2013 DODGE DURANGO Complaints
View complaints related to 2013 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 620 complaints submitted for the 2013 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 DODGE DURANGO- ASHLAND, MO
"TAKATA RECALL"SOMETIMES AFTER THE CAR HAS BEEN DRIVEN LONG OR SHORT DRIVES AND TURNED OFF FOR A SHORT PERIOD OF TIME, WHEN I GO TO START THE ENGINE THE STARTER WILL GRIND/ENGINE TURNS OVER BUT WILL NOT START THIS ISSUE WAS SUPPOSE TO BE TAKEN CARE OF IN THE SUMMER OF 2015. DEALER HAD OUR CAR FOR OVER TWO MONTHS WAITING ON PARTS BUT THE ISSUE IS STARTING TO OCCUR AGAIN!(ELECTRICAL) ALSO I FIND AT DIFFERENT TIMES THE INTERIOR LIGHTS/GAUGE LIGHTS/INDICATOR LIGHTS THAT ARE ON AND STAY ON FOR A FEW MILES LIKE THERE IS A SHORT IN THE ELECTRICAL SYSTEM. NOTE: I HAVE NEVER HAD A RECALL ON THE ELECTRICAL PROBLEM.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- POMPANO BEACH, FL
I AM THE FIRST AND ONLY OWNER OF A DODGE DURANGO 2013: ON DEC 25TH I WAS LEFT STRANDED WITH MY CAR, WINDOWS OPEN AND UNABLE TO MOVE IT ANYWHERE. IT LITERALLY DIED AND HAD TO LEAVE IT ALONG THE ROADSIDE SINCE I WAS WITH MY 4 SMALL CHILDREN. I WAS DRIVING, AND THE CAR STARTED WITH A WEIRD NOISE, THEN SMOKE STARTED COMING OUT, THE ALL THE LIGTHS ON THE DASHBOARD STARTED TO FLASH, THE TEMPERATURE WAS ALWAYS INFORMED AS NORMAL, THEN THE WINDSHIELD WIPPERS STARTED TO WORK ON ITS OWN AND THEN THE CAR LITERALLY DIED. THERE WAS NO POSSIBILITY OF IGNITION NOR NOTHING. THE CAR HAD TO BE TOWED AWAY BY A SPECIAL TRUCK SINCE IT HAD TO PICK UP THE CAR AND PLACE IT ON THE TRUCK, SINCE THERE WAS NO POSSIBILITY TO HAVE IGNITION. THE MOST STRANGE THING IS THAT ON DECEMBER 12, THE CAR WAS OUT OF THE DOGE WORKSHOP FOR THE 40,000 KM REVISION WITH NO PROBLEM. SO FAR I HAVE BEEN INFORMED THAT THE CENTRAL COMPUTER OF THE CAR DIED, THE BATTERY WAS BURNED AND THE ALTERNATOR DIED............ ALL THIS INFORMATION IS PROVIDED BY THE GARAGE WHERE MY CAR IS AT. IS THIS A PROBLEM THAT I HAVE TO PAY FOR OR IS IT A PROBLEM THAT THE COMPANY WILL PAY FOR EVERYTHING? PLEASE ADVICE ME ON HOW TO PROCEED
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BAYVILLE, NJ
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- ISLAND LAKE, IL
EVER SINCE MY TRUCK HIT ABOUT 20K IT STARTED TO LIKE SHAKE ,VIBRATE. I TOOK IT IN TO THE DEALER TO SEE WHY IT WAS DOING IT ,THEY DID AN UPDATE TO THE TRANSMISSION AND TOLD ME IT SHOULD GO AWAY. ON MY WAY HOME IT STARTED TO DO THE SAME THING AGAIN BETWEEN 30-45 MPH IS WHEN IT WOULD DO IT . I'VE TAKEN IT IN A COUPLE OF TIME ALREADY FOR THE SAME THING AND ACCORDING TO CHRYSLER IT'S NORMAL. NOW I'M NO EXPERT IN VEHICLES BUT IT'S GOTTEN WORSE AND THEY DON'T SEEM TO CARE . I SPOKE WITH A REPRESENTATIVE FOR A HOT LINE OF CHRYSLER BUT ALL THEY TOLD ME IS THAT I COULD TAKE IT IN TO ANOTHER DEALER SO THEY CAN RUN ANOTHER DIAGNOSTIC AND THAT THE CHRYSLER ENGINEERS SAY IT'S NORMAL THAT MY TRUCK SHAKE VIBRATES AT THOSE SPEEDS. I'VE READ ON LINE THAT OTHER DURANGO OWNERS HAVE EXPERIENCE THE SAME PROBLEM I'M HAVING AND CHRYSLERS ISN'T DOING ANYTHING ABOUT IT. PLEASE HELP ME WITH THIS PROBLEM.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- KIRKLAND, WA
THREE RECALLS UNADDRESSED FOR 1+ YEARS. CHRYSLER RECALL: P14 (NHTSA # 14V-154), P36 (14V-391), R09 (15V-115). DEALER AND MANUFACTURER CLAIM THAT THEY ARE UNABLE TO OBTAIN REPAIR PARTS TO ADDRESS RECALL. FCA IS UNABLE TO ADDRESS A RECALL ACTIVE SINCE APRIL 1, 2014. TODAY IS NOV 7, 2015.
Source: NHTSA WEB SITE -
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2013 DODGE DURANGO- GREENACRES, FL
THE RECALL ISSUED TO ME BACK IN APRIL HAS NOT BEEN RESOLVED. THE DEALERSHIP CLAIMS THAT THE PART HAS BEEN ORDERED, BUT I AM STILL WAITING FOR THEIR CALL FOR SERVICE. THE RECALL R09 HAS NOT BEEN CORRECTED. I WOULD LIKE TO HAVE RESOLUTION TO THIS AS SOON AS POSSIBLE. IF THERE IS A SAFETY RISK INVOLVED, IT SHOULD BE A PRIORITY TO FIX.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- TULSA, OK
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND WAS NOT ABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- CHICAGO, IL
MY 2013 DURANGO RT ( 41000 MILES) SOMETIMES HAVE PROBLEM WITH STARTING ENGINE. AFTER START PUSH BOTTOM IS JUST CRANKING NOISE WITHOUT START ENGINE. OR IF I USE A KEY REMOTE CONTROL TO START ENGINE THEN ENGINE START FOR 2 SECONDS AND SHOUTS OFF
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BAY SHORE, NY
THE PASSENGER SIDE WHEEL WELL MOLDING DETACHED AND FLEW OFF WHILE DRIVING. THE TRUCK WAS RETURNED TO THE DEALER FOR SERVICE AFTER WAITING FOR 2 HOURS I WAS ADVISED THE PART WOULD NEED TO BE ORDERED AND WOULD BE COVERED UNDER WARRANTY. I RETURNED TO THE DEALER WHEN THE PART WAS IN, TOLD THE PART WAS AT ANOTHER SHOP AND I WOULD HAVE TO WAIT UNTIL IT WAS PICKED UP. WAITED FOR AN ADDITIONAL 2 HOURS AND WAS TOLD BY A SERVICE ADVISER THAT THE PART WAS DAMAGED AND THEY WOULD NEED TO ORDER ANOTHER ONE, AGAIN I WAS ADVISED THAT THE PART WOULD BE COVERED. WAITED AN ADDITIONAL 3 WEEKS AND RETURNED TO HAVE THE PART INSTALLED, WAS CALLED BY A DIFFERENT SERVICE ADVISER AND TOLD THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THERE WAS A MARK ON THE BUMPER THAT LOOKED LIKE THE BUMPER WAS PULLED OFF BY AN OUTSIDE FORCE. I EXPLAINED THAT THE MARK ON THE BUMPER OCCURRED A YEAR BEFORE THE INCIDENT AND STILL HAD TO PAY $249 FOR A PART THAT I WAS ORIGINALLY WAS TOLD WOULD BE COVERED UNDER WARRANTY.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BAY SHORE, NY
POWER LIFT GATE FAILED TO WORK. WHEN RETURNED TO THE DEALER FOR SERVICE THE ELECTRONIC ARM REQUIRED REPLACEMENT
Source: NHTSA WEB SITE