2013 DODGE DURANGO Complaints
View complaints related to 2013 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 620 complaints submitted for the 2013 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 DODGE DURANGO- MINNEAPOLIS, MN
I HAVE A 2013 DODGE DURANGO. I PURCHASED THIS VEHICLE IN OCTOBER 2018, AND SOON AFTER I STARTED EXPERIENCING THE PROBLEM. ON MAY OCCASIONS WHILE DRIVING THE VEHICLE RANDOMLY TURNS OFF, ALL ELECTRICAL INSIDE THE VEHICLE GOES BLANK, POWER STEERING GOES OUT AS WELL. IT HAS HAPPENED WHILE STOPPED, PULLING OFF FROM A STOP LIGHT, ON SIDE STREETS, AND ON HIGHWAYS. THERE DOESN'T SEEM TO BE A SPECIFIC TIME THIS HAPPENS. I HAVE TAKEN THE VEHICLE INTO THE AUTO SHOP, AND TO THE DEALERSHIP. BOTH HAVE SAID WITHOUT A CODE OR BEING ABLE TO REPLICATE THE ISSUE THEY CAN'T DO ANYTHING. THE ISSUE HAPPENS RANDOMLY, SO I DON'T SEE HOW IT CAN BE REPLICATED SO EASILY. THIS IS VERY DANGEROUS, AND COULD BE DEADLY. I HAVE A 9 WEEK OLD BABY THAT I CAN'T HAVE IN THE VEHICLE, BECAUSE I FEAR FOR HER SAFETY.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BELFORD, NJ
DROVE VEHICLE 10 MILES TO LOCATION. PARKED VEHICLE, TURNED IT OFF. RETURNED TO VEHICLE 2 HOURS LATER. ENTERED VEHICLE, PUT FOOT ON THE BRAKE, PUSHED THE START BUTTON. VEHICLE STARTED AS USUAL AND THEN IMMEDIATELY STALLED. I TRIED SEVERAL TIMES, WITH THE SAME RESULTS. AFTER WAITING A FEW MINUTES, I TRIED AGAIN, AND THE VEHICLE STARTED NORMALLY, AND CONTINUED TO RUN. THIS HAS HAPPENED TO ME APPROXIMATELY 6 TIMES OVER THE LAST 3 YEARS. THE KEY FOB HAS A FRESH BATTERY, SO THAT IS NOT THE PROBLEM. THE PROBLEM USUALLY HAPPENS WHEN THE VEHICLE HAS BEEN DRIVEN AND TURNED OFF. NEVER FROM A COLD START. DRIVING DISTANCE DOESN'T MAKE A DIFFERENCE EITHER. FIRST TIME IT WAS LESS THAN 1/4 MILE FROM HOME, NEXT COUPLE OF TIMES IT WAS 10 MILES FROM HOME. NO REAL PATTERN, OTHER THAN ITS A SECOND START OF THE VEHICLE. WHEN STARTING, ALL THE VEHICLES NORMAL START-UP INFORMATION IS DISPLAYED, THE RADIO WORKS, HEADLIGHTS ARE ON, ETC. THE DISPLAY DOES NOT SHOW THAT THERE IS A PROBLEM WITH THE VEHICLE. ALL SEEMS NORMAL EXCEPT FOR THE START AND IMMEDIATE SHUTDOWN.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- SUITLAND, MD
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THEY STATED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE VEHICLE HAD BEEN AT A THE DEALER FOR A MONTH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- LIMA, OH
2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ALTERNATOR DIODE THERMAL FATIGUE SAFETY RECALL. *LD *TR
Source: CONSUMER LETTER -
2013 DODGE DURANGO- MASSAPEQUA, NY
CAR SHUTS OFF WHILE DRIVING. NEW ALTERNATOR, NEW STARTER, NEW BATTERY AND THE PROBLEM STILL OCCURS. CAR SHUTS OFF COMPLETELY, WHEEL TIGHTENS UP. THIS IS NOT WHEN THE CAR IS IDLE, IT'S WHEN THE CAR IS MOVING. DANGEROUS AND DEADLY.
Source: NHTSA WEB SITE -
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2013 DODGE DURANGO- TOA ALTA, PR
FUEL PUMP RELAY RECALL (R09). I TOOK MY VEHICLE FOR THIS RECALL ON 2015. NOW, 2019, A COUPLE OF WEEKS AGO, THE VEHICLE WAS PRESENTING THE CONDITION SUCH AS DIFFICULTY TO START LIKE ONCE A WEEK UNTIL IT START DOING THAT DAILY, SOMETIMES MORE THAN ONCE A DAY. I TOOK IT TO THE DODGE SERVICE CENTER AND IT WAS IDENTIFY AS THE SAME ISSUE. REPAIRING WILL TAKE A COUPLE OF DAYS UNTIL THE PART IS RECEIVE.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- MOBILE, AL
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING, THE TRANSMISSION CAUSED THE VEHICLE TO JERK VIOLENTLY WHEN THE RPMS REACHED A CERTAIN NUMBER. THE FAILURE OCCURRED OFTEN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- RICHFIELD, MN
BRAKE SYSTEM STOPPING POWER IS GREATLY REDUCED. THIS VEHICLE HAS ALREADY HAD THE BRAKE BOOSTER RECALL COMPLETED SEVERAL MONTHS AGO. THE PROBLEM HAS JUST OCCURRED YESTERDAY. VEHICLE WAS IN MOTION ON THE FREEWAY, THE LACK OF BRAKING POWER CAUSED ME TO SWERVE INTO TRAFFIC TO AVOID SLAMMING INTO A SCHOOL BUS I WAS BEHIND, AND NARROWLY AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- MADISON, GA
BACKING OUT OF GARAGE AND TH DRIVERS SIDE HEAD REST EJECTED. NO REAR IMPACT OR ANYTHING. IT HIT ME IN THE BACK OF THE HEAD AND SCARED ME TO DEATH. TOOK THE CAR BY THE DODGE DEALERSHIP AND THEY SAID IT WAS NOT UNDER WARRANTY AND THEY ZIP TIED IT TOGETHER.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- LAKE HUGHES, CA
THE VEHICLE WAS TRAVELING IN A STRAIGHT LINE ON SOUTHBOUND INTERSTATE 5, AND TRAVELING AT FREEWAY SPEEDS. THE FRONT PASSENGER SEAT HEAD REST UNEXPECTEDLY DEPLOYED- STRIKING THE PERSON SEATED IN THAT SEAT IN THE HEAD. THANKFULLY, IT WAS NOT THE DRIVER'S SIDE HEADREST AS THIS UNEXPECTED IMPACT TO THE HEAD MAY HAVE CAUSED A REACTION RESULTING IN LOSS OF CONTROL OF THE VEHICLE. WHEN CHECKING ONLINE, THERE APPEAR TO MULTIPLE OCCURRENCES OF THIS TYPE OF UNNECESSARY DEPLOYMENT OF THIS TYPE OF SAFETY DEVICE ON DODGE VEHICLES OF THIS ERA.
Source: NHTSA WEB SITE