2011 DODGE DURANGO Complaints

SUDDEN AND COMPLETE ELECTRICAL MALFUNCTION WITH ENGINE FAILURE DURING OPERATION. FOR THE PAST YEAR WE HAVE EXPERIENCED INTERMITTANT ELECTRICAL PROBLEMS WITH THE CLIMATE CONTROL, AUTO HEADLIGHTS AND THE ENTIRE DASHBOARD FLASHING AND FAILING WITH LOSS OF POWER.

MY WIFE WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON. A FEW MINUTES LATER ALL THE LIGHTS ON THE DASH CAME ON, THE WIPERS CAME ON, AND THE CAR SHUT OFF. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE ROAD, BUT THE CAR WAS LOCKED, AND NOTHING WORKED. I TRIED TO JUMP START THE CAR BUT IT WOULD NOT WORK. I REPLACED THE BATTERY AND DROVE IT HOME 3 MINUTES AWAY, AND THE BATTERY LIGHT CAME BACK ON. I COULD SMELL A BURNING WIRE SMELL, AND THE BATTERY AND ALTERNATOR WERE VERY HOT. I READ ONLINE ABOUT NUMEROUS PROBLEMS WITH THE 160 AMP ALTERNATOR, AND THAT MANY HAD BEEN RECALLED. I CALLED THE DODGE DEALERSHIP AND THEY SAID MY VEHICLE DOES NOT HAVE ANY OPEN RECALLS. THIS SEEMS TO BE A MAJOR SAFETY PROBLEM. I REPLACED THE ALTERNATOR MYSELF AND THE NEXT DAY THE BATTERY LIGHT CAME ON AGAIN. AT THIS POINT I AM NOT SURE WHAT IS WRONG, BUT HAVE READ ONLINE THAT MANY PEOPLE HAD THIS ISSUE AND IT BLEW EITHER THE FUSE PANEL, OR A PCM. THIS IS THE 3RD ELECTRICAL ISSUE I HAVE HAD WITH THIS VEHICLE BETWEEN 0 AND 57,000 MILES.

TIPM PROBLEM. ALL SORTS OF ELECTRICAL PROBLEMS ESPECIALLY THE CAR ALARM GOING OFF IN THE MIDDLE OF THE NIGHT. I'VE READ COMPLAINTS REGARDING THIS ONLINE AND NOTHING SEEMS TO FORCE CHRYSLER TO REMEDY THIS. THE REPAIR FOR THIS IS AT LEAST $1,000. WHICH IS AN OUTRAGE SINCE CHRYSLER KNOWS THIS IS A DEFECTIVE PART. MY CAR HAS LESS THAN 33,OOO MILES. PLEASE DO SOMETHING!THIS HAS GONE ON EVER SINCE A SUN VISOR RECALL REPAIR.

VERY UNCLEAR HOW MY DURANGO WAS NOT INCLUDED IN THE MASS RECALL OF ALTERNATORS THAT IMMEDIATELY STOP WORKING AND START TO BURN. MINE DID JUST THIS, STOPPING MY VEHICLE IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSING AN ACCIDENT. I ALSO SMELLED BURNING AND THERE WAS SMOKE COMING FROM THE ENGINE. IT WAS TOWED TO A NEARBY AUTO SHOP WHEREUPON THE ALTERNATOR WAS REPLACED BUT THE VEHICLE STILL DID NOT OPERATE. IT WAS THEN TOWED TO GANLEY CHRYSLER DODGE AND THAT ALTERNATOR REMOVED AND ANOTHER PUT IN. THE VEHICLE ALSO INCURRED COSTLY REPAIRS TO THE COMPUTER (PCM) SYSTEM FAILING DUE TO THE ALTERNATOR. I DO NOT FEEL THIS IS A NORMAL WEAR AND TEAR ISSUE AT 85K MILES. I HAVE CALLED CHRYSLER AND THEY REFUSE TO ASSIST, CLAIMING I SHOULD NOT HAVE HAD IT REPAIRED BEFORE CALLING THEM. THE DEALERSHIP NEVER GAVE ME AN INDICATION THAT I SHOULD PROCEED THIS WAY.

2011 DODGE DURANGO CITADEL (63,365 MILES) JUST LIKE MANY OTHERS I'M HAVE THE SAME PROBLEMS WITH MY VEHICLE . MY WIFE HAD JUST PICKED MY CHILDREN UP FROM SCHOOL AND JUST AS SHE STARTS TO PULL OFF THE DASH LIGHTS STARTED GOING HAYWIRE AND SHUT DOWN. I IMMEDIATELY SHOWED UP TO EVALUATE THE SITUATION, OPEN THE HOOD OF THE CAR TO A SMELL OF BURNING WIRES. I THEN CALLED TO HAVE THE CAR TOWED TO MY HOME. I GOT ON THE LINE (INTERNET) AND SEARCH AROUND ONLY TO FIND OUT THAT MANY OTHERS BEEN HAVING THESE PROBLEMS WITH THIS SAME YEAR/MODEL CAR . THIS VEHICLE IS PUTTING FAMILIES LIVES IN DANGER AND THERE'S NOT ENOUGH BEING DONE ABOUT THESE PROBLEMS. *TR

DODGE/CHRYSLER/JEEP SAID THAT THEY WILL NOT INCLUDE MY CAR IN THE P60 RECALL BECAUSE MY CAR'S ALTERNATOR WAS NOT SUPPOSED TO BE APART OF THE RECALL. THIS IS THE RECALL IN WHICH SOME OF THE DODGE DURANGOS HAVE A FAULTY ALTERNATOR THAT EVENTUALLY FAILS, UNEXPECTEDLY AND MAY CAUSE DAMAGE TO OTHER PARTS OF YOUR ABS, ECM, PCM, BATTERY OR OTHER PARTS OF YOUR ELECTRICAL SYSTEM. ON DEC. 26TH, 2016, I WAS DRIVING WHEN I BEGAN TO SMELL AN ELECTRICAL-LIKE, SMELL. WE FOUND OUT THAT MY ALTERNATOR FAILED AND THE NEXT DAY, IT BEGAN SMOKING AND SHOOTING SPARKS WHILE AT THE MECHANIC'S SHOP. I CALL DODGE, ASKING ABOUT THE RECALL (AFTER THE MECHANIC THAT WE HIRED DISCOVERED THAT MANY OTHER DURANGO OWNERS EXPERIENCED THE SAME ISSUES) AND DODGE SAID THAT MY CAR DIDN'T HAVE THE CORRECT AMPHERAGE OF ALTERNATOR TO BE INCLUDED (THE RECALL INCLUDES 2011 DODGE DURANGOS WITH A 3.6 L ENGINE AND 160 AMP ALTERNATORS ONLY). HOWEVER, THE ALTERNATOR THAT THE MECHANIC REMOVED AND REPLACED WAS THE CORRECT # OF AMPS FOR THE RECALL (160 AMPS), EVEN THOUGH THE FACTORY SPEC SHEET FOR MY TRUCK (WHICH WAS READ TO ME BY A STAFF MEMBER AT DODGE CORPORATE'S RECALL LINE) SAYS THAT IT SHOULD HAVE A DIFFERENT # OF AMPS (MY TRUCK IS SUPPOSED TO HAVE A 220 AMP ALTERNATOR ON IT, BUT WHEN THE ALTERNATOR FAILED, THE MECHANIC REMOVED A 160 AMP ALTERNATOR OFF OF IT). NOW I HAVE ABOUT $1500 WORTH OF REPAIRS FOR THIS TRUCK AND NO ONE IS TAKING RESPONSIBILITY. MY TRUCK EITHER HAS A 160 AMP ALTERNATOR THAT THE PRIOR OWNER OF MY TRUCK PUT ON IT WHICH SUBSEQUENTLY CREATED THE P60 RECALL PROBLEM OR DODGE SCREWED UP AND PUT THE WRONG ALTERNATOR ON (A 160, INSTEAD OF A 220) OR THE WRONG INFO ABOUT MY ALTERNATOR IS INCLUDED ON THE FACTORY SPEC SHEET. *TR

CHECK ENGINE LIGHT CAME ON WHEN CUSTOMER WENT TO START VEHICLE MADE A TIPPING NOISE WHEN WIPERS TURNED ON THEMSELVES. DRAINED FIRST BATTERY (INDICATOR WARNING LIGHTS CONCERN). TIPM SHORTED INTERNAL TO ASD RELAY POWER PCM SHORTED ON GROUNDED SIDE TO TIPM.

WIFE WAS DRIVING AND BATTERY LIGHT TURNS ON AFTER FEW MILES SHE STOPS ON MY DAUGHTER WORK ( GHIRARDELLI WAREHOUSE IN LATHROP CALIFORNIA ) SHE CALLED ME SAYING THAT VEHICLE WAS SMOKING, SHE AND MY YOUNGEST DAUGHTER GOT OUT OF THE VEHICLE, THE ALTERNATOR WAS BURNING, WHEN IT WAS CHECKED ALSO THE BATTERY WAS DAMAGE AND THE FUSE BOX, I ASKED MANTECA CA CHRYSLER DEALER AND THEY SAID THAT THE CAN'T DO ANYTHING THAN REPAIR THE VEHICLE IN MY OWN COST BECAUSE THERE IS NOT A RECALL FOR THIS VEHICLE BUT I KNOW THAT THIS HAPPEN ALREADY IN OTHERS DODGE DURANGOS THAT'S WHY IM WRITING THIS COMPLAIN. MY VEHICLE DODGE DURANGO CREW ALL AWD 2011. *TR

AIRBAG SERVICE LIGHT IS ACTIVE. CODES BEING GENERATED ARE B1C2D AND B1D9B54. PERTAINING TO DRIVERS SIDE SEAT THORAX AIRBAG.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. SHORTLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED MORE THAN ONCE. THE CONTACT WAS UNCERTAIN IF THE REMEDY FROM THE RECALL CAUSED A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.