2013 DODGE DURANGO Complaints
View complaints related to 2013 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 620 complaints submitted for the 2013 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 DODGE DURANGO- BAY SHORE, NY
RADIO HAS BLANKED OUT ON NUMEROUS OCCASIONS. THE FIRST TIME IT WAS SERVICED WAS 2 WEEKS AFTER THE TRUCK WAS PURCHASED, THE TRUCK HAS HAD THIS ISSUE INTERMITTENTLY SINCE PURCHASE.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BAY SHORE, NY
TWO WEEKS AFTER PURCHASING THE VEHICLE, I NOTICED THE TRUCK WAS LEAKING FLUID. I RETURNED TO THE DEALER ON 2 OCCASIONS. THE RADIATOR NEEDED TO BE REPLACED
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BAY SHORE, NY
WHILE PARKING MY TRUCK, I REMOVED MY FOOT FROM THE ACCELERATOR AND THE TRUCK ACCELERATED UNEXPECTEDLY, WENT OVER A CURB, INTO A TREE AND BACK OVER A CURB. THERE WAS OVER $19,000 WORTH OF DAMAGE TO THE TRUCK. A CASE WAS OPENED WITH DODGE/CHRYSLER AND THE RESPONSE WAS RECEIVED OVER A MONTH LATER INDICATING THAT THIS INCIDENT WAS NOT DUE MANUFACTURER FAULT. THIS TRUCK WAS ALSO AT THE DEALERSHIP 4 DAYS PRIOR TO BE SERVICED FOR RECALL CAMPAIGN R09/NHTSA 14V-115.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- TALLAHASSEE, FL
VEHICLE WAS INVOLVED IN A SIDE IMPACT THAT RAISED VEHICLE TO APPROXIMATELY 30 DEGREES. BODY SHOP SAID AIRBAGS SHOULD HAVE DEPLOYED. EXPLAINED TO THE DEALER ON SEVERAL OCCASIONS AND THERE WAS NO CHECK DONE TO CONFIRM THAT AIRBAGS WERE IN WORKING ORDER. DEALER SAYS THAT IT OBVIOUSLY WASN'T SUFFICIENT ENOUGH IMPACT TO DEPLOY AIRBAGS. I'M NOT CONVINCED AFTER READING ABOUT DEFECTS. ELECTRICAL SYSTEM WAS ADDRESSED ON NUMEROUS OCCASIONS REGARDING WINDOW GOING UP AND DOWN, LOCKING SYSTEM AND ALARM SYSTEM ACTUATING ON THEIR OWN, WHILE DRIVING AND WHEN PARKED. DEALER SAID THEY COULD NOT DUPLICATE ISSUE, BUT WHEN IT FINALLY WAS PROVEN, THEY REPAIRED THE WINDOW ONLY AND WE WERE FORCED TO PAY TO GET OUTER VEHICLE BACK. I FEEL THAT THERE IS AN ELECTRICAL SYSTEM ISSUE.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- ERIE, CO
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2013 DODGE DURANGO- FINLAY, OH
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT WHILE INDEPENDENTLY REPLACING THE AIR CLEANER, THE CONTACT NOTICED OIL IN THE AIR CLEANER. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PCV CRANK CASE VENTILATION VALVE AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,200. UPDATED 02/18/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- OLYPHANT, PA
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE SEEMED HESITANT AS THOUGH IT WOULD STALL WHILE DRIVING 15-20 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- BEL AIR, MD
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED RAPIDLY AND CRASHED INTO THE CURB. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 21,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- DELAVAN, WI
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- SPRING, TX
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE BUMPER CLIP LOOSENED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE BUMPER CLIP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE