2012 DODGE DURANGO Complaints
View complaints related to 2012 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2012 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 DODGE DURANGO- OKLAHOMA CITY, OK
MY WIFE WAS DRIVING DOWN THE ROAD PROBABLY ABOUT 40 OR 45 MPH WHEN SHE HEARD A LOUD POP AND THE CAR BEGAN TO HANDLE WEIRD AND MAKING ALL KINDS OF NOISE. SHE GOT IT TO A NEARBY PARKING LOT WHERE I MET HER TO LOOK AT IT. AT FIRST GLANCE I COULD NOT FIND ANYTHING WRONG EXCEPT FOR THE EXHAUST APPEARED TO BE BROKE SO I HAD HER DRIVE IT HOME SINCE SHE WAS ONLY A MILE FROM THE HOUSE. WHEN I GOT IT HOME UPON FURTHER INSPECTION I FOUND THAT THE REAR SUBFRAME FOR THE REAREND HAD RIPPED OUT OF THE UNIBODY FRAME. THERE CRACKS AND RUST IN THE FRAME. THE VEHICLE HAS BEEN AT THE DODGE DEALER FOR THE LAST MONTH AND HALF AND DODGE IS REFUSING TO TAKE FAULT FOR THE MANUFACTURING DEFECT. INSURANCE HAS ALSO REFUSED TO PAY FOR IT AS THERE WAS NO SIGNS OF AN IMPACT. I AM LOOKING AT A 6000 DOLLAR OR MORE REPAIR FOR A 12,000 DOLLAR CAR THAT STILL HAS OVER 10,000 OWED ON IT. I'M AT A LOSS AS TO WHAT DO WITH THE SITUATION. THE DEALERSHIP HAS ALSO SAID THAT THERE'S NOTHING MORE THEY CAN DO FOR ME AND THAT I JUST NEED TO COME GET MY CAR
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- LAKE HAVASU CITY, AZ
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE SEIZED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE BATTERY CONTINUED TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE DURANGO- MEMPHIS, TN
WHEN I DRIVE AT TIMES TRUCK CUTS OFF BUT STARTS RIGHT BACK UP AND I PROCEED LIKE NOTHING NEVER HAPPEN.... AND ANOTHER PROBLEM I'M HAVING I WILL DRIVE NORMAL AND IT SEEMS LIKE IT GOES IN ANOTHER GEAR . SO I TOOK IT TO AUTOZONE IT'S A CODE P0733.
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- WEST COLUMBIA, TX
WHILE DRIVING LOST ALL STEERING - STEERING WHEEL SPINNED WITH NO CONTROL TO THE WHEELS. VEHICLE WAS IN MOTION ON ROAD LOST ALL CONTROL OF STEERING. WAS ABLE TO STOP VEHICLE BEFORE VEHICLE VEERED INTO OTHER LANE OR DITCH. HAD TO CALL TOW TRUCK TO MOVE VEHICLE OUT OF ROADWAY AND TOWED TO DEALERSHIP. DEALERSHIP REPLACED STEERING COLUMN CONTROL MODULE. CONCERN IS SAFETY HAZARD AND CAN HAPPEN AGAIN?
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- NEWPORT, MI
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND COULD NOT BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LAFONTAINE CHRYSLER DODGE JEEP RAM SALINE (LOCATED AT 900 W. MICHIGAN AVENUE, SALINE, MI 48176, (734) 429-9431) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2012 DODGE DURANGO- RESEDA, CA
WHILE COMING BACK FROM PUTTING GAS DOWN THE STREET, MY ALTERNATOR FAIL AND BEGAN TO SMOKE. THE CAR THEN LOST ALL POWER LUCKILY ON THE STREET I LIVED IN.I REPLACED THE ALTERNATOR AND STARTER BUT STILL COULDN'T KEEP BATTERY CHARGING. BATTERY IS ABOUT SIX MONTHS SINCE I PURCHASED IT. RECALL HAS BEEN MADE BUT VIN NUMBER IS NOT INCLUDED EVEN THOUGH THE RECALL SPECIFICALLY STATES THE 2012 DODGE DURANGO MODEL
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- SPARTA, TN
I WAS DRIVING DOWN THE ROAD AND THE CAR LOST ALL POWER AND I WAS LUCKY ENOUGH TO GET IT OFF THE ROAD TO A PARKING LOT BEFORE I WAS INVOLVED IN AN ACCIDENT. THE CAR THEN STARTED SPUTTERING AND SPITTING LIKE IT DOES WHEN THERE IS AN ISSUE WITH MY TIPM. IT TOOK 20 MINUTES AND REMOVING THE FUSE FROM THE FUEL PUMP RELAY WIRING HARNESS TO GET THE CAR STARTED. I HAVE HAD THE TIPM REPLACED BEFORE THE MANDATED RECALL ON THE ISSUE AND THE CLASS ACTION LAWSUIT. I ALSO HAVE HAD THE FUEL PUMP RELAY WIRING HARNESS ADDED AND REPLACED WITHIN THE LIFE OF THE VEHICLE. YESTERDAY I WAS TOLD MY BATTERY WHICH WAS 19 MONTHS OLD, THE OLD ONE LASTED ME 6 YEARS, NEEDED TO BE REPLACED WHEN I TOOK THE CAR IN FOR AN OIL CHANGE. I REPLACED THE BATTERY EVEN THOUGH IT TESTED PERFECTLY FINE AT THE REPAIR SHOP IT WAS PURCHASED THROUGH. NOW THE CAR IS EXHIBITING THE SAME SYMPTOMS AS BEFORE MY TIPM WAS REPLACED AND NEARLY CAUSED ME TO GET IN AN ACCIDENT YESTERDAY!
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- GULFSURES, AL
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. AFTER THE VEHICLE RECEIVED AN OIL CHANGE, IT BEGAN TO OPERATE IN A PECULIAR MANNER. THE VEHICLE DECELERATED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE CONTACT'S WIFE HAD TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO GULF CHRYSLER (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED OUT THE BATTERY. THE MECHANIC ORDERED NEW PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 126,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE DURANGO- CAREY, ID
THE 2012 DURANGO WILL RANDOMLY STALL PUT DRIVING DOWN THE ROAD. WHEN IT DOES SO I LOOSE POWER TO EVERYTHING INCLUDING POWER STEERING WHICH IS A VERY DANGEROUS SITUATION. I HAVE HAD THIS HAPPEN MULTIPLE TIMES NOW AND SEEMS TO BE GETTING WORSE. I WILL NO LONGER BE DRIVING THE CAR BUT CAN NOT AFFORD THE $300 DIAGNOSIS FEE FROM DODGE.
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- KAUKAUNA, WI
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE SPEEDOMETER MALFUNCTION AND THE ENTIRE INSTRUMENT CLUSTER FAILED. THE DEALER KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914 (920) 843-5920) STATED THAT THEY WOULD FIX AND COVER THE ELECTRICAL ISSUES. THE ELECTRICAL FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER UP TO 10 TIMES FOR THE FAILURE. THE DEALER REPLACED THE ENTIRE INSTRUMENT CLUSTER HOWEVER THE FAILURE REOCCURRED. THE DEALER EVENTUALLY STATED THEY WOULD NO LONGER COVER THE VEHICLE REPAIRS AND ASKED IF THE CONTACT WOULD TRADE THE VEHICLE IN AND PURCHASE A NEW ONE. MOST RECENT, THE VEHICLE WOULD STALL WHILE BEING DRIVEN AND ATTEMPTING TO TURN. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE