2013 DODGE DURANGO Complaints

Fuel line disconnected from fuel rail, causing gasoline to flow onto engine while going 55 mph, stalling motor with resulting loss of power steering and power brakes.

Please see attached, and advise if you need additional information. As you will see, I've tried to contact someone on multiple occasions in regards to this issue. And as of yet, I have had NO response.

Passenger headrest airbag deployed while car was stationary in garage. My daughter was hit sharply by deployed airbag. Has not yet been inspected, but is available for inspection. No warning this would happen.

The SUV has consistent problems with the water pump , thermostat and radiator. They have been changed and replaced more than 3 times in a year. Also the brakes are acting funny

2013 dodge durango started stalling and loosing power but noticed my keys in the ignition every time it moves or if touched it will shut off the car and vice versa. it happens randomly often times when i take a turn it shuts off in a middle of a driving action and could result in a accident. I did some research and notice the WIN module that in my durango and other Dodge vehicles have this same issue . to fix this issue seems the whole win module needs replacing. seems like a defect that can cause a accident.

Vehicle goes into low gear and locks up the traction control on its own. Without turning the knob to 4WD. The knob is in AWD when this happens. Usually you can put in neutral and turn the knob back and forth then let the car roll forward a little bit and the low gear and traction control will turn off, then you have to wait a little bit then put it in drive and continue. That is not a fix, and the last time it happened, it would not come out of low gear and I had to have it towed to the dealership. A week later they looked at it and it was not showing any codes, so they cannot fix anything. 3 days after I pick up car it does it again. Possible TCM is what technicians think but because no codes show up they won't fix anything. When this happens at a stop light and you start to move forward and it freezes up it is very unsafe.

2012 Durango. While driving, Battery symbol appeared on dash. I immediately started to pull over , by the time i got to a safe area, there was smoke coming from under the hood. I opened it and saw smoke coming directly from the alternator. After the smoke dissipated, i tried to turn on the vehicle and it would not start. I towed the vehicle home, changed the alternator and the battery with new items from Autozone, and the vehicle still would not start. There were no codes popping up as well. Towed it to the dealership and it turned out that it fried the ECM. Why wouldnt there be a fuse or something to protect the computer from a surge off of the alternator. Well, the dealer changed out the computer and with intermittent issues afterwards, the car would not start all the time. thought the starter was going bad. Changed that and it was still having issues, not starting. took it back to the dealership. after the dealership replaced the starter (to verify that it wasnt the issue), it turns out the TIPM is partially burnt out. So the alternator broke both computers.

While driving on the highway last night, my husband smelled smoke and then his eyes began to burn. As he was about to pull over, a flame fell from the passenger sun visor! There was more smoke and fire as he pulled over. The car became engulfed in flames fairly quickly. Thankfully he was alone without other family members (or our dog) and he was able to get out safely. He had to stand on the side of the highway waiting for responders. It was towed and we are in the process of speaking with insurance and figuring out what to do next. Today we researched Dodge Durango car fire and came across the recall from 2014 which SPECIFICALLY said passenger sun visor fire hazard! Clearly that is exactly what happened. We have proof that we brought the vehicle to the dealership in 2014 to complete this recall. However it appears based on internet searches that this was still an issue even after recalls were performed. There were no warnings/messages prior to the failure.

The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was experiencing difficulty starting. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was repaired at the contact's expense; however the failure reoccurred approximately two months later. The contact contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 140,000.

My vehicle tends to overheat quite often. The water pump I've had to change five times within the past 5 years The radiator and patch change up three times and the thermostat I've had to change out three times. There's also the transmission shifting gears issue and get stuck on low and I can't move the vehicle.