2011 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER DADEL AND DODGE CHRYSLER JEEP RAM LOCATED AT 16501 S DIXIE HWY MIAMI FL 33157 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. UPON LEAVING THE DEALER THE VEHICLE STALLED AND WAS INFORMED TO REPLACE THE BATTERY. THE VEHICLE WAS REPAIRED. HOWEVER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS INFORMED THAT THE BATTERY AND COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 32410393 BUT DID NOT OFFER FURTHER ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLINER CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DUE TO EXTENSIVE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE, BUT THE CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

FUEL RELAY RECALL -- NO PROBLEMS BEFORE REPLACEMENT, REPLACED IN DEC 2015 AND SINCE HAVE HAD CAR STALL INTERMITTENTLY WHILE DRIVING KIDS TO SCHOOL 5 TIMES. THE THREE MOST RECENT HAPPENING AT A MORE FREQUENT BASIS -- AND IN LAST 90 DAYS. I LOSE TOTAL POWER OF THE CAR WHILE DRIVING, IT GOES INTO A STALL AND WE HAVE TO PULL OVER, LET IT SIT FOR !10 MINUTES AND IT WILL RESTART AND GO. TYPICALLY IT IS WHEN I AM SLOWING DOWN AND GOING INTO A TURN OR BIGGER CURVE ON THE ROAD. I HAVE TAKEN BACK TO DODGE TO ASK THEM TO FIX -- DIOGNOSTICS TELLS THEM NOTHING WRONG AND THEY WILL NOT REPLACED THE ALREADY RECALLED (AND REPLACED) PART AS THEY SAY THEY CANNOT CONFIRM IT IS THE CAUSE. MEANWHILE, I AM DRIVING A CAR THAT MAY STALL AT ANYTIME EVEN THOUGH DEALERSHIP CANNOT FIND ON DIOGNOSTIC TESTS.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STERLING DODGE (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241) WAS CONTACTED, BUT WAS UNABLE TO REMEDY THE VEHICLE DUE TO THE LIMITED QUANTITIES OF PARTS BEING SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CAR WONT RUN I SWITCH THE KEY ON IT SOUNDS LIKE THE ENGINE ENTIRELY SHAKING AND IT JUST SOUNDS LIKE ITS GOING TO START BUT IT DOESN'T IT SHUTS OFF ON IT'S OWN. I GOT THIS CAR FROM CARMAX SUMMER OF 2014 I'M STILL PAYING FOR IT EVERY MONTH I'VE FIXED IT OUT OF POCKET FOR THE ALTERNATOR. WHICH WAS ONE OF THE RECALLS IT HAD. I TOOK IT ABOUT TWO MONTHS AGO TO THE CHRYSLER CENTER NEAR BY AND HAD EVEN MORE VARIOUS RECALLS TAKEN CARE OF. I'M REALLY DISAPPOINTED THAT THIS TIME I CALLED AND CHECKED IN WITH THE CHRYSLER CENTER I TOOK IT TO IS SAYING THERE'S NO NEW RECALLS ON MY CAR. I SHOULDN'T HAVE TO PAY MONTHLY FOR A CAR THAT I CANT DEPEND ON ITS NOW SITTING IN MY DRIVEWAY. I NEED HELP.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE ALTERNATOR OVERHEATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LARRY H MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE, 8528 LOMAS BLVD NE, ALBURQUEQUE, NM 87110) WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE CAUSED THE COMPUTER MAIN BOARD TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32398239. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT BECAME AWARE OF SMOKE UNDER THE HOOD OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO NAPLETON CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 603-6213) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHRYSLER DODGE JEEP OF PARAMUS, 315 ROUTE W PARAMUS, NJ 07602) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE CONTACT COULD PAY FOR A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BECOME AVAILABLE IN JANUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT SHIFT INTO NEUTRAL IN ORDER TO BE MOVED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER DODGE JEEP RAM DEALER (4807 KIRBY DR, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE IN DECEMBER. THE CONTACT WAS INFORMED THAT SHE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.