2013 DODGE DURANGO Complaints

FRONT PASSENGER SEAT HEADREST DEPLOYED ON IT'S OWN WHILE VEHICLE WAS PARKED.*DT*DT

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE ENGINE RUNNING AND VEHICLE IN PARK THE DRIVER HEADREST ACTIVATED WITH A LOUD BANG STRIKING DRIVER IN BACK OF HEAD. ASIDE FROM A SORE NECK AND SLIGHT HEADACHE THE DRIVER WAS FINE. HOWEVER, IF THIS WAS TO HAPPEN DRIVING DOWN THE ROAD THIS WOULD HAVE BEEN HIGHLY UNSAFE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211) WAS CONTACTED ON SEVERAL OCCASIONS AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED KAYSER CHRYSLER CENTER OF SAUK PRAIRIE (866 PHILLIPS BLVD, SAUK CITY, WI 53583; (608) 643-8581) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT ON OCCASIONS THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE VEHICLE WOULD START ON THE SECOND ATTEMPT. ADDITIONALLY, THE VEHICLE STALLED ON SEVERAL OCCASIONS AT LOW SPEEDS CAUSING THE CONTACT TO TURN OFF AND RESTART THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR

RECALL V62 HAS BEEN PARTIALLY REPAIRED TWICE. MY VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING- ALWAYS WHEN I AM GOING DOWN THE ROAD WITH MY CHILDREN IN THE CAR AND RANDOMLY SHUTS OFF- I LOSE POWER STEERING AND HAVE TO HOPE THAT IT DOESN'T CAUSE AN ACCIDENT. I HAVE COMPLAINED ABOUT THIS AND NOTHING HAS BEEN SOLVED YET. THIS ISSUE HAPPENS ALL THE TIME- NO SPECIFIC DAY- EVERYDAY. PLEASE ADDRESS

THE ACTIVE HEADREST RESTAINT DEPLOYED FOR NO REASON WHILE CAR WAS BEING DRIVEN. LOOKS LIKE THE PLASTIC HOLDING THE PIN FAILED.

HEADREST DEPLOYED WITHOUT IMPACT - DEPLOYED WHILE VEHICLE RUNNING BUT IN PARK. LOUD POP AND SEAT HIT ME IN THE BACK OF THE HEAD.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN THE VEHICLE FAILED TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO START THE VEHICLE LATER. THE VEHICLE WAS TAKEN MT HOME CHRYSLER JEEP DODGE (2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID 83647, 208) 580-1000), WHERE IT WAS DIAGNOSED WITH NEEDING THE TIMING COVER TO BE REPLACED. THE VEHICLE WAS TAKEN LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE LOCATED AT 222 S AUTO DR, BOISE, ID 83709, (208) 514-0835, WHERE IT WAS ALSO DIAGNOSED WITH NEEDING THE TIMING COVER TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE FOR A SECOND TIME TO BE MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER REPLACED THE FUEL PUMP RELAY. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE AND WAS TAKEN BACK TO DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000.

WHILE DRIVING IN MOTION MY VEHICLE STALLED IN THE MIDDLE OF A BUSY INTERSECTION, I THEN HAD TO COAST TO A STREET NEAR THE ROAD, TURN THE TRUCK OFF AND RESTART IT. NO CHECK ENGINE LIGHT WAS PRESENT. IT THEN HAPPENED AGAIN NEAR MY HOME, THIS WAS NO LONGER THAN A 3 MINUTE TIME SPAN FROM THE FIRST TIME IT HAPPENED. WEVE HAD THIS HAPPEN AT RANDOM TIMES THROUGH OUT THE YEAR. WEVE HAD A FUEL PUMP RELAY REPLACED IN JANUARY OF 2020 WHICH IS 7 MONTHS AGO AND THE SAME ISSUE IS OCCURING AGAIN.