2012 DODGE DURANGO Complaints

CAR WAS NOT EXPERIENCING ANY PROBLEMS. CRANKED IT TO GO TO WORK AND THE CHECK ENGINE LIGHT WAS ON AND THERE WAS A NOISE COMING FROM THE ENGINE. TOOK TO THE DEALERSHIP AND FIRST TEST INDICATED A MISFIRE IN #5. CHANGED PLUGS AND FILTER. NO CHANGE IN CAR. BACK TO DEALERSHIP AND $150 DIAGNOSTIC TEST REVEALED BENT CAM SHAFT.

I WAS DRIVING MY DURANGO IN THE CITY GOING 30 MILES PER HOUR ON 10/05/17 AND MY BATTERY LIGHT CAME ON, I PULLED OVER TO CHECK THE BATTERY AND THE ALTERNATOR WAS SMOKING. I THANKFULLY PULLED OVER AT A AUTO PARTS STORE AND THEY WERE ABLE TO HELP ME GET MY BATTERY DISCONNECTED SO THAT THEY FIRE IN THE ALTERNATOR WOULD STOP. I CONTACTED DODGE AND THEY ORIGINALLY TOLD ME THAT MY ALTERNATOR WAS NOT RECALLED. I FOUND THIS WEBSITE AND ENTERED MY VIN NUMBER AND IT CAME UP WITH THE T36 RECALL WHICH IS THE ALTERNATOR. I CONTACTED DODGE AND THEY ARE REFUSING TO COMMUNICATE WITH ME. I FILED A COMPLAINT ON 10/6/17 WITH DODGE AND NO ONE HAS CALLED ME. I HAVE CALLED NUMEROUS TIMES AND NO ONE WILL COMMUNICATE WITH ME ON HOW THEY ARE GOING TO FIX MY CAR OR LET ME KNOW WHAT IS GOING ON. I HAVE BEEN WITH OUT MY VEHICLE FOR A WEEK NOW AND DODGE DOESN'T SEEM TO CARE AND THEY TOLD ME THAT THE AGE OF THE VEHICLE IT IS TYPICAL TO HAVE CAR PROBLEMS. I UNDERSTAND CAR PROBLEMS, BUT JUST TO DRIVE DOWN THE ROAD AND HAVE THE ALTERNATOR CATCH FIRE IT NOT TYPICAL CAR PROBLEMS.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE ALTERNATOR CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO TEMPE DODGE (8005 S AUTOPLEX LOOP, TEMPE, AZ 85284, PHONE NUMBER: (480) 598-2329) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V435000 (ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2018 AND DID NOT RECOMMEND AN INTERIM REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

MY TRUCK SHUTS OFF IN MOTION. DOESN'T HAPPEN ALL THE TIME, BUT IT SEEMS TO HAPPEN MORE WHEN COMING OFF THE HIGHWAY. NO RECALL YET FOR THE BODY MODULE, BUT WAS TOLD THAT IS WHAT IT COULD BE. AM I GONNA HALF TO GET REAR ENDED BEFORE THIS IS FIXED!

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE AFTER A FEW SECONDS, AND THE VEHICLE RETURNED TO NORMAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALSER CHRYSLER JEEP DODGE RAM, 314 MAINSTREET, HOPKINS, MN 55343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: 32554257 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BRAKE BOOSTER HAS A LEAK IN IT SOMEWHERE. WHEN THE VEHICLE FIRST STARTS UP, THERE IS NO BRAKING ASSIST, ONCE THE CAR RUNS FOR A FEW MINUTES THE PROBLEM GOES AWAY. IF THE CAR SITS FOR A WHILE, IT HAPPENS AGAIN ON STARTUP. I KNOW THERE WAS A RECALL IN A NUMBER OF 2012 DURANGOS FOR A FAULTY BRAKE BOOSTER AND THINK MAYBE IT SHOULD BE EXTENDED TO COVER THIS ONE AS WELL.

EXTERNAL FUEL PUMP RELAY INSTALLED AS PART OF RECALL R09 HAS FAILED 2 YEARS AFTER REPLACEMENT. THE VEHICLE REFUSED TO START NUMEROUS TIMES BEFORE FINALLY COMPLETELY NON STARTING ON 9.30.17 WHILE AT MY HOME.

JUNE 2017, RIGHT HEADLIGHT WENT OUT, REPLACED THE BULB, HARD THEY HARNESS AND WIRES CHANGED AND IT STILL SHORTS OUT. HEADLIGHT COMES ON AND GOES OFF WHILE IT IS STATIONARY AND IN MOTION. OCTOBER 1, 2017, I STARTED THE TRUCK, THE ENGINE TURNED OVER AS NORMAL BUT THEN A FEW SECONDS LATER IT SHUT OFF. NO WARNING LIGHTS ON DASH, TRUCK WAS NOW IN ACC MODE. I SUSPECT AND ISSUE WITH THE TIPM.

THE TRANSMISSION COOLER WAS FOUND TO BE LEAKING SEVERELY. LUCKILY NOTICED BEFORE OVERHEATING AND DAMAGE TO THE TRANSMISSION.

THE FRONT MAIN CRANK SEAL BEGAN TO LEAK AND EJECT OIL ALL OVER THE FRONT OF THE ENGINE COMPARTMENT. LUCKILY DISCOVERED BEFORE DAMAGE TO THE ENGINE.