2011 DODGE DURANGO Complaints

ALTERNATOR CAUGHT FIRE, STALLED ENGINE, AND DESTROYED THE COMPUTER CHIP, BUT MANUFACTURER SAID IT WAS NOT THERE FAULT.

WE WERE DRIVING DOWN THE HIGHWAY AND OUR BATTERY LIGHT TURNED ON I IMMEDIATELY EXITED AND SINCE THE DEALER I PURCHASED IT AT WAS JUST ABOUT A MILE AWAY I DROVE IT THERE AS SOON AS WE HIT THE CORNER ABOUT A BLOCK FROM THE DEALER MY DASH STARTED FLASHING MY SEAT BELT WARNING LIGHTS STARTED FLASHING RADIO DISPLAY WENT OUT PARK ASSIST WENT OUT WINDSHIELD WIPERS CAME ON AC STARTED BLOWING HOT AIR THE DEALER SAID IT WAS MY ALTERNATOR AND BATTERY PAID 1500 TO GET IT FIXED DROVE IT HOME AND 2 HOURS LATER WENT TO RUN SOME ERRANDS AND HAD THE SAME EXACT PROBLEMS HAPPENED EXCEPT THIS TIME IT COMPLETELY SHUT DOWN POWER STEERING GOOD THING I WASN'T ON A BUSY STREET OR IT COULD OF BEEN PRETTY BAD HAD TO GET MY CAR TOWED HOME SINCE DEALER WAS CLOSED NOW MONDAY MORNING SERVICE DEPARTMENT SENT A TOW TRUCK FOR MY VEHICLE LET'S SEE HOW MUCH THIS COSTS ME NOW

MY 2011 DODGE DURANGO, 3.6L/V6 WITH 180AMP ALTERNATOR - ALTERNATOR RAPIDLY FAILED WHILE DRIVING ("IN MOTION"), CAUSING COMPLETE SHUT DOWN OF THE VEHICLE AND DISABLING BOTH THE BATTERY AND THE CONTROL MODULE REQUIRING THEM BOTH TO BE REPLACED. THIS COMPLETE SHUT DOWN CAUSED THE ABS AND STEERING TO LOCK UP AND ALL MY ELECTRICAL INCLUDING MY FLASHERS TO NOT WORK. THIS IS A MAJOR SAFETY CONCERN AND IS IDENTICAL TO THE P60 RECALL OF THIS SAME VEHICLE BUILT WITH THE 160AMP ALTERNATOR WHICH IS VIRTUALLY THE SAME AS MY VEHICLE. I WAS NEVER INFORMED OF THE P60 RECALL AND BELIEVE THAT MY VEHICLE AND ALL OTHERS LIKE IT SHOULD NOT BE EXCLUDED FROM THIS RECALL! FORTUNATELY I WAS NOT DRIVING IN A LOCATION WITH HIGH SPEEDS OR HEAVY TRAFFIC AT THAT MOMENT BUT HAD IT FAILED ONLY MINUTES LATER SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THIS DESIGN FLAW. CLEARLY THIS IS A MAJOR SAFETY ISSUE AND JUST BECAUSE THE ALTERNATORS ARE SLIGHTLY DIFFERENT AMP THEN THAT OF THE CURRENT RECALL THOSE VEHICLES SHOULD NOT BE EXCLUDED FROM THE RECALL. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS FROM OTHER OWNERS WITH THE 180AMP ALTERNATOR. PLEASE CONTACT ME IF THERE ARE ANY QUESTIONS REGARDING THIS INFORMATION, INCLUDING ANY FURTHER DETAILS REGARDING MY RECEIPTS FOR REPAIRS. *TR

WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF ELECTRICAL POWER. I HAD THE CAR TOWED TO A DODGE DEALERSHIP WHERE AFTER MORE THAN A WEEK I WAS TOLD THAT MY ALTERNATOR FAILED AND COULD NOT HOLD A CHARGE, WHICH CAUSED MY BATTERY AND OTHER COMPONENTS TO FAIL. I DISCOVERED THAT THERE WAS A 2011 DODGE DURANGO RECALL (# P60 / NHTSA 14V-634) DEALING WITH A SUDDEN LOSS OF POWER TO THE ALTERNATOR. ALTHOUGH, THIS RECALL SEEMS TO MATCH MY VEHICLE DESCRIPTION AND PROBLEM, I WAS TOLD BY THE CHRYSLER COMPANY AND THE DEALERSHIP THAT MY VIN NUMBER DOES NOT MATCH THE RECALL LIST AND THERE MUST BE NO RELATION. IT SEEMS TO ME THAT MY CAR'S PROBLEMS MATCHED THE RECALL EXACTLY AND BASED ON THAT RECALL I SHOULD BE REIMBURSED THE $2,000 SPENT ON REPAIRS. *TR

SAFETY ISSUE ON MY 2011 DODGE DURANGO. WHILE DRIVING HOME AFTER WORK LATE ONE NIGHT, THE DURANGO STARTED ACTING UP LIKE IT WAS POSSESSED. THE LIGHTS WOULD GO ON AND OFF, THE WIPERS WENT ON AND WOULDN'T SHUT OFF, SEATS WENT BACK AND FORTH WHILE DRIVING!, RADIO, HEAT, AC. I WAS IN TRAFFIC AND FINALLY MANAGED TO MOVE OVER TO A SECURE LOCATION OUT OF HARMS WAY NO SOONER DID I PULL OFF THE SIDE OF THE ROAD THEN THE DODGE COMPLETELY DIED. I HAD TO COAST DOWN A HILL. TRIED TO TURN IT OVER AND NOTHING. NO LIGHTS NO RADIO NO NOTHING. IT WAS DEAD. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE DEALER CLAIMED IT WAS THE BATTERY, INSTALLED A NEW ONE AND SENT ME ON MY WAY. FAST FORWARD TO LESS THAN 2 WEEKS LATER- SAME PROBLEM. DRIVING TO DROP OFF MY 5 YEAR OLD AND IT STARTS ACTING UP AGAIN COMPLETELY POSSESSED. HOW IS THIS SAFE? I MADE IT TO WORK WITH IT GOING CRAZY. AT LUNCH, I WENT TO START IT AND CHECK IT OUT. DEAD. BRAND NEW BATTERY DEAD. 400 BUCKS DOWN THE DRAIN- WHEN THAT WASN'T THE PROBLEM. NOT TO MENTION THE 200 BUCKS TO TOW. I BROUGHT IT TO A LITTLE SHOP AROUND THE CORNER AND THEY COULDN'T FIND THE PROBLEM AND TOWED IT BACK TO THE DEALER. AND THERE IT SITS. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT OVER THERE. IT IS REALLY PATHETIC. SO NOW ADD'L TOW CHARGES-$200, NO VEHICLE TO GET BACK AND FORTH TO WORK AND CHILD'S STROKE THERAPISTS, AND HAD TO BREAK DOWN AND PAY FOR A RENTAL. WHAT A JOKE THANKS DODGE. THEY ARE WELL AWARE OF THE TIPM ISSUES AND REFUSE TO RECALL ANY OF THEIR VEHICLES. THIS IS A HUGE HUGE SAFETY ISSUE. EVERYTHING JUST DIES.. THE ENGINE THE BRAKES DON'T WORK NOTHING. *TR

THERE IS A KNOWN RECALL FOR THE 2011 DODGE DURANGO WITH THE 160 AMP ALTERNATOR. WE HAVE A 180 AMP ALTERNATOR AND EXPERIENCED THE EXACT SAME PROBLEMS AS THE RECALLED 160 AMP. OUR VEHICLE CAUGHT FIRE AFTER A SHORT DRIVE. CHRYSLER REFUSES TO INCLUDE THE 180 AMP ALTERNATOR INTO THE EXISTING RECALL. A SHORT INTERNET SEARCH WILL REVEAL COUNTLESS OTHER VICTIMS.

UPON STARTING MY 2011 DODGE DURANGO I NOTICED A WHINING NOISE COMING FROM MY ENGINE. DROVE AROUND THE PARKING LOT FOR ANOTHER FOR A MINUTE TO SEE IF THE NOISE WOULD STOP, I PARKED THE CAR TURNED IT OFF AND STARTED IT AGAIN THE NOISE WAS STILL THERE. I DROVE THE CAR TOWARDS MY HOME, THE NOISE STOPPED ABOUT 5 MINUTES LATER THE BATTERY LIGHT CAME ON. I TOOK THE CAR TO THE NEAREST AUTO STORE FOR THEM TO TEST THE BATTERY. UPON OPENING THE HOOD OF MY CAR SMOKE CAME POURING OUT WITH AN AWFUL BURNING SMELL. I WAS ADVISED THAT I WAS NOT TO DRIVE MY CAR THAT IT WAS CAUSE MORE DAMAGE DUE TO THE ALTERNATOR BEING VERY HOT TO THE TOUCH AND SMOKING. MY VEHICLE WAS FIXED, THE PROBLEM WAS THE ALTERNATOR, MY VEHICLE HAS 72,000 MILES. THIS IS THE 4TH MAJOR ISSUE WITH MY VEHICLE.

WHILE DRIVING ON THE NJ TURNPIKE APROX 75MPH 10/25/2016 THE BATTERY LIGHT CAME ON. SUV BEGIN TO LOSE POWER AND TACHOMETER WAS REVVING HIGH. MADE IT TO MY LOCAL TIRE SHOP UPON PULLING THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE ALTERNATOR BLEW UP AND A SMALL FIRE STARTED. UPON REPLACING THE ALTERNATOR THE SUV STILL WILL NOT START. *TR

I WAS AT THE MALL PULLED INTO PARKING LOT SMELLED A BURNING SMELL SO I TURNED OFF ENGINE AND OPENED HOOD SMOKE STARTED COMING OUT NO FIRE THOUGH TRIED TO START VEHICLE AGAIN CAR COMPLETELY DEAD. SO HAD CAR TOWED OF COURSE WAS IN PARKING STRUCTURE AND STRUCTURE WAS SO SMALL NO TOW TRUCK COULD FIT INSIDE SO HAD TO CALL A MOBILE MECHANIC TO COME OUT AND HE BYPASSED SOMETHING TO GET CAR STARTED DROVE CAR TO OUTSIDE PARKING LOT SO CAR COULD BE TOWED. MECHANIC SAID ALTERNATOR AND BATTERY FRIED. SO REPLACED THEM. COME TO FIND OUT THAT PCM WAS ALSO FRIED SO NEED NEW BRAIN FOR CAR! LOOKED ON WEBSITE DODGE/CRYSELER HAVE RECALL ON ALTERNATOR....YOU GUESSED IT NOT ON MY VEHICLE THOUGH!! THERE IS A RECALL ON 2011 DODGE DURANGO ALTERNATORS BUT NOT ON MINE YET MY ALTERNATOR GOES OUT FOR NO APPARENT REASON!! RIDICULOUS

PULLED INTO A SHOPPING MALL HAD A WEIRD BURNING SMELL SHUT OFF CAR LIFTED HOOD A LOT OF SMOKE COMING OUT OF ENGINE COMPARTMENT CAR COMPLETELY DEAD HAD IT TOWED TO SHOP THEY INFORM ME THAT ALTERNATOR, BATTERY DEAD. AFTER FIXING THEY FIND OUT ECM IS FRIED! NOW COME TO FIND OUT THERE'S A RECALL ON THE ALTERNATOR! I WAS JUST AT DEALER FIXING THE FUEL THING THAT WAS RECALLED CAUSE CAR DIED THEN TOO HAD TO HAVE IT TOWED! WHY DIDN'T DEALER FIX ALTERNATOR THING TOO WHEN I WAS THERE NOW I HAVE TO PAY $1500 TO FIX??