2012 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ALTERNATOR WAS REPLACED. THE FAILURE RECURRED THE SAME DAY THE REPAIR WAS PERFORMED. AN ADDITIONAL REPAIR WAS PERFORMED AND THE DEALER REPLACED THE ALTERNATOR CONNECTOR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT DURING INCLEMENT WEATHER CONDITIONS, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS WHEN APPROACHING A STOP. THE VEHICLE WAS TAKEN TO THE DEALER ON OVER FIVE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 29 MPH, THE VEHICLE FAILED TO ACCELERATE PAST 29 MPH. IN ADDITION, THE PASSENGER SIDE TURN SIGNAL AND THE DRIVER SIDE TAIL LIGHT INTERMITTENTLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS DUE TO COLD WEATHER AND NO REPAIRS WERE NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

MY WIFE AND MOTHER-IN-LAW WHERE LEAVING THE HOUSE WHEN MY WIFE WENT TO USE THE BRAKES SHE HAD TO PRESS WITH TWO FEET TO GET THE BRAKES TO STOP THE CAR. SHE REPORTED HEARING AIR WHEN SHE DEPRESSED THE BRAKES. I SENT THE CAR TO DARCARS IN SILVER SPRING MD FOR THE RECALL AND I TOLD THEM WHAT HAD HAPPENED. THEY TOLD ME THE PROBLEM DID NOT OCCUR WHEN THEY TRIED IT AND DID THE BRAKE BOOSTER RECALL ON FEBRUARY 3RD. ON FEBRUARY 13 LEAVING THE HOUSE FOR WORK THE BRAKES WERE VERY HARD TO WORK TO GET THE CAR TO STOP. THE BRAKE BOOSTER HAD GONE OUT AGAIN. BOTH TIMES WERE WHEN THE TEMPERATURE OUTSIDE WAS WELL BELOW FREEZING. I AM DROPPING IT OFF TODAY AGAIN, MY PROBLEM IS IF THE BRAKES DON'T FAIL THEY WILL TRY TO GIVE THE CAR BACK TO ME AND FROM BEING TOLD IT HAD ALREADY HAD HAPPENED I WOULD THINK THEY WOULD KNOW THE BRAKE BOOSTER HAS BEEN DAMAGED AND WOULD HAVE CHANGED IT OUT INSTEAD OF PUTTING MYSELF AND FAMILY BACK INTO A CAR THAT IS NOT SAFE TO BE ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 5/11/15*CN UPDATED 05/14/15*JB

SINCE THE VEHICLE WAS PURCHASED IN 2012 THE AIR CONDITIONING DOES NOT ACTUALLY COOL WHEN THE REMOTE START IS USED. WE LIVE IN ARIZONA WHERE AMBIENT AIR TEMPERATURE IS OVER 110 DEGREES FAHRENHEIT, AND HAS BEEN SEEN IN THE 130S, 4 MONTHS A YEAR. I HAVE USED A THERMOCOUPLE TO MEASURE INTERIOR TEMPERATURE OF THE DURANGO AND I HAVE SEEN IT UP TO 160 DEGREES FAHRENHEIT. HAVING 2 YOUNG CHILDREN THE AIR CONDITIONING NOT OPERATING WHEN THE REMOTE START IS UTILIZED IS NOT ACCEPTABLE, WHETHER IT IS LEAVING A STORE OR AT THE HOUSE. CHILDREN ARE SUSCEPTIBLE TO DEHYDRATION AND HEAT STROKE MORE EASILY THAN ADULTS, THEREFORE EXPOSING YOUR CHILD FOR JUST A FEW MINUTES IS DANGEROUS. WE HAVE NOTIFIED THE DEALERSHIP ON MULTIPLE OCCASIONS WHEN IT IS IN FOR SERVICING. THEY HAVE YET TO PROVIDE A SOLUTION AND THEY STATED THERE WOULD BE A COMPUTER UPDATE TO REPAIR THIS. IF THERE IS NOT A REPAIR PRIOR TO THIS SUMMER WE WILL BE TAKING LEGAL ACTION AGAINST THE DEALERSHIP OR DODGE MOTOR COMPANY. *TR

SINCE THE VEHICLE WAS PURCHASED IN 2012 THE AIR CONDITIONING DOES NOT ACTUALLY COOL WHEN THE REMOTE START IS USED. WE LIVE IN ARIZONA WHERE AMBIENT AIR TEMPERATURE IS OVER 110 DEGREES FAHRENHEIT, AND HAS BEEN SEEN IN THE 130S, 4 MONTHS A YEAR. I HAVE USED A THERMOCOUPLE TO MEASURE INTERIOR TEMPERATURE OF THE DURANGO AND I HAVE SEEN IT UP TO 160 DEGREES FAHRENHEIT. HAVING 2 YOUNG CHILDREN THE AIR CONDITIONING NOT OPERATING WHEN THE REMOTE START IS UTILIZED IS NOT ACCEPTABLE, WHETHER IT IS LEAVING A STORE OR AT THE HOUSE. CHILDREN ARE SUSCEPTIBLE TO DEHYDRATION AND HEAT STROKE MORE EASILY THAN ADULTS, THEREFORE EXPOSING YOUR CHILD FOR JUST A FEW MINUTES IS DANGEROUS. WE HAVE NOTIFIED THE DEALERSHIP ON MULTIPLE OCCASIONS WHEN IT IS IN FOR SERVICING. THEY HAVE YET TO PROVIDE A SOLUTION AND THEY STATED THERE WOULD BE A COMPUTER UPDATE TO REPAIR THIS. IF THERE IS NOT A REPAIR PRIOR TO THIS SUMMER WE WILL BE TAKING LEGAL ACTION AGAINST THE DEALERSHIP OR DODGE MOTOR COMPANY. *TR

TIPM ISN'T WORKING PROPERLY AND VEHICLE WON'T START. THE PRICE FOR REPLACEMENT AND LABOR IS $1,200. MANUFACTURER ISN'T PAYING FOR IT. *TR

TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES LISTED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.