2011 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING OUT OF A PARKING SPACE IN THE RAIN, WATER WAS NOTICED ENTERING THROUGH THE OVERHEAD MAP LIGHT UNIT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AT DRIVER'S VILLAGE (5885 EAST CIRCLE DRIVE CICERO, NY 13039 (855) 254-5196). THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH A SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAKAGE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,326.

TAKATA RECALL. WHILE THE CAR WAS IN MARCH, THE ALARM OF BATTERY APPEARS AND IN SOME SECONDS THERE STARTED APPEARING SYSTEM ALARMS OF ASSISTANCE OF PARKING, AIRBAG, BRAKE, ETC. WHAT FORCED ME TO STOP ME TO AVOID AN ACCIDENT. THE ALTERNATOR FAILED SUDDENLY, WITHOUT GIVING ANY PREVIOUS INDICATION OF THE FAULT. ON HAVING CHECKED YOUR PAGE THE FAULT THAT HAPPENED IS THE SAME OF THE RECALL P60. NEVERTHELESS THE HAPPENED ON HAVING CHECKED SAFETY CAMPAIGNS OF MY VEHICLE FOR NUMBER OF VIN DOES NOT APPEAR ANY SLOPE.

ON THURSDAY, JUNE 8, 2017 I HAD JUST EXITED A MAJOR FREEWAY AND WAS COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN MY A/C STARTED BLOWING HOT AIR. AS I MADE MY LEFT TURN TO HEAD HOME ALL OF THE LIGHTS ON MY DASH CAME ON (SAYING SERVICE PARK ASSIST, DRIVER SEATBELT UNBUCKLED, ABS, AND MANY OTHERS) AS I CROSSED 3 LANES OF TRAFFIC TO GET OFF THE ROAD AND IN TO A PARKING LOT I LOST ALL POWER TO MY VEHICLE. I PARKED IN THE PARKING LOT AND TURNED OFF THE VEHICLE, OPENED MY HOOD AND IT WAS FULL OF SMOKE AND YOU COULD SMELL THE ELECTRICAL BURN FROM A FIRE. MY VEHICLE WAS IMPOSSIBLE TO GET LOADED ON TO A TOW TRUCK BECAUSE IN THE PROCESS OF GETTING IT INTO NEUTRAL TO LOAD, THE WIPERS BEGAN GOING OFF, ALONG WITH ALL OF THE DASH LIGHTS AND THE SMOKE BEGAN AGAIN AND STARTED TO FILL THE PASSENGER COMPARTMENT. BY THE TIME WE GOT IT HOME TO DROP IT OFF THERE WAS NO POWER TO THE VEHICLE AT ALL.

STARTED OUT WHILE I WAS DRIVING DOWN THE HIGHWAY, AND THAT'S WHEN MY TIRE PRESSURE WARNING LIGHT CAME ON SAYING MY REAR DRIVERS SIDE TIRE HAD ZERO PRESSURE. PULLED OVER, CHECKED IT, AND IT WAS STILL FULL. SO THEN I CALLED A MECHANIC AND HE SAID IT SOUNDED LIKE A BAD TIRE SENSOR. A FEW DAYS LATER MY PASSENGER WINDOW STARTED TO SHORT CIRCUIT WHEN TRYING TO ROLL IT UP OR DOWN WHILE DRIVING. THEN YESTERDAY MY BATTERY LIGHT CAME ON AGAIN WHILE DRIVING. ALL OF THIS WOULD COME AND GO INTERMEDIATELY WHILE DRIVING. NOW TODAY, AFTER PARKING AND TURNING IT OFF, I CAME OUT TO A COMPLETELY DEAD CAR THAT BURNS UP BATTERY JUMPER CABLES WHEN TRYING TO JUMP IT OFF ANOTHER VEHICLE.

I HAVE HAD TO REPLACE THE ALTERNATOR IN MY CAR TWICE AND I'M NOW AT A REPAIR SHOP PREPARING TO REPLACE IT A THIRD TIME. THERE IS A RECALL ISSUED THAT I'VE BEEN TOLD MY CAR DOESN'T QUALIFY FOR - RC-P60-14. I'VE READ THE DESCRIPTION ON THE RECALL BULLETIN AND DISCUSSED WITH SERVICE PERSONNEL AT THE DEALER AS WELL AS THE SHOP I'M AT NOW. THEY BELIEVE MY ISSUE IS THE SAME YET CHRYSLER REFUSES TO ACKNOWLEDGE THAT MY VEHICLE QUALIFIES. CHRYSLER RECALL ASSISTANCE HAS TOLD ME THAT THEY HAVE RECEIVED SIMILAR COMPLAINTS AND TO KEEP MY RECEIPTS. I WOULD APPRECIATE ANY HELP WITH THIS MATTER.

FAULTY VEHICLE 180 AMP ALTERNATOR CAUSED A VERY DANGEROUS SITUATION FOR ME AND MY PASSENGER AND OTHER VEHICLES DRIVING BEHIND ME THAT REQUIRED A SHERIFF TO KEEP OTHER VEHICLES FROM WRECKING WHILE TRYING CONTROL THE VEHICLE WHILE DRIVING. THE DASHBOARD AND ALL ELETRICAL FUNCTIONS STARTED GOING HAYWIRE ALL AT THE SAME TIME WHEN DRIVING ON A VERY WINDING CURVY BUSY BACK ROAD, LOST STEERING CONTROLL, ALL MESSAGE CENTER LIGHTS FLASHING AND WIPERS GOING ALL AT THE SAME TIME HOT AIR BLOWING THROUGH AC VENTS, THEN VEHICLE ABRUPTLY STOPS WHILE SMOKING ACTING AS IT SEEMED TO BE OVER HEATED OR SOMETHING BURNING. HAD TO MANUALLY GET DOORS UNLOCKED TO GET OUT OF VEHICLE QUICKLY BEFORE ANOTHER VEHICLE WOULD HIT US. VEHICLE KEY STAYED STUCK IN THE IGNITION AND VEHICLE COULD NOT BE STARTED OR PLACED IN REVERSE OR NEUTRAL TO PUSH THE VEHICLE TO SAFETY TO MAKE SURE OTHER DRIVERS WOULD NOT CRASH WHERE THE VEHICLE ABRUPTLY STOPPED, THIS HAPPEND WHILE VEHICLE WAS RUNNING WITH NO WARNING SIGNS PRIOR TO HAPPENING. HOW CAN DODGE ONLY RECALL 2011 160 AMP ALTERNATORS AND NOT THE 2011 180 AMP ALTERNATORS THAT ARE CLEARLY PUTTING THE CUSTOMERS AND OTHERS LIVES IN DANGER FOR THE SAME ISSUES. THIS NEEDS TO BE RECALLED AND REPAIRED. THIS FAULTY ALTERNATOR ISSUE IS CAUSING DAMAGE TO ALL 2011 DODGE DURANGO AND COSTING DRIVERS TO ALMOST BE IN SERIOUS ACCIDENTS AND LOTS OF MONEY FOR REPAIRS. WHEN PURCHASING VEHICLES WE ARE TRUSTING THAT THEY ARE SAFE

TAMARA RECALL VEHICLE WON'T START WIPER KEEP GOING ON AND THEY ARE OFF IT HAS A BAD TIPM THE BRAKE SYSTEM MAKES A LOT OF NOISE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED A BURNING ODOR IN THE VEHICLE. AFTERWARDS, BLACK SMOKE APPEARED AND THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT OBSERVED FLAMES; HOWEVER, AFTER THE LOSS OF POWER, THE FLAMES EXTINGUISHED ON THEIR OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE OCCURRED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THEM TO NHTSA. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

MY BATTERY LIGHT CAME ON WHILE DRIVING. I WAS DRIVING 65 MPH DOWN RT 18 NORTH IN THE COLTS NECK AREA OF NJ. WITHIN 10 MINUTES AFTER THE BATTERY LIGHT CAME ON, MY CAR ACTED POSSESSED. THE STEERING LOCKED, BRAKES LOCKED, WIPERS CAME ON MOVING SLOWLY, THE HEAT CAME ON, ABS BRAKES LIGHT CAME ON, AND THE PARK ASSIST CAME ON. LUCKILY THERE WERE NO CARS DIRECTLY AROUND ME AND I WAS ABLE TO DRIFT TO THE SHOULDER OF THE ROAD WHERE MY CAR COMPLETELY SHUT DOWN AND STOPPED ON ITS OWN. THE 180 AMP ALTERNATOR WENT AND ALSO FRIED MY PCM. I AM CURRENTLY PAYING OVER $200 TO RENT A CAR. I AM BEING TOLD MY BILL WILL BE ABOUT $2000 TO REPLACE THE ALTERNATOR AND PCM. THIS IS A VERY UNSAFE AND A DANGEROUS ISSUE THAT SHOULD BE RECALLED AS THE 160 AMP ALTERNATOR IS ALREADY RECALLED FOR THE SAME ISSUES. DRIVING AT A HIGHWAY SPEED AND YOUR CAR SUDDENLY COMPLETELY SHUTS DOWN CAN CAUSE A SERIOUS CRASH. THIS IS THE 3RD MAJOR ISSUE I'VE RAN INTO AS I ALSO HAD MY BATTERY DYING MULTIPLE TIMES DUE TO THE FUEL PUMP RELAY RECALL. ALSO, I LOST MY BRAKES SUDDENLY AND HAD TO AVOID AN ACCIDENT DUE TO THE BRAKE BOOSTER FAILURE RECALL. I DO NOT THINK I WILL EVER BUY A DODGE AGAIN AS THEY DO NOT TAKE RESPONSIBILITY FOR ISSUES. I FEEL AS THOUGH THIS VEHICLE ISN'T SAFE TO DRIVE.

PASSENGER SIDE CONTINUES TO BLOW HOT AIR NO MATER WHAT THE SETTING IS ON. NO COLD AIR WILL COME OUT WHEN IT IS SWITCHED TO AIR CONDITIONING AND HEAT TEMP CANNOT BE REGULATED.