2012 DODGE DURANGO Complaints

DRIVING 50MPH WITH MY FAMILY WHEN THE VEHICLE COMPLETELY SHUT DOWN AND I LOST CONTROL OF THE VEHICLE. LUCKILY WE WERE ABLE TO STOP ON THE SIDE OF THE ROAD.

AS VEHICLE WAS BEING PARKED IN DRIVE WAY CHECK ENGINE LIGHT CAME ON. AS DRIVER WALKED PAST VEHICLE ON THE WAY IN HOUSE HE SMELLED SOMETHING SO POPPED HOOD AND NOTICED SMOKE COMING FROM WHAT APPEARS TO BE ALTERNATOR AND NOTICED BURN MARKS. POWER SEEMED TO BE GONE AS REMOTE WOULD NOT WORK TO LOCK DOORS. ROADSIDE ASSISTANCE CAME AND WHEN HE CONNECTED A LITTLE BATTERY PACK TYPE THING TO BATTERY TO TRY AND CHARGE THERE WERE SPARKS. WHEN HE ATTACHED JUMPER CABLES, THEY GOT FRIED TO THE POINT THE HANDLE WAS SEPARATED FROM THE CABLE AND JUST SHORT OF CATCHING FIRE BUT THE OTHER CAR WAS TURNED OFF TO AVOID THE FIRE. TRUCK WAS TOWED TO SHOP. THEY SAID THEY COULD NOT GET CAR TO EVEN JUMP OR START USING BATTERY PACK AND WHEN THEY REPLACED THE BATTERY ALL TOGETHER WHATEVER THE ISSUE IS FRIED THAT BATTERY. AGAIN WAS ABLE TO SMELL SOMETHING. WAS ADVISED IT APPEARS TO BE ASSOCIATED WITH THE WIRING. ON 5/10 CAR WAS TAKEN TO DODGE DEALER FOR CHECK ENGINE LIGHT AND WAS TOLD FUEL PUMP WAS ISSUE SINCE RELAY HAD BEEN PREVIOUSLY REPLACED AS PART OF RECALL BUT WHEN THEY TOOK RELAY OFF THEY FOUND BURN MARKS ON IT AS WELL AND REPLACED IT.

WHILE DRIVING, THE ALTERNATOR FAILED CAUSING A NEAR CRASH WITH MYSELF, MY DAUGHTER, AND TWO GRANDDAUGHTERS IN THE VEHICLE. I NEVER RECEIVED A RECALL NOTICE FOR THIS ISSUE, BUT HAVE NEVER HEARD OF AN FAILED ALTERNATOR ACTUALLY SHUTTING DOWN A CAR WHILE DRIVING! WITH A LITTLE RESEARCH I FOUND THAT THERE IS, IN FACT, A RECALL FOR THIS EXACT ISSUE, ON THIS YEAR VEHICLE, AND YET SOMEHOW MY VIN IS NOT INCLUDED IN THE RECALL?? IT'S A $1700 REPAIR. . BESIDES THE EXPENSE, IT'S A HUGE SAFETY ISSUE. MY ALTERNATOR FAILED, EXACTLY AS WARNED IN THE RECALL -- THE REPAIR SHOULD NOT BE AT MY EXPENSE. THIS IS NOT OK!

AS I TURNED RIGHT, THE VEHICLE ONCE AGAIN STALLED. THE ENGINE TURNED OFF, BUT ALL THE ELECTRICAL SYSTEMS CONTINUED TO WORK. I PLACED MY FOOT ON THE GAS TO DEMONSTRATE THAT IT WOULD NOT MOVE WHILE THE VEHICLE WAS STILL IN DRIVE. THEN I DID THE SAME WITH THE BREAK TO DEMONSTRATE THAT IT WOULDN'T RESPOND. I PUT THE VEHICLE IN PARK WITH MY FOOT ON THE BRAKE AND THE VEHICLE RESTARTED. MY CHILDREN WERE IN THE VEHICLE AND MY OLDEST SON RECORDED UNTIL WE REACHED THE INTENDED STOPPING POINT. THE MILEAGE ON THE VEHICLE WAS 94,624. THE VEHICLE HAD A TRIGGER BOX / FLIGHT RECORDER, BUT IT QUIT FUNCTIONING THE PREVIOUS WEEK WHEN THE CAR ALSO STOPPED LAST WEEK.

OUR DODGE DURANGO STALLED AS I WAS TURNING LEFT. WHEN I WENT TO PUSH THE TRIGGER BOX, IT DID NOT WORK AND WILL NOT COME BACK ON. I RESTARTED THE CAR AND WAITED, BUT THE TRIGGER BOX NO LONGER WORKS. THIS IS OF COURSE STRANGE BECAUSE ONCE AGAIN, NOTHING CAN BE RECORDED. THE KEY FOB BATTERY IS BRAND NEW AND THE PUSH BUTTON WAS IN USE. I HAVE A VIDEO FOR DOCUMENTATION. THE MILEAGE IS 94,017. WE HAVE RECORDED VIA TRIGGER BOX DAILY JERKS WITH THE DURANGO AND NOW THE MAJOR ISSUE WE NEEDED DOCUMENTATION OF CAN'T BE CAPTURED BECAUSE THE DEVICE NO LONGER OPERATES.

I CAME TO A STOP AT A STOP LIGHT TO TURN RIGHT AND THE VEHICLE STALLED. I DIDN'T HAVE TIME TO RECORD IT BECAUSE THERE WERE CARS COMING DOWN THE EXIT BEHIND ME. I IMMEDIATELY KEPT MY FOOT ON THE BRAKE AND PLACED THE VEHICLE IN PARK AND RESTARTED IT. THE MILEAGE IS AT 93,322. THE FLIGHT RECORDER THE DEALERSHIP PLACED ON THE VEHICLE DIDN'T WORK SO THERE WAS NOTHING TO CAPTURE.

WE HAD A RECALL FIXED ON THE FUEL PUMP RELAY AND SINCE THEN THE VEHICLE STALLS WHILE DRIVING.DIDN'T DO THAT BEFORE THE WORK

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE EXITING THE HIGHWAY, THE VEHICLE LOST POWER AND VARIOUS WARNING INDICATORS FLICKERED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REPLACED THE BATTERY AND DROVE THE VEHICLE TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE CONTACT NOTIFIED THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

CAR COMPLETE SHUTDOWN WITHOUT WARNING. SMOKE WAS COMING OUT. ALTERNATOR IS NOT WORKING AND DRAIN BATTERY LIFE

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER AND PCM BOX FAILED. AN UNKNOWN WIRE RELATED TO THE PCM BOX BURNED AND THE STARTER AND PCM BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,377.