2013 DODGE DURANGO Complaints

WHILE DRIVING IT WILL RANDOMLY SHUT OFF. DURING INITIAL STARTUP IT SOUNDS AS THOUGH IT'S OUT OF GAS AND WILL NOT START; SOMETIMES TAKING UP TO 9 OR 10 ATTEMPTS FOR IT TO CRANK

VEHICLE WAS PARKED. MALE DRIVER EXITED VEHICLE AND LEANED BACK INTO DRIVER'S SEAT TO RETRIEVE BELONGINGS FROM BEHIND PASSENGERS SEAT. UPON DOING SO HE PLACED HIS HAND ON THE HEADREST OF THE DRIVER'S SEAT. IT WAS AT THIS TIME THAT THE ACTIVE HEAD RESTRAINT SYSTEM ACTIVATED ON THE DRIVER SEAT. UPON EXAMINATION BY MECHANIC IT WAS DETERMINED THAT PLASTIC HINGES HAD BROKEN IN THE HEADREST. VEHICLE PURCHASED NEW 8/2013, 150K MILES. REPLACEMENT HEADREST: $650 PLUS LABOR.

MY VEHICLE SHUT OFF FOR THE FIRST TIME AS I WAS DRIVING AT ABOUT 25 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I WAS ABLE TO PUT THE VEHICLE ON P AND THEN START IT WITH NO PROBLEM. NO ENGINE LIGHT APPEARED AT ANY MOMENT. THE SAME THING HAPPENED A SECOND TIME AS I WAS GOING APPROXIMATELY 35 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. SAME THING - I WAS ABLE TO START THE VEHICLE WITH NO PROBLEM, NO ENGINE LIGHT TURNING ON. MY VEHICLE SHUT OFF AGAIN FOR THE THIRD TIME AS I WAS MAKING A LEFT AT AN INTERSECTION WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I PUT THE VEHICLE IN P AND STARTED IT WITH NO PROBLEM, AND NO ENGINE LIGHT TURNING ON.

AS ME AND MY MOTHER WAS SITTING IN BURGER KING DRIVE THRU THE PASSENGER FRONT SEAT HEADREST SUDDENLY DISENGAGED AND HIT MY MOTHER IN BACK OF THE HEAD.

THE TIPM HAS CAUSED MY VEHICLE TO STALL. MY WINDOW WIPERS COME ON AUTOMATICALLY AND THE FUEL GAUGE HAS GONE DOWN TO NO FUEL EVEN WHEN THERE IS FUEL IN THERE. ALL THE DASH LIGHTS COME ON IN THE VEHICLE WHILE IN MOTION. HORN IS HONKING AS WELL AS ALARM ALL WHILE DRIVING. HAZARDS LIGHTS AS WELL.

TO WHOM THIS MAY CONCERN: THE AXLE SHAFT NUT IS NOTORIOUS FOR RUSTING BADLY ON THESE VEHICLES. WATER GETS TRAPPED BEHIND THE CENTER CAP ON THE WHEEL AND MOISTURE CAUSES THE SHAFT ENDS AND NUTS TO CORRODE AT AN ACCELERATED RATE. MINE ARE ALMOST COMPLETELY UNRECOGNIZABLE AS NUTS AT THIS POINT, AND SHOULD I HAVE TO REMOVE THE NUTS TO SERVICE ANYTHING (EMERGENCY BRAKE COMPONENTS FOR EXAMPLE) I WILL END UP HAVING TO YANK OUT AND COMPLETELY REPLACE MY CV SHAFTS. THIS IS A WELL DOCUMENTED DESIGN FLAW THAT MAY ALSO BE THE RESULT OF INFERIOR METALS USED TO MANUFACTURE THE AXLE SHAFTS (FCA WILL NEVER ADMIT THAT). IF MY AXLES WERE TO FAIL AT A HIGH SPEED OF RATE, DUE TO INFERIOR METALS USED BY THE FCA, I WOULD THINK THAT WOULD BE A DESIGN ISSUE THAT SHOULD BE COVERED BY THE MANUFACTURER. GOOGLE "DURANGO AXLE SHAFT NUT RUST" OR "WK2 AXLE SHAFT NUT RUST" AND SEE FOR YOURSELF. THE PHOTOS ARE HORRIFYING. I FIND THIS TO BE VERY DISTURBING, AND LIFE THREATENING. THIS PROBLEM WAS FIXED STARTING WITH 2014 VEHICLES, AND MINE IS A 2013. I WOULD LIKE TO HAVE THIS PROBLEM RESOLVED, AS IT WOULD BE MUCH EASIER FOR YOU ALL TO FIX THIS RATHER THAN FIX A LAWSUIT IF I HAVE A VEHICLE FAILURE. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FOR MONTHS NOW, I HAVE HAD TO COMPLAIN TO MY DODGE DEALER WHERE I PURCHASED MY 2013 DODGE DURANGO AND GET IT SERVICED ABOUT HOW IT SUDDENLY STALLS WHILE DRIVING. I HAVE ASSOCIATED IT WITH HITTING A BUMP SUCH AS A POTHOLE OR GOING OVER RAILROAD TRACKS AND IT WILL DIE OUT AND I HAVE TO PUT IT IN PARK. IT WILL THEN START RIGHT BACK UP. IT HAS HAPPENED ON CITY STREETS AS WELL AS HIGHWAYS. NO CODES ARE SHOWING UP AND BATTERY AND ALTERNATOR CHECK OUT FINE. CABLES ALL HAVE A GOOD CONNECTION AND FUSES ARE SAID TO BE GOOD. I GET TOLD "HAVE TO WAIT UNTIL IT GETS WORSE" OR "YOU'LL HAVE TO LEAVE IT WITH US SO WE CAN DRIVE IT AND WAIT FOR IT TO DO IT" BUT THIS IS MY ONLY VEHICLE AND IT MAY DO IT NUMEROUS TIMES ONE DAY AND WILL NEVER DO IT AGAIN OVER THE NEXT MONTH. IT'S RANDOM. I HAVE NOTICED THERE WAS AN ALTERNATOR RECALL ON 2011-14 YR MAKES OF THE DURANGOS BUT MY VIN SHOWS MINE IS CLEAR AND THE FUEL PUMP RELAY RECALL HAS BEEN FIXED. SOMETHING IS DEFINITELY NOT RIGHT.

I HAD AN ELECTRICAL FIRE IN THE HEADLINER BEHIND THE PASSENGER SUN VISOR TODAY 7/18/18. MY VEHICLE WAS REPAIRED PRIOR IN 2014 RELATED TO THE RECALL CONCERNING THIS WIRING. SHORTLY AFTER STARTING THE VEHICLE AND DRIVING, SMOKE STARTED ROLLING OUT FROM BEHIND THE HEADLINER. I PULLED INTO AN AUTO SHOP AND THEY LOCATED THE SOURCE OF THE FIRE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ANTI-WHIPLASH CUSHION DETACHED FROM THE HEADREST ON THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 80 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE EMERGENCY SHOULDER LANE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO FURTHER FAILURES. THE CONTACT RESEARCHED THE FAILURE AND CALLED AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FAILURE WAS DUE TO THE FUEL CONTROL RELAY. THE DEALER (BRUBAKER CHRYSLER JEEP, 1020 LITITZ AVE, LANCASTER, PA 17602, (717) 299-6541) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND RECOMMENDED A TEMPORARY REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.