2012 DODGE DURANGO Complaints

WITHOUT WARNING MY ALTERNATOR HAS FAILED ON MY DURANGO, I WENT TO START IT UP FOR WORK AND I GOT ABSOLUTELY NOTHING. I LOOKED UP RECALLS, BECAUSE IT FRIED MY BATTERY AS WELL, AND I SEE A RECALL ON SOME MODELS WITH THE 160 AMP ALTERNATOR, BUT NOT MINE BECAUSE IT IS 180 AMP. THIS MATTER NEEDS TO BE FURTHER INVESTIGATED, BECAUSE I HAVE HAD AN ALTERNATOR GO OUT BEFORE ON OTHER VEHICLES, BUT THERE ARE WARNING SIGNS, AND THERE WERE NONE WHICH WOULD LEAD ME TO BELIEVE THERE IS A FAULTY DEVICE OR HOOK UP. TH8S IS COSTING ME ALMOST $1000, WHICH AS A MILITARY SPOUSE WITH 2 CHILDREN AND A DEPLOYED HUSBAND WE DO NOT HAVE FOR SOME ERRONEOUS PART.

ALTERNATOR SHORT, SERIOUS SUDDEN LOSS OF ALL ELECTRICAL AND ENGINE CONTROL. SERIOUS SAFETY ISSUE THAT COULD HAVE POTENTIALLY CAUSED FATAL CRASH.

FAILED ALTERNATOR ALTERNATOR FAILED AND THE CAR STALLED AND WENT DEAD ON A ROAD. COULD NOT RESTART THE CAR AND WAS BLOCKING TRAFFIC. THIS IS VERY UNSAFE CONDITION.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BATTERY LIGHT SUDDENLY ILLUMINATED AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR HAD OVERHEATED AND CAUSING DAMAGE TO THE PCM AND BATTERY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

DRIVING LOCALLY AND ALL OF A SUDDEN A WHIZZING SOUND FROM UNDER HOOD. I PULLED OVER NOISE STOPPED. CONTINUED DRIVING ON 40MPH ROAD AND BATTERY LIGHT CAME ON, RPM INDICATOR ERRATIC. NOT TOO FAR FROM HOME AN ELECTRICAL FIRE SMELL COMING FROM UNDER HOOD. MADE IT HOME SAFELY. CALLED DODGE DEALERSHIP TO CHECK ABOUT RECALL, SPECIFICALLY THE 2015 ALTERNATOR RECALL TO SEE IF SOMEHOW MY VEHICLE WAS MISSED ON THAT RECALL. VIN WAS NOT INCLUDED SO TOOK TO MECHANIC. HE HAS HAD AN EXTREMELY TIME CONSUMING AND COSTLY FEW DAYS TRYING TO REPAIR. SEEMED JUST LIKE THE ALTERNATOR NEEDED REPLACING BUT THEN HE SAID BATTERY WAS DEAD. REPLACED WITH NEW BATTERY AND THAT WAS KILLED. HE CHARGED BATTERIES SEPARATELY AND THEY WERE FINE, SOON AS THEY WERE PUT INTO CAR THEY WERE QUICKLY DRAINED. HE SUSPECTED COMPUTER SYSTEM WAS SHOT. CALLED IN SPECIALIST TO CONFIRM. MEANWHILE I SEE THERE IS AN UPCOMING RECALL T36 FOR THIS EXACT SUDDEN ALTERNATOR FAILURE ISSUE (WHICH MINE SHOULD FALL UNDER) BUT NOTICES NOT GOING OUT UNTIL 8/24/17. ABSOLUTELY CRAZY!!! I'VE READ THE RECENT COMPLAINTS AND SOME PEOPLE WERE DRIVING WHEN THEIR WHOLE ELECTRICAL SYSTEM STOPPED WORKING AND CAR SHUT DOWN. I'M FORTUNATE ENOUGH THAT I WASN'T DRIVING WHILE MY COMPUTER SYSTEM FAILED AND ALSO LUCKY THAT I WAS CLOSE TO HOME WHEN SMELL STARTED, BECAUSE ACCORDING TO THE RECALL THESE ALTERNATORS CAN START FIRES. HOW CAN THEY ANNOUNCE THIS RECALL MID JULY BUT NOT NOTIFY AFFECTED CONSUMERS FOR 7 WEEKS? RIGHT NOW MY VIN IS STILL NOT LISTED UNDER ANY RECALL. IT MOST BETTER BE OR IT WILL BE HANDLED IN A LEGAL MANNER. SO FAR I HAVEN'T HAD MY PRIMARY VEHICLE FOR 3 DAYS, AND IS GOING TO BE AT LEAST 2-3 MORE. NOT TO MENTION THE THOUSANDS THAT I HAVE TO COME UP WITH FOR PARTS, HOURS WORTH OF LABOR, AND SPECIALIST TO REPROGRAM NEW COMPUTER.

DRIVING DOWN THE HIGHWAY BATTERY LIGHT CAME ON. REPLACED BATTERY. RESUMED TRIP, STARTED SMELLING SOMETHING BURNING. BLUETOOTH TURNED OFF, RADIO SHUT OFF, A/C SHUT OFF (ALL AS I'M TRYING TO GET OFF HIGHWAY), SMOKE BEGINS POURING OUT OF AIR VENTS, EVERYTHING SHUTS OFF. HAD TO GET VEHICLE TOWED. IT IS SITTING, AS I AM TRYING TO FIND OUT IF IT IS INCLUDED IN T36 RECALL.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, SEVERAL WARNING INDICATORS FLASHED AND A DINGING NOISE WAS HEARD. WHEN THE TRAFFIC LIGHT TURNED GREEN, THE CONTACT PROCEEDED TO DRIVE VERY SLOWLY. THE VEHICLE LOST ACCELERATION AND THE WARNING INDICATORS BEGAN FLASHING AGAIN. THE VEHICLE LOST STEERING ABILITY, AND THE RADIO AND AIR CONDITIONING SEIZED. THE CONTACT CALLED A TOW TRUCK AND THE VEHICLE WAS TOWED TO A GOODYEAR STORE IN HIGHLAND CITY, TEXAS WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED ON JULY 27, 2017 AND THE VEHICLE WAS TAKEN TO THE HUFFINES DODGE/CHRYSLER DEALER IN PLANO, TEXAS. THE DEALER DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE VEHICLE WAS TOWED TO THE GOODYEAR SHOP IN HIGHLAND TEXAS FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE INDICATED THAT THE SEAT BELTS WERE NOT BEING USED EVEN THOUGH ALL THE OCCUPANTS WERE WEARING THEIR SEAT BELTS. IN ADDITION, THE AIR CONDITIONER SUDDENLY FAILED AND BEGAN TO BLOW HOT AIR. THE CONTACT ATTEMPTED TO ROLL THE WINDOWS DOWN, BUT THEY FAILED TO MOVE. THERE WERE ALSO YELLOW WARNING INDICATORS ILLUMINATING, BUT THE CONTACT WAS UNSURE OF WHAT THEY WERE INDICATING. THE CONTACT PULLED THE VEHICLE OVER AND IT SUDDENLY POWERED OFF COMPLETELY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED HOME WHERE A CERTIFIED MECHANIC LOOKED AT THE VEHICLE AND DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

MICHELIN TIRES 265/60/R18 DRY ROT TIRE CHUNKING.THESE TIRES ARE THE ORIGINAL TIRES FROM THE PURCHASE OF THE 2012 DURANGO 35000 MILES WITH 65000 MILES WARRANTY MICHELIN REFUSES TO REPLACE THEM.WITHOUT ME PAYING 47 PERCENT OF THE COST.THE ISSUE IS THE TIRES ARE FAULTY I WILL BE PROVIDING PICTURES.I HAVE NEVER SEE THIS KIND OF ISSUE WITH ANY TIRE ON ANY OF MY OTHER CARS I HAVE OWNED MICHELIN NEED TO OWN UP TO THE FACT THE TIRES ARE FAULTY.I HAD THEM INSPECTED.THE REPORT WAS VERIFIED.THEY HAVE HAD SO MANY RECALLS ON OTHER BRANDS MINE ARE LATITUDE TOUR.I HOPE TO GET A RESOLUTION I CURRECNTLY HAVE THE SUV PARKED DUE INCIDENT THAT TOOK PLACE JULY 22 2017 DUE TO TIRE PRESSURE LOSS IMMEDITEYL WAS ABLE TO RETURN HOME AND JUST PARK IT.OTHERWISE IT WOULD HAVE A MAJOR ACCIDENT THANK YOU FOR ALLOWING ME TO SUBMIT THIS ISSUE AND LOOK FORWARD TO SOME KIND OF RESOLUTION.

SUDDENLY THE RED BATTERY LIGHT LIT UP. AS I WAS DRIVING HOME IT STATING GOING DEAD, WINDSHIEL WIPERS CAME ON, WOULD NOT ACELLRATE, DIED ON SIDE OF ROAD. JUMPED OFF, WENT A FEW FEET AND DIED AGAIN, REPLACED BATTERY STARTED DROVE GREAT AFTER A MIN IT STATRED ACTING UP, TOOK TO LOCAL DEALER, ALTERNATOR FRIED, FROM THE REPPORTS I AM HEARING THIS SHOULD BE A RECALL. TOM