2013 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS PREMATURE EXPOSURE NEAR THE UNDERBODY OF THE VEHICLE CLOSE TO THE WIRING. ALSO, THE EMISSIONS HOSE WAS EATEN THROUGH BY RODENTS. THE PARTS WERE REPLACED ONCE, BUT THE FAILURE RECURRED. THE DEALER REPLACED THE EMISSIONS HOSE A SECOND TIME MONTHS LATER, BUT THE RODENTS CHEWED THROUGH THE PART AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THAT THE DEALER REPLACE THE PART. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THIS VEHICLE WAS RECALLED DUE TO A PROBLEM WITH THE FUEL PUMP RELAY WHICH IS MOUNTED ON THE ECU BOARD. WE HAD THE REPAIR MADE IN AUGUST OF 2015. ABOUT 4 MONTHS AFTER THE REPAIR WE BEGAN HAVING INTERMITTENT TIME STATUS THE ENGINE WOULD CRANK BUT FAIL TO START OR START AND RUN A FEW SECONDS AND THEN STOP. WE FOUND THAT IF YOU HOLD THE ACCELERATION PEDAL DOWN WHILE CRANKING THE ENGINE IT STARTS, SIMILAR TO THE DAYS WHEN YOU HAD A CARBURETATED ENGINE AND IT WAS FLOODED. SINCE THE PROBLEM OCCURS WHEN THE ENGINE IS OFF THERE IS ON ERROR CODE GENERATED SO THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. I HAD REQUESTED THE DETAILS OF WHAT MODIFICATIONS WERE MADE FOR THE RECALL BUT THE DEALER HAS NOT PROVIDED ME WITH THE INFORMATION.SINCE WE DID NOT HAVE THE PROBLEM PRIOR TO THE RECALL BEING PERFORMED WE FEEL IT IS A RESULT OF WHAT WAS DONE TO THE VEHICLE. WE ARE NOW KEEPING A VIDEO LOG OF TRYING TO START THE VEHICLE EACH TIME THIS HAPPENS. IT SEEMS TO BE MORE FREQUENT WHEN IT IS RAINING OR DAMP OUTSIDE.

FOR THE PAST 2 MONTHS WE HAVE BEEN HAVING PROBLEMS WITH THIS VEHICLE IT'S BEEN STALLING ON ME, WEATHER IF WE ARE ON THE HIGHWAY OR IN TOWN. NOW THE AMAZING THING IS THAT IT COMES BACK ON, ON ITS OWN WITHOUT US TOUCHING ANYTHING ON IT, BUT ON THE MEAN TIME WE LOSE THE BRAKES AND STEERING CONTROL AT HIGH SPEED ON THE HIGHWAY. THE DEALER HAS DONE ALL THE RECALLS ON IT IN THE PAST TWO WEEKS AND STILL CAN'T FIND THE PROBLEM. I THINK THIS IS SOMETHING THE GOVERNMENT NEEDS TO LOOK INTO IT BEFORE SOMEONE DIES AND MENTION THIS BECAUSE ON MY WAY TO SAN ANTONIO THE VEHICLE DIE ON ME AT 75 MILES AN HOUR AND I HAD MY FAMILY WITH ME THAT DAY' I DID SOME RESEARCH ON THIS VEHICLE AND IT SEEMS THAT THERE ARE WAY TOO MANY DODGE VEHICLES WITH THIS STALLING PROBLEM AND THE DEALERS CAN'T FIGURE OUT WHAT'S WITH THEM'

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

NAVIGATIONAL SUDDENLY STOPPED WORKING. RADIO WORKS. I WAS TOLD BY DEALERSHIP I NEED TO BUY A WHOLE NEW RADIO SYSTEM. THEN THE GENTLEMAN SAID," THAT IS SO FUNNY BECAUSE TWO OTHER CUSTOMERS ONE WITH A JEEP AND ONE WITH A DODGE CHALLENGER COMPLAINED ABOUT THE SAME THING". PLEASE INVESTIGATE. I HAVE BEEN THROUGH THE VISOR FIRE THAT THE DEALERSHIP REFUSED TO HANDLE, JARRETT FORD DID ALL REPAIRS AND FCA PAID THEM. THIS IS DEFINITELY AN ISSUE. THANK YOU.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE WHEN DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) AND 14V104000 (SERVICE BRAKES, HYDRAULIC ). IN ADDITION, THE COOLANT WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,349.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,690. THE VIN WAS UNAVAILABLE.

RECENTLY I HAD A FLAT TIRE. I PULLED OUT THE JACK SUPPLIED BY DODGE, WHEN ATTEMPTING TO RAISE THE CAR THE JACK WAS RIGID. WHEN I RAISED THE CAR I TOOK THE CAR'S TIRE AND PLACED IT UNDER THE VEHICLE, WHILE I WAS BRINGING THE SPARE TIRE DOWN, THE JACK GAVE WAY AND THE CAR LANDED ON TOP OF THE TIRE I HAD JUST REMOVED FROM THE CAR. THANKS, THAT I HAD PLACED THAT TIRE THERE, OTHERWISE THE CAR WOULD HAD FALLEN ON ME. I WENT TO THE DEALERSHIP TO HAVE THE JACK REPLACED AND THEY SAY THAT IS NOT INCLUDED IN THE WARRANTY. READING DODGE WARRANTY FROM THEIR HOME PAGE THEY SAY EVERYTHING IS INCLUDED, EXCEPT FOR TIRES AND WIRELESS HEADPHONES. MY CAR IS UNDER WARRANTY AND NO ONE WANTS TO SOLVE THIS PROBLEM. NHTSA SHOULD OPEN AN INVESTIGATION ON THIS REGARDS, I AM SURE I AM NOT THE ONLY ONE WITH THIS SITUATION.

MY CAR POWER CUT OUT COMPLETELY WHILE DRIVING ALONG ON THE INTERSTATE AT 75 MILES PER HOUR. I WAS DARK AND I HAD TO TRY AND PULL OVER WITH NO HEAD LIGHTS TO A SAFE PLACE TO RESTART MY VEHICLE 2013 DODGE DURANGO. THIS HAPPENED SEVERAL TIMES. I THOUGHT THAT WHEN I GOT THE RECALLS DONE IT WOULD ALLEVIATE THE PROBLEM, HOWEVER, THAT WAS NOT THE CASE. I AM STILL HAVING THE PROBLEM. I CALLED DODGE ON THE TOLL FREE # AND THEY HAD ME TAKE MY VEHICLE TO THE DODGE DEALERSHIP AND THEY SAID MY CABIN FILTER, AIR FILTER, AND FUEL SOMETHING NEEDED TO BE REPLACED. THIS SHOULD NOT SHUT DOWN THE WHOLE CAR IF THE FILTERS NEED TO BE CHANGED. THIS PROBLEM HAPPENED SEVERAL TIMES, APRIL 22, MAY 16, MAY 20, MAY 28, JUNE 18, JUNE 19 AND JUNE 13.