2011 DODGE DURANGO Complaints
View complaints related to 2011 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 780 complaints submitted for the 2011 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 DODGE DURANGO- HIBBING, MN
Durango was T-boned on driver's side. Durango was turning left into a parking lot from a county road. Tahoe was going 50-55+mph in the same lane and direction as Durango. Durango put on left turn signal, slowed down to ~10mph, and turned left towards parking lot. At the same time, Tahoe sped up behind Durango, Tahoe tried to pass Durango on the left. Tahoe collided with left side of Durango, pushing it 30+ feet into the ditch. Tahoe drivers airbag deployed. No airbags deployed in the Durango. The Driver of the Durango smashed head/face into door column, causing concussion, whiplash, contusion to forehead/eyebrow requiring 8 stitches.
Source: NHTSA WEB SITE -
2011 DODGE DURANGO- Clarkston, WA
There was a whirring noise associated with engine rpm. It appeared to be something driven by the serpentine belt. Within a few miles the battery charge light came on. I figured the noise was then the alternator. I stopped at a parts store to order one and when I came back out, smoke was billowing out of the hood. I opened the hood and it was coming from the alternator. It wasn't slowing down. I asked for some tools from the parts store to unhook the battery and then the smoke started subsiding. It appeared the alternator created a short and the battery was feeding the potential for fire. This all happen in the course of 4 miles. The day before I had parked this vehicle in a parking garage below a college building for a sporting event. This could have caught fire and potentially caused a lot of damage to other vehicles and building. I don't think I would have heard the issue at highway speeds either, and eventually the short caused the entire electrical system to fail (hooked battery up to put car in neutral to load onto tow truck). I currently have the alternator and ordered a replacement (with a core charge). The back of the alternator has some metal that had melted along with the back plastic housing. The bearings seem smooth. I noticed another recall with same vehicle and alternator but with electric hydraulic power steering with the alternator shorting to ground, but my vin is not affected by that.
Source: NHTSA WEB SITE -
2011 DODGE DURANGO- Blanco, TX
The engine valve stem failed prematurely due to poor quality manufacturing. Due to this low quality product it has created low compression in the engine. This has triggered multiple codes such as misfire, ETC, and has affected the acceleration of the vehicle as well as performance and at times from even starting. My family's safety has been put at risk due to stalling of the vehicle in traffic.This was inspected by a proper mechanic who looked into my engine with a camera and used diagnostic tools. There was no lights active during fault..
Source: NHTSA WEB SITE -
2011 DODGE DURANGO- Glendale, CA
My cars fuel pump is being recalled which is causing starting issues and at times the car wont start. When driving the car it feels a bit of a lag or a loss in power. i have called for the recall parts to be fixed at the dealer for months now. they claim there is part issues or shipping issues on the parts. This an important part needs to be fixed and may cause more damage in the future to the engine if not fixed in a timely manner.
Source: NHTSA WEB SITE -
2011 DODGE DURANGO- Roswell, GA
Vehicle became unresponsive on the highway due to 220 amp Alternator overheating and frying the PCM as a result. Same exact issue as recall item T36.
Source: NHTSA WEB SITE -
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2011 DODGE DURANGO- South Lyon , MI
Car keeps stalling when pressing on the brake. even after the recall fix. Was only happening occasionally now more often. Happened on the expressway
Source: NHTSA WEB SITE -
2011 DODGE DURANGO- Ingleside, IL
The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds and making a turn or depressing the brake pedal, the vehicle would stall without warning. The contact stated that after each failure, the vehicle would be restarted and operate as designed. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 128,450.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE DURANGO- Prue, OK
The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 50 MPH, the temperature gauge was rising and the vehicle was overheating. There was also an antifreeze odor coming from the vehicle. The contact pulled off the road safely and added antifreeze to the coolant reservoir, and then drove home. A local independent mechanic diagnosed that the radiator and thermostat had failed and needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 210,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE DURANGO- Broxton, GA
The contact owns a 2011 Dodge Durango. The contact stated that while driving at 45 MPH, the contact noticed smoke coming from above the driver’s side sun visor. The contact lowered the sun visor and saw red coals and black smoke coming from the headliner. The contact pulled into a parking lot to get water to extinguish the fire. Upon returning to the vehicle the contact saw flames coming from inside the vehicle. The emergency services were contacted and notified of the fire. The fire department arrived on the scene. When the fireman pulled down the headliner there were flames underneath the headliner. The fire department was able to extinguish the fire. A police and fire report was filed. There was an injury reported. The fire department determined that the fire was caused by an electrical fault. The vehicle was towed to a tow lot. The insurance provider had not determined if the vehicle would be a total loss. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 181,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE DURANGO- Washington , IL
The vehicle shutdown and steering is not responsive. I have to quickly put the vehicle in neutral and power on the vehicle again without getting into an accident.
Source: NHTSA WEB SITE