2012 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMTER CHRYSLER DODGE JEEP & RAM (2662 BROAD STREET, SUMTER, SC, 29150) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID LINE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS HAVING TO BE ORDERED. THE LOCAL DEALER INSTRUCTED THE CONTACT TO MAKE CERTAIN THAT THE AREA OF THE LEAKAGE REMAINED CLEAN OF OIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DODGE CHRYSLER JEEP CITY LOCATED AT: 4395 ROUTE 130 S., BURLINGTON, NJ 08016, (855) 242-0015, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

THERE'S THIS WEIRD LOOKING ALUMINUM TUBE ABOUT 7 FEET LONG THAT TWISTS AND TURNS UNDER THE VEHICLE THAT CARRIES THE FREON THAT SUPPLIES THE COLD AIR CONDITIONING IN MY TRUCK. SO EXACTLY WHERE THE TUBE GOES NEXT TO THE MUFFLER IT GOT CORRODED AND I HAD TO REPLACE IT WITH A NEW ONE. ALMOST $1K IN PARTS AND LABOR AND TRUCK ONLY HAD ABOUT 60,000 MILES ON IT AND I HAD ONLY USED THE AIR CONDITIONING SELDOMLY DURING 3 SUMMERS. THE NEW ALUMINUM TUBE THAT WAS BOUGHT HAD A THICKER PART RIGHT BY THE MUFFLER, MEANING ENGINEERS KNEW THE ORIGINAL PART WAS TOO THIN IN MY OPINION.

MY POWER STEERING STARTED TO GO OUT INTERMITTENTLY ABOUT A MONTH AGO. WE WERE SURE IF IT WAS A GLITCH SINCE THE CAR CAN SOMETIMES BE GLITCHY,LIKE THE RADIO FUNCTIONS NOT WORKING OR THE CAR CUTS OFF BUT IS SOMEHOW STILL RUNNING. ANYWAY, ON 18 AUG, I NOTICED THAT THE POWER STEERING WOULD GO OUT IF YOU DON'T PRESS THE BREAK PADDLE. AGAIN, IT DIDN'T START OUT THAT WAY, BUT PROCEEDED THE MOVE I DROVE. BY 26 AUG, IT WAS GOING OUT JUST ABOUT FROM THE TIME I STARTED THE CAR UNTIL I STOPPED FOR THE DAY. I TOOK IT TO THE DEALERSHIP ON28 AUG AND HAD THE PUMP REPLACED. I GOT MY CAR BACK ON 29 AUG. SO FAR, NO ISSUES. THE INCIDENTS TOOK PLACE MAINLY WHILE SLOWING DOWN TO MAKE A TURN, PARKING. I NOTICED THAT IT A LITTLE WHEN I WAS DRIVING THAT THE WHEEL WOULD STIFFEN BUT IT WAS NOT TOO BAD SINCE I COULD JUST PRESS THE GAS PADDLE AND IT WOULD LOOSEN.

MY DODGE DURANGO STOPPED WORKING ONE WEEK AGO. AT THAT TIME I LOOKED ONLINE TO FIND THE ALTERNATOR RECALL BUT THAT THEY WOULD BE NOTIFYING PEOPLE AT A LATER DATE. FOR A WEEK THEY HAD MY CAR AND REPLACED THE ALTERNATOR KNOWING DODGE HAD BAD ALTERNATORS AND MADE ME PURCHASE A BATTERY. MY CAR AGAIN DIED THE SAME DAY AFTER MY PARTNER LEFT THE LOT. AFTER IT WAS AGAIN TOWED FOR THE SECOND TIME THEY FOUND THAT MY CAR WAS NOW UNDER THE RECALL EVEN THOUGH I HAD ALREADY TOLD THEM THERE WAS AN ISSUE WITH MY CAR. THE WEBSITE STATES THERE IS NO SOLUTION TO THE PROBLEM AND NOW I AM STUCK WITH A BROKEN CAR WITH MY CAR VALUE DROPPING SIGNIFICANTLY. DODGE NEEDS TO REFUND ME THE MONEY I HAVE ALREADY SPENT PLUS MILEAGE AND GAS COMMUNITING TO AND FROM VIERA TO TITUSVILLE FLORIDA DRIVING MY PARTNER TO WORK AND PICKING MY SON UP FROM SCHOOL AND GOING BACK AND FORTH AND EMOTIONAL DISTRESS. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES. I AM NOW STUCK WITH A RENTAL CAR AND LEFT IN THE DARK AS TO WHAT IS HAPPENING TO MY CAR. IN A SEPARATE INCIDENT I PAID OUT ALMOST 1,000 TO GO OUT TO MY CAR AT THE DEALERSHIP TO FIND IT DID NOT WORK. AT THAT TIME THE MAN WALKED INSIDE AND CAME BACK OUT WITH A PIECE FOR THE FUEL RELAY RECALL. I AGAIN WANT TO KNOW WHY THIS DODGE DEALERSHIP CONTINUES TO CHARGE ME AND PLAY ME FOR A FOOL. DODGE SHOULD BE EMBARRASSED. HOW DOES SOMEONE NOW CHECK FOR RECALLS BEFORE OPERATING ON A VEHICLE?

CHECK ENGINE LIGHT ON. TEST RAN. DETECTOR-EVAPORATIVE SYSTEM ISSUE. DETECTOR VALVE FAULTY. LEAK COMING FROM GAS CAP AND ESIM CORRECTION. REPLACED ESIM SEAL AND GAS CAP. THERE WAS A RECALL FOR SIMILAR ISSUE.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND WHEN THE DRIVER ATTEMPTED TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO REPLACED. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DODGE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

THE CAR SHUTS OFF WHILE DRIVING. WHETHER I AM DRIVING STRAIGHT OR MAKING A TURN, THE CAR HAS SHUT OFF NUMEROUS TIMES. DODGE CLAIMED THERE WAS A PROBLEM WITH THE SPARK PLUGS AND SENSOR SO I HAD THAT FIXED. THE FOLLOWING DAY THE CAR SHUT OFF. THEY HAVE YET TO FIX THE STALLING ISSUE EVEN AFTER RECEIVING DIAGNOSTIC CODES. IT HAS SHUT OFF ON MAIN STREETS, SIDE STREETS AND HIGHWAYS. I PURCHASED THE CAR IN 2016 AND THE PROBLEM AND I HAVE HAD THIS PROBLEM EVER SINCE. *TR

I WAS DRIVING THE DURANGO AND THE AIR WENT OFF, BATTERY LIGHT CAME ON, OTHER WARNINGS SENSORS AND BELLS WENT OFF. I WAS ABLE TO GET IT BACK HOME AND REPLACE BATTERY. INSTALLED THE NEW BATTERY AND DROVE AROUND BLOCK. THE ALTERNATOR STARTED SMOKING BAD AND YOU COULD SMELL THE BURNING WIRES. TOWED IT TO THE SHOP, THEY REPLACED THE BATTERY AGAIN AND ALTERNATOR AND STILL HAVE ISSUES. THEY HAVE ELECTRICAL BEING CHECKED OUT. SAY IT MAY HAVE ISSUES WITH THE COMPUTER. WE ARE OVER $1200 SO FAR AND CLIMBING.

LIKE SO MANY OTHERS, WAS DRIVING WHEN BATTERY LIGHT CAME ON WITH AN ELECTRICAL SMELL. CONTINUED DRIVING TO A MIDAS WHEN ALL LIGHTS AND BELLS WERE GOING OFF. EVENTUALLY TRIED TO MAKE A RIGHT TURN AND STEERING WAS GONE AND I WAS LUCKILY ABLE TO COAST INTO MIDAS. THEY DIAGNOSED AS A FAILED ALTERNATOR. MY MECHANIC TOWED THE CAR TO HIS SHOP AND REPLACED ALTERNATOR AND BATTERY BUT THAT WAS NOT THE SOLUTION. IT ENDED UP BEING THE PCM. EXPENSIVE FIX THAT MAY PUSH ME TOWARDS PURCHASING A DIFFERENT VEHICLE INSTEAD.