2012 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID WITHOUT WARNING. MAC HAIK JACKSON CHRYSLER DODGE JEEP RAM (5395 INTERSTATE 55, NORTH FRONTAGE RD, JACKSON, MS 39206, (844) 332-1858) INFORMED THE CONTACT THAT THE CONDENSER WAS LEAKING FROM THE SEAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 139,867.

CAR SHUTS OF SUDDENLY AT ANY SPEED, IT CAN BE RESTARTED WHILE IN NEUTRAL. HOWEVER IT WONT GO BACK INTO GEAR EVEN THOUGH IT LETS ME PUT IT IN DRIVE. WHEN THIS HAPPENS IT'S VERY DANGEROUS AS ALL OF THE CARS FUNCTIONS GO DEAD POWER STEERING LIGHTS GAUGES, DOOR LOCKS WINDSHIELD WIPERS. IT CAUSES A VERY UNSAFE SITUATION ESPECIALLY AT HIGH SPEEDS ON THE HIGHWAY BECAUSE I CAN'T ALWAYS GET OVER TO A SAFE LANE TO PULL THE CAR OVER TO RESTART AND REENGAGE THE TRANSMISSION. DODGE NEEDS TO FIX THIS FREE OF CHARGE TO THE CUSTOMER

TIPM IS MALFUNCTIONING CAUSING THE VEHICLE TO STALL WHILE AT HIGHWAY SPEEDS. ALL EMERGENCY WARNING LIGHTS COME ON AND GAUGES WILL NOT FUNCTION. DODGE SAYS THAT THEY DO NOT HAVE A RECALL ON THE HIS ITEM EVEN THOUGH THEY DO ADMIT THAT IT HAS BECOME A MAJOR PROBLEM. IT IS NOT SAFE TO BE DRIVING WITH SUCH A MALFUNCTIONING PART.

DRIVING AT 35 MPH CAME TO A SLOW DOWN TO TURN VEHICLE SHUT OFF AND CAUSED ME TO GO INTO A DITCH AS NO BREAKS, NO STEERING, AND ALL POWER LOST. ONCE PUT INTO PARK STARTED BACK UP IMMEDIATELY. THIS IS THE SECOND TIME THAT HAS HAPPENED FIRST TIME WAS AT A STOP LIGHT AND I WAS ABOUT TO TAKE OFF. NO WARNING OR ANYTHING. THE FIRST TIME I DIDN'T HAVE MY KIDS IN THE CAR AND THE SECOND TIME I DID AND WE COULD HAVE BEEN EXTREMELY HURT. I IS NOT SHOWING ANY CODES TO LET US KNOW WHAT I COULD POSSIBLY BE.

I PARKED MY CAR AT HOME. IN THE MORNING WHEN I PRESSED THE START SWITCH TO START THE CAR CRANK, AND IT DOES NOT START. I WAIT A MINUTE PRESS THE START SWITCH AGAIN AND THE CAR KEEPS CRANKING NO STOPPING UNTIL I MOVE MY GEAR FROM PARK TO REVERSE. I REMOVE THE SWITCH AND I ADD MY CAR KEY AND TRY AGAIN WITH CAR KEY. AFTER 3 TIMES THE CAR STARTS. I KNOW THERE'S A RECALL OR LAWSUIT FOR THIS ISSUE. I WANT MY CAR FIXED WITH NO COST FOR ME. I MAINTAIN MY CAR IN GOOD SHAPE AND URGE TO GET THIS DONE. THIS STARTED THIS WEEK 12/17/18

THIS IS THE 3RD TIME IN THE PAST 3 MONTHS I'VE BEEN TAKING THIS VEHICLE TO SERVICE FOR DIFFERENT SERVICE ISSUES. THE MOST RECENT ONE IS THE DASH AND WHIPERS STARTED GOING CRAZY, A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THE VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL AND THE GEAR SHIFTER DIDN'T WANT TO ENGAGE. I TRIED STARTING THE VEHICLE BUT IT WOULDN'T START. THE VEHICLE IS NOT COMUNICATING WITH THE STARTING KEY. THE VEHICLE GOT TOWED TO THE DEELSRSHIP AND AFTER TWO DAYS THEY CALLED ME BACK SAYING THAT THE VEHICLE IS NOT COMUNICATING WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) THEREFOR THE CAN'T MAKE A DIAGNOSIS. THEY WILL HAVE TO CHECK EACH WIRE ONE BY ONE ABD THAT CHECK UP IS GOING TO COST 4 HOURS OF WORK AT A COST OF APPROXIMATELY $400 BEFORE THEY CAN RUN A DIAGNOSIS.

I FILED A COMPLAINT RECENTLY ABOUT MY VEHICLE STATING I THOUGHT THERE WAS A PROBLEM WITH MY TRANSMISSION SOLENOID BUT I TOOK IT TO A TRANSMISSION REPAIR SHOP TODAY AND WAS TOLD MY TRANSMISSION WAS FAILING. I'M FILING THIS COMPLETE CAUSE I BELIEVE THIS ISN'T SOMETHING THAT JUST HAPPENS OUT OF THE BLUE. I TAKE MY CAR IN FOR REGULAR CHECK UPS AND INSPECTIONS AND HAVE ALWAYS FIXED ANYTHING THAT WAS WRONG WITH IT. MY CAR IS STUCK IN GEAR 4 AND IT'S AN AUTOMATIC AND THIS IS A SUDDEN MISHAP THAT HAS ME WONDERING WHY THIS WOULD HAPPEN WITHOUT WARNING OR HAVE BEEN TOLD ABOUT THIS PROBLEM PRIOR TO IT HAPPENING.

WHILE DRIVING MY 2012 DODGE DURANGO I NOTICED MY GEAR WOULD SHIFT TO MANUAL IN THE 4TH GEAR WITHOUT ME HAVING TO MOVE THE GEAR STICK. I DID SOME RESEARCH AND FOUND THAT THIS WAS COMMON IN A LOT OF DODGE/JEEP/CHRYSLER VECHILES. I TAKE MY CARE IN FOR REGULAR INSPECTIONS AND MAKE SURE MY CAR IS RUNNING. I THINK THIS IS A MANUFACTURING MISHAP AND NEEDS TO BE ADDRESSED. I WAS TOLD IT WAS MY TRANSMISSION CYCLOID.

SECOND ISSUE WITH AIR BAG. GOT 2012 DURANGO IN JAN 2013 - IN 2014 HAD TO PAY $635 TO FIX ANGLE SENSOR IN STEERING COLUMN AS IT WAS FAULTY. IT WAS NOT COVERED NOR RECALL. NOW DECEMBER 2018 NEED TO REPLACE AIR BAG AND WIRING. NO RECALL. HOW ARE THESE ITEM NOT SAFETY ISSUES AND RECALLED. EXTREMELY UPSET WITH CUSTOMER SERVICE AT CORPORATE. THIS PARTICULAR TRUCK HAS HAD NOTHING BUT TROUBLES SINCE I PURCHASED IT BRAND NEW.... WE PURCHASE NEW ONLY TO AVOID ISSUES BUT HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE!

"TAKATA RECALL". VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL. DASH AND WIPERS STARTED GOING CRAZY THEN A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THIS RESULTED ON COMPLETELY DEAD BATTERY DUE TO ALTERNATOR FAIL.