2013 DODGE DURANGO Complaints
View complaints related to 2013 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 620 complaints submitted for the 2013 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 DODGE DURANGO- FRANKFORT, OH
UPON DRIVING THE VEHICLE OVER A SMALL BRIDGE, INCLUDING ON AND DECLINING OFF, THEN OVER ANOTHER HILL THE VEHICLE STALLED AND LOST POWER. WE WERE ABLE TO COAST THE VEHICLE TO A STOP. I POPPED THE HOOD AND IT HAD AN ELECTRICAL BURNING SMELL BUT COULDN'T LOCATE THE SOURCE. I WAS ABLE TO RESTART THE VEHICLE AND PROCEEDED TO OUR DESTINATION. UPON RETURNING HOME THE VEHICLE SEEMED TO HAVE LESS POWER. AGAIN I CHECKED UNDER THE HOOD AND HAD THE SAME SMELL. I CHECKED ON THIS WEBSITE FOR A RECALL AND IT SAID THERE WERE NONE FOR THIS VIN NUMBER. I CHECKED THE MODEL YEAR AND THERE HAS BEEN SEVERAL WITH STALLING/ELECTRICAL ISSUES. THE RECALL NUMBERS ARE AS FOLLOWS: 17V435000, 15V115000,14V634000. WE HAVE HAD THIS VEHICLE IN BEFORE FOR RECALLS, UNSURE IF THESE WERE PART OF THOSE RECALLS. WE WILL BE CONTACTING THE DEALERSHIP TOMORROW. YOUR FORM WONT LET ME SELECT THE ENGINE AND POWERTRAIN AS PARTS AFFECTED. *TR
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- HANSON, MA
TAKATA RECALL FROM TIME TO TIME WHEN STARTING THE 2013 DODGE DARANGO V 8 HEMI IT WOULD JUST CONTINUOUSLY TURN OVER LIKE IT WAS NOT GETTING FUEL IT WOULD NOT HAPPEN ALL THE TIME BUT MAKES IT UNRELIABLE WHEN ITS YOUR WIFE AND KIDS USING THE CAR AND WHAT MAKES IT A SAFETY ISSUE IN MY OPINION IS THAT THE CAR HAS ALSO STALLED FROM TIME TO TIME THE CAR HAS BEEN TO THE DEALER 2 TIMES NOW WE HAVE A EXTENDED WARRANTY BUT THEY SAID THEY CAN NOT REPEAT THE PROBLEM VERY FRUSTRATING
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- ALBUQUERQUE, NM
WHEN I USE THE KEY LESS REMOTE TO START THE CAR FROM OUTSIDE MY CAR IT IDEALS FOR ABOUT 30 SECONDS OR LESS THEN TURNS OFF. I TRY IT AGAIN THE HORN BEEPS ONCE THEN DOESN'T START. THE RADIO SETTINGS RESET ON IT'S OWN WHICH HAS HAPPENED SEVERAL TIMES. THE CONSOLE/INSTRUMENT PANEL LIGHTING CHANGES FROM BRIGHT TO DIM WHEN IT'S STILL LIGHT OUTSIDE. ONE OF THE ENGINE FANS TURNS ON/OFF MORE THAN NORMAL AND IT'S LOUDER THEN IT BEEN IN THE PAST. I AM NOTICING A TICKING NOISE WHEN THE ENGINE IS STARTED BUT NO ONE CAN SEEM TO FIND OUT THE ISSUE. LASTLY, WHEN ACCELERATING THE GAS PEDAL THE POWER LAGS MEANING YOU CAN LITERALLY FLOOR THE PEDAL AND IT TAKES SEVERAL MINUTES TO GET UP TO SPEED. ALL OF THESE ISSUES HAVE HAPPENED SEVERAL TIMES AND THE DEALERSHIP TELLS ME THERE'S NOTHING WRONG. SOMETHING IS WRONG BECAUSE THE CHECK ENGINE LIKE ONCE AGAIN CAME ON THIS MORNING.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- NEW HYDE PARK, NY
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN CRANKED. THE FAILURE OCCURRED AT LEAST FIFTY TIMES. THE VEHICLE ONLY STARTED BY USING THE REMOTE START BUTTON ON THE KEY FOB. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- TORNILLO, TX
VEHICLE WILL STALL WITHOUT ANY WARNINGS OR CHECK ENGINE LIGHT. I WILL WAIT FOR TWO MINUTES ON THE SIDE OF THE ROAD AND VEHICLE WILL START WITHOUT ANY ISSUES. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ISSUES WITH IT
Source: NHTSA WEB SITE -
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2013 DODGE DURANGO- SANTA FE, NM
VEHICLE ALTERNATOR STARTED TO SMOKE AND CATCH ON FIRE, AFTER SHORTING ITSELF OUT. VEHICLE WAS ON THE ROAD THEN PARKED IN DRIVEWAY. I REPORTED IT TO DODGE WHO ADVISED IT WAS ON RECALL (T36). CALLED CHRYSLER CUSTOMER CARE TO REPORT. THEY SET UP A TOW AND ADVISED THAT THEY WOULD REPLACE WITH CURRENT MODEL ALTERNATOR AND IF NEEDED THE PCM AND BATTERY. DEALERSHIP NOW STATING CHRYSLER WILL NOT COVER PCM OR BATTERY. NOW I HAVE A VEHICLE AT THE DEALERSHIP THAT WONT RUN WITH A NEW ALTERNATOR . CHRYSLER CARE MADE NOTES WHEN I FIRST TALKED WITH THEM ON THIS CASE # 32398928 FROM CUSTOMER CARE. NOW THEY WILL NOT ADMIDT THAT THEY AUTHORIZED REPAIR OF ALTORNATOR, PCM , AND BATTERY.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- WILLIAMSPORT, PA
2013 DODGE DURANGO PROBLEM. THE ALTERNATOR DIADES ON VEHICLE MAY EXPERIENCE A RADIP FAILURE. *BF THE CONSUMER STATED THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE P60/ 14V-634 RECALL. UPDATED 09/26/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- FT. WASHINGTON, MD
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WALDORF DODGE IN WALDORF, MD, 301-232-0946) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- CROTHERSVILLE, IN
THE IGNITION KEY REPEATEDLY LOSES CONTACT WHILE THE ENGINE IS RUNNING. WHEN STARTING THE ENGINE IT WILL DIE REPEATEDLY IF YOU DO NOT LIFT UP ON THE KEY WHILE IT IS IN THE IGNITION. ALSO, THE CAR WILL SHUT OFF AS YOU DRIVE DOWN THE ROAD WITHOUT ANY WARNING. IT LOSES ALL POWER INCLUDING STEERING AND BRAKES. AGAIN, IF YOU PUSH UP ON THE KEY IT WILL RESTART ITSELF AND CONTINUE ON.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- DELRAY BEACH, FL
P60 RECALL A JOKE WHEN LIVES ARE AT RISK!! MY FAMILY COULD HAVE BEEN KILLED AND WE NEED A CLASS ACTION SUIT TO GET DODGE TO TAKE PEOPLES LIVES SERIOUSLY! MY WIFE WAS DRIVING OUR 2013 DURANGO WITH MY TWO YOUNG GIRLS COMING HOME FROM SCHOOL WHEN THEY ALL NOTICED A BAD BURNING SMELL AND THEN SMOKE STARTED COMING THROUGH THE AIR VENTS AND THE A/C WENT HOT. SHE PULLED OVER AND I CAME TO MEET THEM ON SIDE OF BUSY MILITARY TRAIL WITH THE BURNING TRUCK I WAS TOLD. LIFTED THE HOOD AND I NOTICED THE ALTERNATOR WAS SUPER HOT AND HAD BURNED THE SERPENTINE BELT. WENT TO CHECK BATTERY IN TRUCK ACTUALLY UNDER PASSANGER'S SEAT, THIS WAS EXTREMELY HOT AS WELL. HAD DURANGO TOWED TO HOUSE THE RESEARCH MORE ABOUT PROBLEM AND FOUND THIS RECALL P60!! I FIGURED THE ALTERNATOR WAS FRIED AND BATTERY TOOK A DUMP AS WELL, SO OFF I WENT TO PURCHASED BOTH PARTS FOR ME TO REPLACE AND HOPEFULLY FIX THIS MAJOR LIFE SAFETY ISSUE. I PUT IN THE NEW BATTERY AND THE ALTERNATOR BEGAN TO SMOKE BADLY AND TRUCK WAS ACTUALLY OFF. PULLED BATTERY OUT AND THEN DECIDED TO CHANGE ALTERNATOR FIRST. ALL COMPLETE AND THEN HOOKED UP NEW BATTERY ALL WELL, TRUCK STARTED AND NO SMOKE. BATTERY LIGHT CAME ON NOW AND TRUCK WIPERS STARTED TO GO WITH DASH LIGHT DOING CRAZY THINGS, TRUCK STALLED OUT AND WOULD NOT RESTART. FINALLY HAD IT TOWED TO LOCAL FIRESTONE FOR DIAGNOSTICS AND CURRENTLY STILL WAITING TO FIND OUT WHAT IS WRONG AND HOW MUCH IT WILL BE TO FIX TRUCK BACK TO NORMAL. I AM SCARED FOR MY FAMILY THAT DRIVES IN THIS TRUCK EVERYDAY. I CAN NOT BELIEVE MY VEHICLE AND OTHERS THIS HAS HAPPENED TO IS NOT ON RECALL DUE TO STUPID AMPS!! DODGE AND CHRYSLER SHOULD BE ASHAMED THEY HAVE DONE NOTHING AND SCARED OF THE FIRST PERSON OR FAMILY THEY WILL KILL WITH THESE DURANGOS. I HOPE SOMETHING IS DONE QUICKLY TO RESOLVE ISSUES AND PAY FOR ALL THE FIXES NEEDED BECAUSE OF THEIR FAULTY TRUCKS. MUST RECALL ALL NOW!
Source: NHTSA WEB SITE