2013 DODGE DURANGO Complaints

View complaints related to 2013 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 620 complaints submitted for the 2013 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 DODGE DURANGO
    - WAXAHACHIE, TX

    DRIVING 55MPH, BATTERY LIGHT COMES ON, THE ENGINE STARTS WHINING AND I START TO LOSE POWER AS I PULL INTO MY DRIVEWAY. CHECK MANUAL AND IT SAYS THE BATTERY LIGHT IS THE ELECTRICAL CHARGING SYSTEM. I GET OUT OF THE CAR AND SMELL AN ELECTRICAL BURNING SMELL. MANUAL SAYS TAKE TO DEALER FOR SERVICE. SERVICE CONFIRMS THE ELECTICAL BURNING SMELL CAME FROM A BAD ALTERNATOR. CHECK FOR RECALLS AND ONE JUST CAME OUT JULY 11, 2017 RECALL # T36 FOR THIS EXACT PROBLEM I JUST HAD. I SEND RECALL INFO TO DODGE SERVICE AND THEY CLAIM MY VIN DOESN'T FALL UNDER THE RECALL. HOW IN THE WORLD DOES IT NOT FALL UNDER THE RECALL WHEN IT IS DOING EXACTLY WHAT THE RECALL WAS STATING?

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - CORPUS CHRISTI, TX

    WAS DRIVING ON FREEWAY TO SAN ANTONIO TEXAS AND WITH NO WARNING BOTH FRONT FENDER FLARES FELL OFF AND GOT CAUGHT WITH FRONT TIRES AND CAUSE WIFE AND CAR BEHIND US TO ALMOST WRECK.. RESEACHED PROBLEM AND FOUND OUT IT HAPPENNG ALOT. THIS CAN CAUSE A CAR CRASH IF CARS BEHIND YOU ARE HIT WITH FENDER FLARES BY SURPIZE.

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - WINDHAM, ME

    WAS DRIVING DOWN THE ROAD AND I HEARD A "THUNK" THE CHECK ENGINE LIGHT CAME ON AND WHEN I PRESSED THE GAS PEDAL THERE WAS NO POWER. I HAD TO PUT IT IN NEUTRAL THEN BACK IN TO DRIVE FOR IT TO WORK AGAIN. THIS HAPPENED SHORTLY AFTER ACCELERATING.

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - LONG BEACH, NY

    I WAS DRIVING DOWN MY STREET IN MY 2013 DODGE DURANGO. I GOT TO THE INTERSECTION AND LIKE ANY OTHER PERSON I WENT TO STOP. I DEPRESSED MY BARBRAKE PEDAL AND NOTHING HAPPENED. THERE WAS ALSO A LOUD HISSING NOICE. NO LIGHTS SUCH AS ABS WAS ON WHEN I STARTED THE CAR. I THANKFULLY DIDN'T HIT ANYONE AND WAS ABLE TO COAST AND WAIT FOR THE CAR TO STOP. LONG STORY SHORT IT HAD TO DO WITH A SAFTEY RECALL ( THE RECEIPT SAYS RECALL P14) FOR THE BRAKE BOOSTER THAT WAS NOT FIXED AT THE DEALERSHIP CORRECTLY. I WAS VERY DISSAPOINTED IN THE CAR OVERALL, I HAD THREE PROBLEMS IN ABOUT A MONTH WITH MY KIDS IN THE CAR ALL THREE TIMES.

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - NICHOLASVILLE, KY

    TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO BIG M CHRYSLER DEALER (LOCATED ON 1010 ELIZABETH ST, NICHOLASVILLE, KY 40356) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FUEL PUMP RELAY WAS REPLACED PER AN UNKNOWN RECALL IN AUGUST OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE DURANGO
    - ALBUQUERQUE, NM

    JUNE 4 2017WHILE DRIVING MY 2013 DODGE DURANGO 55200 MILES WE EXPERIENCED 100%ELECTRICAL FAILURE THAT CAUSED THE VEHICLE TO SHUT DOWN WHILE OPERATING ON A CITY STREET.. ENGINE FAILURE, LOSS OF BRAKES, COOLING SYSTEM AND RADIO SHIRT OFF AND WIPERS CAME ON AS VEHICLE DIED. SMOKE ENTERED THE CABIN AND WE WERE UNABLE TO OPERATE WINDOWS AND DOOR LOCKS. OUR TODDLERS WERE IN THE 2ND AND 3RD ROW SEATING. WE HAD TO CLIMB OVER THE FRONT SEATS TO GET THE KIDS OUT SAFELY. THE 180 AMP ALTERNATOR FAILED EXACTLY AS THE 160 AMPS SAFETY RECALL HAVE BEEN RECALLED. THE ALTERNATOR MELTED AND MELTED THE CONNECTOR CABLE AND DAMAGED THE BATTERY AND PCM. WE CONTACTED FCA AND THE REFUSED TO APPLY THE 160 AMP SAFETY RECALL TO OUR VEHICLE

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - BELLVILLE, TX

    I TRAVELED ABOUT 45 MINUTES AWAY FROM MY HOME STOPPED. GOT BACK IN TO TRAVEL BACK HOME AND THE WOULD NOT CRANK. THE STARTER ENGAGED BUT IT DID NOT START. AFTER A FEW MINUTES IT STARTED. AFTER GETTING HOME I WENT TO O'REILLY'S TO GET THE BATTERY CHECK AND SEE IF THERE WAS ANY CODES. EVERY THERE CHECK THE VEHICLE WOULD NOT START. IT WAS THE SAME PROBLEM. I RECEIVED NOT WARNING AT ALL THIS WAS ABOUT TO HAPPEN.

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - MINNEAPOLIS, MN

    ALTERNATOR CAUGHT ON FIRE, IMPACTING MY BATTERY AND AFTER GETTING THIS FIXED I AM STILL HAVING PROBLEMS WITH THE VEHICLE FAILING AFTER I JUST GOT IT OUT OF THE SERVICE CENTER. THE FIRST TIME THE ALTERNATOR CAUGHT ON FIRE IT WAS IN IDLE, STATIONARY. THE SECOND ALTERCATION AFTER PICKING IT UP FROM THE DEALERSHIP IT HAD INTERIOR/EXTERIOR LIGHTS GOING ON AND OFF ALONG WITH MY WINDSHIELD WIPERS OPERATING WHILE OFF. I HAVE HAD A NUMBER OF PROBLEMS SINCE PURCHASING THIS VEHICLE AND BELIEVE I WAS SOLD A LEMON. I WOULD LIKE TO GET THIS ADDRESSED ASAP! THANKS MUCH.

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - BAHAMA, NC

    DRIVING DOWN THE STREET UNDER NORMAL CONDITIONS WHEN BATTERY LIGHT CAME ON AND A STRONG BURNING SMELL APPEARED. PULLED OVER TO FIND HEAVY SMOKE COMING FROM THE ENGINE--APPEARED TO BE THE ALTERNATOR BURNING. TOOK THE CAR IMMEDIATELY TO A LOCAL GARAGE DOWN THE BLOCK FROM INCIDENT. THEY STARTED THE CAR AND VERIFIED THE ALTERNATOR HAD FAILED,WAS SMOKING, AND ABOUT TO CATCH FIRE. ALL GAUGES WERE MISREADING. ALTERNATOR WAS REPLACED BUT THE DASH WARNING LIGHTS AND ELECTRICAL COMPONENTS ARE NO LONGER WORKING. (SPEEDOMETER, GAUGES, WARNING LIGHTS, RADIO...) NOTIFIED DODGE WITH NO RESOLUTION TO THIS POINT.

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - CORPUS CHRISTI, TX

    ALL ELECTRIC KEEPS FADING IN AND OUT, DOESN'T MATTER WHAT WHERE OR HOW WE ARE DRIVING IT JUST RANDOMLY FADES IN AND OUT AND HAS COMPLETELY SHUT OFF A FEW TIMES

    Source: NHTSA WEB SITE