COASTED TO THE SHOULDER AND WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE HAD BECOME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO CLEAR LAKE CHRYSLER JEEP DODGE RAM FIAT (15711 GULF FREEWAY, WEBSTER, TX 77598, (281) 481-1000) WHERE THE FUEL PUMP RELAY WAS REPLACED WITH A TEMPORARY FIX WHILE THE DEALER WAITED FOR THE PERMANENT FIX. THE FINAL FIX WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOYD CHRYSLER JEEP DODGE RAM OF SOUTH HILL (1123 E ATLANTIC ST, SOUTH HILL, VA 23970) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE BUT WAS ABLE TO DRIVE THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT THE CONSUMER STATED THE VEHICLE IS GETTING WORSE. *TR

MY WIFE WAS SITTING IN THE PASSENGER SEAT AND GOT HIT IN THE BACK OF HEAD BY THE HEADREST. I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN IT DEPLOYED VIOLENTLY FOR NO REASON WHATSOEVER. WE HAVE NEVER BEEN IN AN ACCIDENT WITH THIS VEHICLE SO THERE'S NO REASON THIS SHOULD HAVE HAPPENED. IT GAVE HER A PRETTY GOOD HEADACHE TOO.

MY VEHICLE GET STALL ONCE ON A WHILE IT TAKES A FEW TURNS TO GET IT STARTED IT IT HAPPENED THREE TIMES ALREADY

WE RECEIVED NOTIFICATION OF OF RECALL V62/NHTSA 19V-813, FUEL PUMP RELAY, IN NOVEMBER OF 2019. WE CALLED THE DEALER AND WERE TOLD THAT A REMEDY WAS NOT YET AVAILABLE. I JUST CALLED AGAIN TODAY, 16 OCT 2020, AND A REMEDY IS STILL NOT AVAILABLE. COMING UP ON A YEAR SINCE THE ORIGINAL NOTIFICATION.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER IN LONG ISLAND NEW YORK WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE CORRECTLY WITH THE ACCELERATOR PEDAL DEPRESSED. THE FAILURE OCCURRED MORE FREQUENTLY UPON STARTING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE 84,185. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

MY HUSBAND WAS DRIVING AND THE HEADREST POPPED OPEN AS IF HE HAD AN ACCIDENT. HE WAS DRIVING ON A HIGHWAY IN THE MIDDLE OF A CITY, STAYED IN ONE LANE. THERE WAS NO ACCIDENT OR SUDDEN STOP OR ANYTHING SIMULATING AN IMPACT. THE HEADREST HIT MY DAUGHTER IN THE HEAD CAUSING A HEADACHE.