2013 DODGE DURANGO Complaints

The contact owns a 2013 Dodge Durango. The contact stated that while pulling the vehicle out of a parking lot, the front driver’s headrest deployed without an accident or impact. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

The contact owns a 2013 Dodge Durango. The contact stated while driving at an undisclosed speed, the instrument panel flickered. The Blind Spot Detection and several other unknown warning lights were illuminated. The display screen showed a distorted image while the radio malfunctioned. The contact then detected a burning odor and noticed smoke coming from the air vents and underneath the hood. The contact pulled over, and the vehicle inadvertently turned off. The vehicle was unable to restart and was towed to the residence. An independent mechanic diagnosed the vehicle at the residence and replaced the alternator and battery. The vehicle was turned on, but the engine failed to start. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 140,000.

The recall that was done on 1/4/21 for a fuel pump relay on this vehicle has not been properly working since it was installed. Have had problems with a no start would just crank and it might start on the 3 or 4 try took to the dealers and even towed there once. Kept telling them that this problem started after this recall of the fuel pump relay. Gas mileage also went down. When taken in and even towed to dealership there was no codes for anything except battery was dead from the cranking trying to start the motor. after they got the battery charged it didn't do it for them so no codes for them to see. It would do it sometimes and then wouldn't do it. If you was out and about you might get stranded. Called Detroit the Dodge makers and was told that they wasn't going to do anything about it since it was out of warranty you only have a 2 years warranty on a recall part. But when they keep saying it's all done right. What does a consumer have to do to get it fixed properly!

Vehicle. cuts off when running, check engine light came on. Had vehicle checked and replaced 02 sensors and filter. After replacing it ran worse than it did before replacing them.Check engine light will not go off.

The contact owns a 2013 Dodge Durango. The contact stated while driving 55–60 MPH, there was an abnormal exploding sound detected. The contact pulled over and noticed that the driver's side headrest air bag had exploded without warning or impact. The contact sustained a headache, but medical attention was not provided. The contact called the local dealer, who stated that repairs were not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case and informed the contact that the repairs would be at her own expense. The failure mileage was approximately 171,088.

The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.

Passenger side front headrest airbag deployed without incident. There were no warning lights, messages or symptoms prior to deployment. The vehicle was inspected and certified upon purchase. This could have caused injury to myself or my children. My biggest concern is the same incident happening without warning to the driver’s side while I’m driving and causing an accident which results in injury or worse, death of myself or children. This is a problem.

I took my car to do the recall for the fuel pump relay it worked for about a week but same problem after that I took it to a dodge dealership and they charged me almost 900 bucks to do the recall

This is on Chrysler: Chrysler "FCA US LLC" is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering "EHPS" and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail. Alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire. This happened 8/19/2023, the alternator caught on fire. My mechanic now says it fried my electrical system as well

Front Driver’s side headrest separated while parked. Dealer confirmed. They reported it deployed. No warning lights before or after incident.