2012 DODGE DURANGO Complaints
View complaints related to 2012 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2012 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE DURANGO- DONALDSONVILLE, LA
I HAVE TAKEN MY TRUCK IN FOR ALL THE RECALLS AND NOW HAVING TROUBLE WITH POWER STEERING LEAKAGE AND THE SYSTEM NOT STAYING COOLED. THE TRUCK DOES NOT STAY COOL WHEN DRIVING THE RPM GOES ABOVE 3 AT THE SPEED OF 60 MILES PER HOUR. THE POWER STEERING LEAKAGE WAS TOLD TO ME ON THE OIL CHANGE DONE 4/2018
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- PORT ST. LUCIE, FL
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT DETECTED A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT'S HUSBAND EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED A SMALL FIRE BY THE ALTERNATOR. THE FIRE DEPARTMENT WAS NOT NOTIFIED AS THE HUSBAND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOWED TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE DURANGO- RALEIGH, NC
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE. THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOT CONTACTED. A FUEL STATION ATTENDANT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY ALTERNATOR THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE DURANGO- FAIRBORN, OH
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND WAITED MONTHS TO SCHEDULE A RECALL REPAIR. THE DEALER (DAVE DENNIS CHRYSLER JEEP DODGE RAM, 4232 COLONEL GLENN HWY, DAYTON, OH 45431, (937) 429-5566) WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS ALSO CONCERNED THAT HE WAS EXPERIENCING A FAILURE DUE TO THE RECALL BECAUSE THE CD PLAYER WAS WARM WHEN EJECTING A CD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE A RESPONSE FROM THE MANUFACTURER CONCERNING PART AVAILABILITY. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE DURANGO- WAVERLY, NY
2012 DURANGO SUPPLEMENTAL RESTRAINT SYSTEM (AIRBAGS) LIGHT STUCK ON. APPEARS TO BE A COMMON PROBLEM AS THERE ARE OTHER COMPLAINTS. WHAT WE WOULD LIKE TO KNOW IS, WHILE DODGE SAYS TO HAVE THE VEHICLE SERVICED IMMEDIATELY UPON THE LIGHT COMING ON, WHAT HAPPENS IF IMMEDIATE SERVICING IS NOT POSSIBLE? ARE THE BAGS GOING TO DEPLOY AT ANY TIME? WILL THEY NOT DEPLOY WHEN THEY SHOULD? AS THERE ARE A NUMBER OF DIFFERENT AIRBAGS IN THE VEHICLE, IS ONE BAG MORE AFFECTED THAN ANOTHER? HELP NHTSA! AIRBAG SYSTEMS SHOULD NOT BE ALLOWED TO FAIL IN ANY WAY. MANUFACTURERS SHOULD BE HELD ACCOUNTABLE! THE OTHER COMPLAINTS LISTED ON THIS SITE SOUND HORRIFYING. THERE SHOULD BE A RECALL FOR THIS PROBLEM!
Source: NHTSA WEB SITE -
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2012 DODGE DURANGO- BROWNSMILLS, NJ
ON OCTOBER 2,2012 I PURCHASED A DODGE DURANGO WITH LESS THAN 100 MILES.. I HAVE ALWAYS KEPT UP WITH SCHEDULED MAINTENANCE. I'M STILL SEARCHING FOR ALL MY PAPERWORK.. I FOUND PAPERWORK WHERE THE CHECK ENGINE LIGHT WAS ON AT 81,552 -02/21/15--12/31/15--10/14/17--10/14/17---10/17/17--04/02/18.. I HAVE SPENT OVER $3,000 DOLLARS TO REPAIR THE CHECK ENGINE LIGHT, NOW IM TOLD THAT THIS VEHICLE THAT I HAVE PAID APPROXIMATELY OVER $40,000 NOT INCLUDING ALL THE REPAIRS WILL NOT BE FIXED AND PERHAPS I NEED TO TRADE IT IN FOR ANOTHER VEHICLE.. I AM EXTREMELY OUTRAGED WITH THIS COMPANY AND FEEL I HAVE BEEN RIPPED OFF. THIS VEHICLE HAD AND HAS A LOT OF RECALLS ALL WHICH I HAVE KEPT UP ON AND STILL IM NOT ABLE TO ENJOY MY VEHICLE..I DONT FEEL SAFE DRIVING THIS VEHICLE ANYMORE.. ENGINE SHUT DOWN AND EVEN AFTER ALL THE MONEY INVESTED IM STILL HAVING PROBLEMS..I HAVE ALL THE DOCUMENTS RELATING TO THIS ENGINE PROBLEM. I WOULD APPRECIATE YOUR ASSISTANCE IN THIS MATTER.. THANK YOU
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- LEHI, UT
THE CHECK ENGINE BULB IS FUNCTIONAL (LIGHTS UP INITIALLY WHEN TURNING ON THE VEHICLE), BUT DOES NOT ILLUMINATE WHEN THERE IS AN ENGINE CODE REPORTED. I'VE ENCOUNTERED 2 DIFFERENT PROBLEMS WHERE THE CHECK ENGINE LIGHT DIDN'T ILLUMINATE. THE ELECTRONIC THROTTLE CONTROL WAS MALFUNCTIONING, AND THE CAR OCCASIONALLY WENT INTO LIMP MODE, USUALLY ON HIGHWAYS WHILE DRIVING STRAIGHT, SOMETIMES AT HIGH SPEEDS, RISKING A REAR END COLLISION. FORTUNATELY THE THROTTLE CONTROL LIGHT ILLUMINATED, BUT THERE WAS NO CHECK ENGINE LIGHT. THE CRUISE CONTROL IS MALFUNCTIONING, DISENGAGING AT RANDOM TIMES AT HIGH SPEEDS ON A HIGHWAY, AGAIN RISKING A REAR END COLLISION. NO INDICATOR LIGHTS ILLUMINATE, AND THERE IS NO CHECK ENGINE LIGHT. AN ENGINE CODE READ REPORTS ERROR P0572, WHICH INDICATES A PROBLEM WITH THE CRUISE CONTROL, BUT THERE IS STILL NO CHECK ENGINE LIGHT ILLUMINATED.
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- COLUMBUS, IN
CAR NOT STARTING ACTS LIKE NOT GETTING ANY FUEL OR MAY START AND DIE LIKE NOT GETTING ENOUGH FUEL. AUTO HEADLIGHTS WILL SHUT OFF WHILE DRIVING OR MAY NOT COME ON AT ALL
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- BEND, OR
WE HAD AN EXHAUST LEAK, AND WE DIDN'T THINK THAT IT WAS A BIG DEAL MAYBE A BROKEN SEAL. I NOTICED THE LEAK WHEN I USED MY REMOTE START IN THE MORNING.TURNS OUT THE EXHAUST MANIFOLD WARPED AND BROKE BOLTS! THIS COULD HAVE CAUSED SOME SERIOUS SAFETY ISSUE IF IT HADN'T BEEN LOOKED INTO. I LOOKED AT OTHER DODGE DURANGO OWNER SITES AND THIS SEEMS TO BE A COMMON PROBLEM AMONGST OWNERS OF THIS MAKE AND MODEL.
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- NOLANVILLE, TX
I HAD A PASSENGER SITTING IN THE FRONT PASSENGER SEAT MOVING THE SEAT BACK WITH POWER CONTROLS AND THE HEADREST DEPLOYED WHILE I WAS DRIVING LESS THAN 30 MPH IN A RESIDENTIAL AREA, DID NOT KNOW WHAT IT WAS AT FIRST, IT WAS LOUD POPPING SOUND...ONCE I LEARNED WHAT HAPPENED I LOOKED UP TO SEE HOW TO RESET IT AND ATTEMPTED SO..WITH NO SUCCESS. THE BRACKETS THAT HOLD THE PIN IS/WAS BROKEN. I ALSO LEARNED THIS IS NOT SUPPOSE TO HAPPEN UNLESS YOU ARE HIT FROM BEHIND AND IT SHOULD DEPLOY TO AVOID WHIPLASH, THIS WAS NOT THE CASE, LUCKILY MY PASSENGER WAS NOT INJURED FROM THE HEADREST DEPLOYING PREMATURELY. I CONTACTED THE DEALER TO LEARN THIS WAS NOT COVERED UNDER WARRANTY PLAN I HAVE. THE REPAIR COST IS 911.85 THAT I AM RESPONSIBLE FOR, I PAID 135 JUST TO HAVE IT LOOKED AT, WHICH WILL GO TOWARDS REPAIRS IF FIXED WITHIN 30DAYS, THIS COST IS NOT WITHIN REACH FOR ME. I HAVE ALSO READ OTHER DODGE MODELS WITH THE SAME ISSUE IN THE PAST. PLEASE LOOK INTO THIS AS THIS IS NOT UNCOMMON BUT VERY COSTLY TO THE CAR OWNER. THANK YOU. MILEAGE THIS OCCURRED AT 52000
Source: NHTSA WEB SITE