2013 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, ALL THE WARNING INDICATORS SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. SMOKE BEGAN TO FILL UP THE CABIN FROM THE VENTS INSIDE THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO KENDALL DODGE, CHRYSLER, JEEP, RAM IN MIAMI, FL WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, PCM, AND BATTERY FAILED DUE TO AN INTERNAL SHORT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED FROM BOTH RECALLS. THE MANUFACTURER OPENED CASE NUMBER: 32173838 AND STATED THEY WOULD BE ABLE TO OFFER LITTLE ASSISTANCE REGARDING THE REPAIR SEPARATE FROM THE RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 55 MPH, THE HEADREST DETACHED FROM THE DRIVER'S SEAT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH REAR COLLISION SENSORS THAT CAUSED THE FAILURE. AUTONATION CHRYSLER DODGE JEEP RAM & FIAT IN PHOENIX, ARIZONA CONFIRMED THAT THE REAR COLLISION SENSORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 55 MPH, THE SEAT BELT WARNING INDICATOR ILLUMINATED AND THE WINDSHIELD WIPER BLADES STARTED OPERATING WITHOUT WARNING. THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED SCOTT EVANS CHRYSLER DODGE JEEP RAM AT (770) 834-5050 AND WAS ADVISED TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED AND WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SMOKE WAS SEEN COMING FROM THE ALTERNATOR. THE VEHICLE WAS TURNED OFF AND THE BATTERY WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR THE CHRYSLER INVESTIGATOR TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED BY THE INVESTIGATOR THAT THERE WAS NO SIGN OF A FIRE AND THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS THEN TOWED TO UNIVERSITY CHRYSLER, DODGE, JEEP, RAM OF ROME (2500 NEW CALHOUN HWY NE, ROME, GA 30161 (706) 232-7793) WHERE IT WAS DIAGNOSED WITH A FAULTY ALTERNATOR THAT NEEDED REPLACEMENT. THE ALTERNATOR WAS REPLACED, BUT THE VEHICLE WAS STILL UNABLE TO START. THE VEHICLE WAS THEN DIAGNOSED WITH A BURNT OUT TOTALLY INTEGRATED POWER MODULE DUE TO THE ALTERNATOR AND NEEDED REPLACEMENT. THE VEHICLE WAS STILL AT THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

VEHICLE SHUT DOWN IN MIDDLE OF HIGH WITHOUT WARNING,ALL LIGHTS STARTEDFLASHING LIKE SEATBELT UNBUCKLED ,WINDSHIELD WIPERS CAME ON , IT JUST WENT CRAZY. THEN CUT OFF WITH NO POWER TO ANYTHING! I WAS ON HIGHWAY 166 IN CARROLLTON GA. WAS GOING STRAIGHT.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 35 MPH, THERE WAS A LOUD NOISE UNDER THE HOOD AND A STRONG BURNING ODOR WAS DETECTED. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT OPENED THE HOOD AND NOTICED THAT THERE WAS ONLY SMOKE AND NO FIRE. THE VEHICLE WAS TOWED TO THE DEALER (STERLING AUTOMOTIVE LOCATED AT 5504 I-49 NORTH SERVICE RD, OPELOUSAS, LA 70570; 337-942-1241) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

SUV WILL CRANK BUT WON'T START. EITHER THE FUEL PUMP RELAY IN THE TIPM IS GOING BAD OR THE FUEL PUMP IS GOING BAD. IS THEIR A RECALL FOR THE TIPM IF YOU CAN REACH OUT TO ME THAT WOULD BE GREAT. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY WIFE ALONG WITH OUR 4 CHILDREN WERE DRIVING DOWN THE EXPRESSWAY WHEN OUR DODGE DURANGO LOST ALL POWER. ALL THE INDICATOR LIGHTS STARTED FLASHING ON THE INSTRUMENT PANEL. IF NOT FOR MY WIFE BEING A SAFE DRIVER GOD KNOWS WHAT COULD'VE BECOME OF MY FAMILY. CAR WON'T TURN ON SAYS THERE IS NO KEY PRESENT. WIPERS COME ON AND OFF, AC BLOWS HOT AIR, DOORS WON'T UNLOCK, RADIO TURNS ON AND OFF. IT'S VERY UPSETTING WHEN YOU THINK YOU'RE BUYING A QUALITY VEHICLE ONLY TO HAVE IT TURN OUT LIKE IT DID. MY WIFE HAS EXPRESSED THAT SHE NO LONGER WANTS TO DRIVE THE VEHICLE AS SHE IS SCARED SOMETHING LIKE THIS MIGHT HAPPEN AGAIN.

CAR HAS STALLED TWICE AND WILL NOT START. FIRST INCIDENT HAPPENED SATURDAY 22 JULY 17 AND THE SECOND INCIDENT WEDNESDAY 2 AUG 17. SEEMS AS IT TRIES TO TURN OVER BUT WILL NOT TURN ON. I WAITED A FEW MINUTES BEFORE TRYING TO TURN ON. WHEN IT FINALLY DID I, I COULD NOT SHIFT GEARS AND THE BRAKE SEEMED TO BE LOCKED. I TRIED TURNING OF VEHICLE, BUT IT WOULD NOT TURN OFF. I FINALLY GOT IT TO TURN OFF AND I WAITED AGAIN A FEW MINUTES BEFORE TURNING BACK ON. MY CHECK ENGINE LIGHT HAS NOT TURNED ON YET AND NO MESSAGES HAVE CAME UP SAYING THERE ARE ANY ISSUES. BOTH TIMES VEHICLE WAS STATIONARY. FIRST TIME IT HAD BEEN OFF FOR AN HOUR, SECOND TIME IT HAD BEEN OFF FOR FOUR HOURS. I BELIEVE THAT THE ALTERNATOR IS THE PROBLEM. THIS VEHICLE HAS HAD RECALLS BEFORE SO I CHECKED TO SEE IF THERE WAS ANOTHER RECALL. THERE IS ONE DATED 10 JULY 17, IN WHICH IT IS DESCRIBING THE SAME PROBLEM.

AS OF 7/28/2017, WHILE DRIVING ON THE HIGHWAY THE ALTERNATOR WENT OUT CAUSING THE COMPUTER SYSTEM TO ALSO GO OUT AND THE CAR STALL HAVING NO POWER . THE VEHICLE HAD TO BE TOW TO THE REPAIR SHOP.

THE ALTERNATOR WENT OUT CAUSING THE COMPUTER SYSTEM TO ALSO GO OUT WHILE DRIVING DOWN A HIGHWAY. THE VEHICLE HAD TO BE TOWED TO A DODGE REPAIR SHOP.