2012 DODGE DURANGO Complaints

View complaints related to 2012 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2012 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE DURANGO
    - DETROIT, MI

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND ON, AND THE WARNING INDICATOR TURNED OFF. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000. *LN*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - FULLERTON, CA

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 40 MPH OR HIGHER, THE VEHICLE TURNED OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, ALL THE ELECTRICAL SYSTEMS DISENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE CONTACT CALLED PREMIER CHRYSLER (LOCATED AT 7301 ARTESIA BLVD, PUENA PARK, CA 90621, 714-528-5337), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE, WHICH HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - SPRING, TX

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20-30 MPH AND DECELERATING TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO TOMBALL DODGE CHRYSLER JEEP RAM (23777 TX-249, TOMBALL, TX 77375, (281) 374-4859) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - ASHLAND, KY

    MY WIFE AND SON WAS SITTING IN OUR 2012 DODGE DURANGO CITADEL IN A PARKING LOT WAITING ON MY DAUGHTER WHEN THE HEADREST MADE A LOUD NOISE AND ACTIVATED WITH NO WARNING. LUCKY IT DID NOT HIT THEM. IT'S COULD HAVE BEEN A VERY DANGEROUS SITUATION IF IT HAD HIT MY WIFE WHILE DRIVING. I HAVE REMOVED THE HEADREST FROM THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - BOCA RATON, FL

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. SCHUMACHER CHRYSLER DODGE (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - MASSAPEQUA PARK, NY

    I'VE HAVE AN ONGOING PROBLEM WITH THE CHECK ENGINE LIGHT AND FEELING LIKE THE TRUCK IS GOING TO STAHL. CAN'T REMOTE START MY TRUCK BECAUSE OF THIS PROBLEM. I'VE TAKEN IT TO GET REPAIRED SEVERAL TIMES FOR THE SAME ISSUE AND STILL HAVE NOT FIXED THE PROBLEM. I JUST GOT MY TRUCK BACK ON 10/25/19 AND DIDN'T DRIVE IT UNTIL MONDAY 10/18/19 AND CHECK ENGINE LIGHT CAME BACK ON AND FEELING LIKE IT'S GOING TO STAHL. I WANT MY TRUCK TO BE REPAIRED ALREADY.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - WEST, TX

    2012 DODGE DURANGO HAS HISTORY OF STARTING AND STALLING PROBLEM. WHILE VEHICLE WAS UNDER WARRANTY, IT WOULD STALL RIGHT AFTER YOU START IT. THE DEALER PERFORMED FUEL PUMP RELAY RECALL, AND PROBLEM WAS NOT FIXED. THE NEXT DEALER REMOVE THE EXTERNAL FUEL PUMP RELAY AND REPLACED TIPM, PROBLEM WAS STILL NOT FIXED. DEALER THEN RE-COMPLETED THE FUEL PUMP RELAY RECALL, PROBLEM STILL NOT FIX. NOW THE VEHICLE IS STALLING WHILE DRIVING DOWN THE ROAD AND SEEMS TO HAPPEN WHEN YOU TURN THE STEERING WHEEL. THERE IS A RECALL FOR THIS ISSUE (T36) BUT DODGE IS SAYING THAT MY VEHICLE DOES NOT QUALIFY FOR THAT RECALL. THIS IS A VERY DANGEROUS ISSUE AND IS CAN/WILL LEAD TO A VEHICLE ACCIDENT WHEN WE CAN'T CONTROL THE VEHICLE GOING DOWN THE HIGHWAY AS IT KEEPS SHUTTING OFF.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - IRVINGTON, NJ

    I WAS DRIVING MY DURANGO AND MY DRIVER SIDE SEAT BELT KEPT BEEPING THEN THE AIR BAG LIGHT CAME ON THEN MY CHECK ENGINE LIGHT CAME ON AND NOW I'M HEARING A THUMP UNDER THE CAR ALL OF THIS HAPPENED WHILE MY FAMILY WAS IN THE CAR ON THE HIGHWAY I ALSO TRIED DRIVING UP TO 70 MPH AND THE STEERING WHEEL HAD THIS HEAVY SHAKE I WAS TERRIFIED CAN YOU HELP ME FIX MY 2012 DODGE DURANGO .

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - BOWMAN, SC

    VEHICLE STARTED HAVE A TICKING NOISE. SO I TOOK IT TO DEALER. DEALER STATES I NEED NEW ENGINE DOE TO HAVEING METAL SHAVINGS IN ENGINE OIL. VEHICLE HAS 136000 MILES ON IT THE OIL HAVE BEEN CHANGED EVERY 3000 MILES DEALER WON'T HELP WITH THIS ISSUE AND DON'T WANT 8600 FOR NEW ENGINE. THERE ARE A MANY PEOPLE WITH THIS ISSUE

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - HOPKINS, SC

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THAT THE FUEL PUMP WAS INOPERABLE AND AN ABNORMAL CLICKING NOISE WAS HEARD. ALSO, THE VEHICLE PERIODICALLY FAILED TO START. GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE BYPASS FOR THE FUEL PUMP. THE CONTACT WAS REFERRED TO THE MANUFACTURER TO SEE IF THE REPAIR WOULD BE COVERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE