2012 DODGE DURANGO Complaints

View complaints related to 2012 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2012 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE DURANGO
    - HOUSTON, TX

    I WAS TAKING MY CHILDREN TO SCHOOL. WE WERE IN MORNING TRAFFIC ON A MAJOR HIGHWAY GOING NORTH. WE WERE IN THE SECOND FARTHEST LEFT LANE. I WAS DRIVING ABOUT 65 MPH WHEN THE CAR SUDDENLY BEGAN TO SLOW DOWN ON ITS OWN. THE STEERING WHEEL LOCKED UP. THIS TIME WE WERE IN A BULK OF TRAFFIC AND AN 18 WHEELER WAS BEHIND US. I TURNED ON OUR EMERGENCY LIGHTS, LOOKED TO THE LEFT AND HAD TO STICK MY LEFT ARM OUT THE WINDOW TO SIGNAL TO THE OTHER CARS BEHIND US TO LET US OVER TO THE LEFT SHOULDER. I WAS ABLE TO GUIDE THE VEHICLE TO THE LEFT SHOULDER. THE RADIO WAS STILL PLAYING. I TURNED THE CAR OFF, SAT FOR A MOMENT TO CALM DOWN AND CALLED MY HUSBAND. I THEN RESTARTED THE CAR AND CONTINUED TAKING MY CHILDREN TO SCHOOL. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - HOUSTON, TX

    I WAS TAKING MY CHILDREN TO SCHOOL. I HAD JUST EXITED THE FREEWAY AND SLOWED DOWN TO ABOUT 25 MPH. AS I SLOWED DOWN THE STEERING WHEEL LOCKED UP. THERE WAS NO WHERE TO VEER OFF IN THIS SITUATION BECAUSE WE WERE IN THE FARTHEST LEFT LANE THAT HAD TO TURN BENEATH THE UNDERPASS. BECAUSE WE WERE AT A STOP LIGHT, I WAS ABLE TO TURN THE EMERGENCY LIGHTS ON, TURN THE VEHICLE OFF AND TURN IT BACK ON. THE CAR SHOOK A LITTLE AND WE CONTINUED TO SCHOOL.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - HOUSTON, TX

    MY SON AND I WERE DRIVING TO A FRIEND'S HOME. WE STOPPED AT A RED LIGHT AND THE AIR IN THE CAR BECAME WARM. WHEN I TRIED TO PUSH THE GAS PEDAL, NOTHING HAPPENED. THE STEERING WHEEL ALSO LOCKED UP. WE TURNED ON THE EMERGENCY LIGHTS AND RESTARTED THE CAR. THE CAR CONTINUED NORMALLY. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - HOUSTON, TX

    WE WERE DRIVING ABOUT 65 MPH AN WERE APPROACHING A MAJOR HIGHWAY INTERSECTION. THE AIR IN THE CAR BEGAN TO GET WARM AND THE STEERING WHEEL LOCKED UP. WE WERE BLESSED TO BE NEAR A SHOULDER WHERE WE COULD PULL OVER. I TURNED ON THE EMERGENCY LIGHTS AND WE PULLED OVER TO THE RIGHT SIDE OF THE FREEWAY. WE TURNED THE VEHICLE OFF, WAITED A MOMENT AND THEN TURNED IT BACK ON. THE ENGINE SHOOK WHEN THE VEHICLE RESTARTED. WE WERE ABLE TO DRIVE HOME WITHOUT ANY ADDITIONAL STOPPING. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - HOUSTON, TX

    I WAS TAKING MY SON TO TUTORIALS. I TURNED RIGHT AND THE STEERING WHEEL LOCKED UP. TO KEEP FROM HAVING AN ACCIDENT, I HAD TO SLOWLY VEER TO THE LEFT UPON THE MEDIAN. I TURNED ON THE EMERGENCY LIGHTS. THE RADIO WAS STILL PLAYING, BUT THE CAR HAD SIMPLY STOPPED MOVING. I PRESSED THE ENGINE BUTTON TO TURN THE VEHICLE OFF. THEN I PRESSED IT AGAIN TO RESTART IT. IT STARTED WITH NO PROBLEMS AND I CONTINUED TO TAKE MY SON TO TUTORIALS. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - FLORENCE, KY

    2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ALTERNATOR SHORTED OUT AND CAUSED THE ENTIRE ELECTRICAL SYSTEM TO FAIL. CONSUMER VIN# NOT LISTED FOR ALTERNATOR RECALL NOTICE INFORMATION. *SMD THE CONSUMER REFERENCED RECALL # 14V630000. HOWEVER, HE WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB

    Source: CONSUMER LETTER
  • 2012 DODGE DURANGO
    - CAPE CORAL, FL

    MY 2012 DODGE DURANGO WAS PART OF THE NHTSA CAMPAIGN NUMBER 15V115000. THE VEHICLE WAS BROUGHT IN FOR THE REPLACEMENT PART IN SEPTEMBER OF 2015. THE REPAIR TEMPORARILY FIXED THE ISSUE. OVER THE LAST 4 MONTHS THE VEHICLE HAS HAD MANY ISSUES WITH STARTING AND/OR STAYING ON AND HAS BEEN TOWED TO A REPAIR SHOP WHEN IT WOULD NO LONGER START. THERE WAS A LOOSE WIRE FOUND FOR THE EXTERNAL REPLACEMENT PART INSTALLED AS THE RECALL. THE VEHICLE THEN RAN NORMALLY FOR A WEEK BEFORE IT STARTED TO SHOW ISSUES WITH STARTING AND STAYING ENGAGED. THE PROBLEM QUICKLY ESCALATED WITH THE VEHICLE STALLING OUT ALMOST DAILY UPON BEING STARTED AND SOMETIMES THE ISSUE COULD ONLY BE RESOLVED BY THE EXTERNAL FUEL KIT RELAY MODULE BEING TAPPED. TODAY, 11/02/16 THE VEHICLE STALLED WHILE DRIVING DOWN THE ROAD, LUCKILY IT WAS IN A SCHOOL ZONE WITH LITTLE TRAFFIC SO ANY POSSIBLY ACCIDENTS WERE AVOIDED. AN HOUR LATER THE VEHICLE STARTED ACTING AS IF LOSING FUEL PRESSURE WHILE TURNING AND THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR TO STABILIZE THE VEHICLE. THE LOCAL DODGE/CHRYSLER DEALERSHIP HAS BEEN CONTACTED SEVERAL TIMES WHILE THIS ISSUE HAS PERSISTED AND WE WERE ADVISED THAT THEY HAD FULFILLED THEIR DUTIES UNDER THE RECALL AND WE COULD BRING THE CAR IN WHEN THERE WAS AN OPENING BUT THEY WERE NOT SURE WHAT THEY COULD DO UNLESS THE ISSUE HAPPENED WHILE THE VEHICLE WAS THERE. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - NAMPA, ID

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO STALL AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - ORLANDO, FL

    MY ALTERNATOR SUDDENLY FAILED CAUSING ALL SYSTEMS IN THE VEHICLE TO FAIL. MY ABS LIGHT CAME ON BATTERY LIGHT CAME ON RADIO POWERED OFF HEAT CAME ON AND IT SMELLED LIKE SMOKE THE WINDSHIELD WIPERS CAME ON WHEN I WAS AT A LIGHT THEN I TURNED AT LIGHT AND HAD NO CONTROL OVER THE VEHICLE PULLED OVER AND TURNED THE VEHICLE OFF SINCE I SMELLED SMOKE. THEN NO SYSTEMS IN THE VEHICLE WORKED HAD TO USE SHIFT OVERRIDE TO TOW THE VEHICLE. THERE IS A P60 RECALL ON THE 160 AMP ALTERNATOR WHICH ISN'T THE ALTERNATOR IN MY CAR BUT SAME YEAR MAKE AND MODEL AS MY CAR WAS RECALLED. THE SAME SYMPTOMS AS THAT RECALL HAPPENED TO MY VEHICLE. I BELIEVE THAT THE RECALL SHOULD BE APPLIED TO THE SAME AMP ALTERNATOR THAT IS IN MY CAR AS WELL.

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - N. HUNTINGDON, PA

    CAR WOULDN'T START FROM BEING PARKED, SMELLED BURNING UNDER HOOD. WAS ABLE TO TAKE A BATTERY JUMP, BUT COULD ONLY GO HALF MILE BEFORE STALLING WITHOUT WARNING. HAD ALTERNATOR TESTED BAD. REPLACED IT TWICE& STILL HAVING PROBLEMS ALL TESTING BAD. HAD NO WARNING EXCEPT BATTERY ICON FLASHED ON BRIEFLY & THEN WENT OFF PRIOR TO INCIDENT. *TR

    Source: NHTSA WEB SITE