2011 DODGE DURANGO Complaints

MY GPS/RADIO GOES IN AND OUT AND NOW MY HEADLIGHTS ARE HAVING TO BE CONSTANTLY REPLACED. MY TAIL LIGHTS I HAVE TO HIT THE BACK OF THE TRUCK FOR THEM TO COME BACK ON. MY VEHICLE HAS BEEN STATIONARY, IN MOTION AND WHILE DRIVING ON A HIGHWAY

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE POWER STEERING AND THE BRAKES ALSO FAILED TO FUNCTION. THE FAILURE RECURRED TEN TIMES OVER THE COURSE OF A YEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED BUT THE SOFTWARE RELATED TO THE RADIO AND THE HANDS FREE MODULE WERE UPDATED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD BE IN CONTACT WITH THE DEALER TO DETERMINE A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

IN THE PAST 6 MONTHS I HAVE PAID OVER $3500 IN REPAIRS ON THE DODGE DURANGO. I WAS TOLD AND HAD TO REPLACE BOTH CATALYST CONVERTERS AND ALL 4 O2 SENSORS. THEN THE STARTER WENT OUT CAUSING ME TO REPLACE IT. NOW FOR THE 3RD TIME IN 3 WEEKS, I HAD TO HAVE MY VEHICLE TOWED AND NOW IT APPEARS THE ISSUE MAY BE THE ALTERNATOR. I NOTICED THERE WAS A RECALL FOR 2011 DODGE DURANGO 3.6L, 160 AMP ALTERNATORS AND I AM NOT SURE WHAT AMP MY ALTERNATOR IS BUT MY VEHICLE APPEARS TO HAVE ALL THE SAME ISSUES AS THE VEHICLES THAT WERE UNDER THE RECALL, YET MY VEHICLE IS NOT INCLUDED IN THE RECALL? I HAVE BEEN INCONVENIENCED FOR 3 WEEKS NOW HAVING TO GET RIDES TO AND FROM WORK AND HAVE HAD TO CANCEL DOCTOR APPOINTMENTS AND SCHOOL MEETINGS DUE TO THE FACT THAT BOTH MY HUSBAND AND I NEED A VEHICLE AND ARE HAVING TO SHARE 1 VEHICLE WITH 5 KIDS. OUR MOST RECENT ISSUE OCCURRED ON EASTER SUNDAY WHILE TRAVELING WITH ALL OUR CHILDREN, THE BATTERY SIGNAL APPEARED ON OUR VEHICLE BEGAN SMOKING FROM UNDER THE HOOD. TO AVOID INJURY, WE HAVE HAD IT TOWED TO THE DODGE DEALERSHIP AGAIN FOR REVIEW. WE HAVE HAD 2 DIAGNOSTIC CHECKS GOING ON A 3RD AND NO ONE IS CATCHING ALL THE REPEATED ISSUES. WE HAVE TO REPLACE THE CATALYST CONVERTER 2 TIMES (NOVEMBER 2016 AND APRIL 2017), O2 SENSORS (NOVEMBER 2016), BATTERY (JANUARY 2017), STARTER (APRIL 2017) AND NOW OUR NEWEST ISSUE HAS YET TO BE REVEALED BUT IT APPEARS IT WILL BE THE ALTERNATOR (APRIL 2017). AT WHAT POINT WILL CHRYSLER TAKE FULL RESPONSIBILITY FOR ALL THE ISSUES WITH THE 2011 DODGE DURANGO. REIMBURSEMENT FOR ALL WE HAVE HAD TO PAY FOR FAULTY ISSUES WITH THE 2011 DODGE DURANGO WOULD BE APPRECIATED. ALL THESE ISSUES DEVELOPED AFTER THE FAULTY TIPM THAT WE HAVE PAID OUT OF POCKET FOR 2X AS WELL.

WHILE DRIVING, ALL WARNING LIGHTS SUDDENLY CAME ON DASHBOARD. VEHICLE THEN STOPPED IN THE MIDDLE OF THE HIGHWAY. SOMETHING OVERHEATED, BECAUSE I COULD SMELL SOMETHING BURNING UNDER THE HOOD. I COULD NOT GET THE VEHICLE TO START AGAIN OR EVEN PUT IT IN NEUTRAL. I HAD TO CALL A TOW TRUCK. THERE IS A P60 RECALL FOR THIS TYPE VEHICLE THAT DESCRIBES EXACTLY WHAT IS GOING ON WITH MINE. THE RECALL AS OF NOW IS FOR ALTERNATOR WITH 160 AMPS AND I HAVE 180 AMPS. THIS TOO NEEDS TO BE ADDED TO THE RECALL BECAUSE OF SAFETY ISSUES.

DODGE DURANGO WAS STARTING WITH ISSUES 1 MONTH AGO WITH TURNING ON. WHEN PUSHING THE START BUTTON IT WOULD MAKE THE SOUND AS IF TRYING TO TURN ON BUT COULD NOT TURN ON COMPLETELY. AFTER 4 TO 5 TIMES OF CONTINUOUS PUSHING THE START BUTTON, IT WOULD FINALLY TURN ON, BUT THAN AT TIMES IT WOULD SHAKE AND SHUT OFF RIGHT AWAY. WHILE DRIVING THE DURANGO SUNDAY, I APPROACHED A STOP SIGN, MADE A COMPLETE STOP, THAN PUSHED THE GAS TO GO, BUT THE DURANGO WOULD MOVE. I PUSHED THE GAS SEVERAL TIMES BUT NOTHING HAPPENED. I TURNED THE DURANGO OFF AND IT WOULD NOT TURN ON ANYMORE. VERY UNSAFE. THE MECHANIC SAID HE BELIEVES IT IS THE TIPM BUT WILL BE RUNNING MORE TEST. I'VE READ SEVERAL REVIEWS OF THIS SAME ISSUE. IT NEEDS TO BE ADDRESSED.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE FAILS TO START AND STALLS WHILE IN MOTION. BROUGHT VEHICLE TO DEALER TO ISSUE SAFETY RECALL TO INSTALL EXTERNAL FUEL PUMP RELAY. DEALER WAS UNABLE TO CORRECT ISSUE AND VEHICLE STILL FAILS TO START AND STALLS WHEN DRIVING WITHOUT WARNING.

I HAVE HAD A RECALL SINCE THE BEGINNING OF LAST YEAR, EACH TIME I CONTACT A DEALER THEY ARE STATING THAT PARTS ARE NOT AVAILABLE MY CAR IS EXPERIENCING ELECTRICAL ISSUES.

I WAS DRIVING IN THE CITY ON A VERY BUSY STREET WHEN THE CAR MADE A WEIRD SIREN NOISE; THEN MY SEATBELT LIGHTS WENT OFF, MY PARK ASSIST STARTED FLASHING, MY TRACTION CONTROL OTHER LIGHTS WERE FLASHING, THE RADIO FLASHED OFF AND ON, THEN WENT OUT. THEN MY WIPERS WENT ON, AND THEN I LOST POWER STEERING, BRAKES WERE NOT WORKING, AND THE CAR SLOWLY DIED. MY HAZARDS DIDN'T EVEN WORK, SO I ALMOST CAUSED AN ACCIDENT. MY CAR DIED IN THE MIDDLE OF A VERY BUSY STREET AND I HAD NO HAZARDS TO WARN ANYONE! A VERY SCARY SITUATION TO HAVE ESPECIALLY WITH YOUR 12-YEAR-OLD DAUGHTER IN THE CAR.

THE ALTERNATOR SHORTED OUT, I WAS IN A PARKING LOT AT A GROCERY STORE AND IT JUST DIED LIKE TURNING OFF THE KEY. I TRIED RESTARTING THE VEHICLE AND IT WOULD DO NOTHING. HAD IT TOWED TO A LOCAL REPAIR SHOP AND WHAT THEY FOUND WAS A SHORTED ALTERNATOR. THE SHOP CHECKED FOR TSB'S AND RECALLS AND FOUND A RECALL FOR LIKE CONDITIONS ON VEHICLES EQUIPPED WITH A 160 AMP ALTERNATOR. MY VEHICLE IS EQUIPPED WITH A 180 AMP ALTERNATOR ACCORDING TO THE DEALER AND ISN'T COVERED. MY QUESTION IN THIS MATTER IS. DID THE 180 AMP ALTERNATOR USE THE SAME RECTIFIER ASSEMBLY AS THE 160 AMP ALTERNATOR?