2012 DODGE DURANGO Complaints

View complaints related to 2012 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2012 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE DURANGO
    - SAN LUIS, MO

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DECELERATED AND THEN STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED SOUTH COUNTY DODGE CHRYSLER JEEP RAM AT (314) 487-1010 (7127 S LINDBERGH BLVD, ST. LOUIS, MO 63125) AND WAS INFORMED THAT THEY WERE NOT ACCEPTING RECALLS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,850.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - PAINTSVILLE, KY

    AT LESS THAN 73,000 MILES ON VEHICLE AND JUST SIX YEARS OLD THE AIR BAG LIGHT WILL GO OFF AND ON. THE LIGHT WILL BLINK ON AND OFF AT ALL TIMES THEN WILL GO OFF FOR WEEKS THEN COME BACK ON AND STAY ON. THIS IS A SAFETY ISSUE THAT MUST GET FIXED BY MANUFACTURER.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - LAKE CITY, MI

    TL* THE CONTACT OWNED A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLID ON ICE, INTO AN EMBANKMENT, WENT AIRBORNE, AND CRASHED INTO A TREE. THE BRAKES WERE APPLIED WITH FORCE, BUT FAILED TO STOP THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A FRACTURED BACK IN TWO PLACES AND A RUPTURED LEFT BREAST IMPLANT, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A FACILITY AND A YARD, BUT WAS NOT INVESTIGATED BY THE INSURANCE COMPANY OR A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE REPAIRS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AFTER THE CRASH TO INQUIRE ABOUT THE AIR BAGS NOT DEPLOYING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT YET ISSUED ANY TSBS OR RECALLS FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. *BF *TR *BF *BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - AVONDALE, AZ

    AFTER PRESSING THE VEHICLE IGNITION BUTTON TO TURN OFF, IF YOU PRESS THE BUTTON TO TURN IT BACK ON, IT CONSTANTLY TRIES TO TURN OVER. THIS HAPPENS ALSO WHEN YOU PRESS THE IGNITION BUTTON AND IT DOESN'T TURN OVER. IF YOU PRESS THE IGNITION BUTTON, IT DOESN'T START, PRESS THE BUTTON AGAIN, IT CONSTANTLY TURNS OVER. THE ONLY WAY TO SUCCESSFULLY START IT AFTER THAT IS TO GET OUT OF VEHICLE, CLOSE THE DOOR, AND GET BACK IN. THIS HAS HAPPENED A NUMEROUS AMOUNT OF TIMES.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - AURORA, CO

    WHEN ATTEMPTING TO TURN THE HEAT ON IN THE DURANGO, DRIVER'S SIDE HEAT WORKS WELL, BUT PASSENGER AND BACKSEAT HAVE COLD AIR BLOWING OUT. DURANGO WAS PLACED ON SYNC TO HAVE THE WHOLE VEHICLE WARM TO THE SAME TEMP. I HAVE HEARD AND READ ABOUT MANY COMPLAINS OF THIS SAME ISSUE.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - CHARLTON, NY

    2012 DURANGO HAS CONTINUED TO PERIODICALLY STALL WHEN COMING TO A STOP. VEHICLE IS ABLE TO SUCCESSFULLY RESTART AFTER PUTTING IN PARK. PROBLEM HAS BEEN HAPPENING FOR ALMOST A YEAR AND HAS BEEN BROUGHT TO THE DEALERSHIP CONTINUOUSLY TO FIND AND FIX PROBLEM. PROPER SERVICE AND MAINTENANCE HAVE BEEN PREFORMED FOR THE DURATION OF THE OWNERSHIP OF THIS VEHICLE. DEALERSHIP STATES THAT NO CODES FOR THE STALLING ARE PRESENTING AND ARE NOT ABLE TO REPLICATE THE PROBLEM, SO THEY ARE UNABLE TO PROCEED WITH FURTHER INVESTIGATION. THERE ARE CONCERNS FOR SAFETY OF FAMILY AND SAFETY OF DRIVING THIS VEHICLE WITH NOT KNOWING WHEN ANOTHER STALL WILL OCCUR. SO FAR, THE VEHICLE HAS BEEN ON A CITY STREET DECELERATING INTO A STOP AT LOW SPEEDS WHEN THE STALLING OCCURS. MOST RECENTLY, VEHICLE WAS SLOWING DOWN TO YIELD FOR A TRAFFIC CIRCLE WHEN THE STALLING OCCURRED MAKING IT DIFFICULT TO FULLY BRAKE AND MANAGE THE STEERING WHEEL. SOME OF THE SERVICES COMPLETED TO HOPEFULLY RECTIFY THE STALLING WERE; FUEL PUMP RELAY REPLACED, EVAPORATE SYSTEM INTEGRITY MONITOR REPLACED, BOTH FUEL PUMPS REPLACED, TRANSMISSION SERVICE PERFORMED. STALLING IS STILL OCCURRING PERIODICALLY WITH NO RESOLUTION AT THIS TIME. FIRST TIME THE VEHICLE STALLED WAS IN THE BEGINNING OF 2017 (NOT SURE OF SPECIFIC DATE). IT STALLED A FEW TIMES BEFORE WE BROUGHT IT IN TO BE CHECKED OUT.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - CERES, CA

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 25 MPH EXITING THE FREEWAY, THE VEHICLE STARTED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING AND DID NOT COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR, TURLOCK, CA 95380) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPGRADED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE AT A STOP SIGN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TWENTY SEVEN POINT INSPECTION WAS PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE UNTIL THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,599.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - MARCELLUS, NY

    WITH THE HEADLIGHT SWITCH IN THE AUTO POSITION THE LIGHT SHUT OFF WHILE DRIVING, CAUSING A SLIGHT PANIC TO GET THEY SWITCH TO THE MANUAL POSITION

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - SANTA ANA, CA

    RECALL R09 DID NOT FIX ISSUE WITH CAR SHUTTING OFF AND IGNITION STICKING. CAR SHUTS OFF ON FREEWAY AND OFF-RAMPS REGULARLY. PROBLEM CONTINUED AND NOW TIPM FAILURE.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - SANTA ANA, CA

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT OCCASIONALLY HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RESUMED DRIVING. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK CHRYSLER DODGE (40 AUTO CENTER DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT A SECOND RECALL WAS OPENED; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE