2013 DODGE DURANGO Complaints
View complaints related to 2013 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 620 complaints submitted for the 2013 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 DODGE DURANGO- SAN MATEO, CA
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- MARION, AR
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- PETAL , MS
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT 25 MPH, THE VEHICLE JERKED AND LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V11500 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- PEORIA, AZ
THE ENGINE CRANKS BUT WILL NOT START AND HAS A HESITATION/LACK OF POWER ON ACCELERATION.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- FAIRFIELD, TX
2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BRAKES AND DASHBOARD LIGHT ISSUES. *SMD THE CONSUMER RETURNED TO THE DEALER SIX MONTHS AFTER PURCHASING THE VEHICLE, BECAUSE THE LIGHTS ON THE DASHBOARD ILLUMINATED PERIODICALLY. THE DEALER PURGED THE SYSTEM ACCORDING TO THE SERVICE INVOICE AND THE FAULTY LIGHTS DID NOT ILLUMINATE AGAIN. THEN, INTERMITTENTLY THE CONSUMER NOTICED THE VEHICLE FELT AS THOUGH IT WAS GOING TO ACCELERATE OR EVEN DROP DOWN IN GEAR. THE CONSUMER RECEIVED RECALL NOTICE 14V154000 (SERVICE BRAKES AND SERVICE BRAKE HYDRAULIC). HOWEVER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER THEN CALLED OTHER DEALERS WITHIN A 100 MILE RADIUS AND FOUND A DEALER WHO ORDERED THE PART ON 06/17/2014 AND INSTALLED IT ON 07/02/14. IN OCTOBER 2014, WHILE DRIVING THE VEHICLE FELT AS THOUGH IT WAS GOING DOWN IN GEAR ON ITS OWN. TWO MONTHS LATER, THE CONSUMER RECEIVED RECALL NOTICE 14V634000 REGARDING THE ALTERNATOR. HOWEVER, THE PARTS WERE NOT AVAILABLE. WHILE THE CONSUMER WAS WAITING ON THE PARTS, SHE CONTINUED TO DRIVE THE VEHICLE, UNTIL ONE DAY WHILE DRIVING ON THE INTERSTATE, THE VEHICLE JUST STOPPED. *JB
Source: CONSUMER LETTER -
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2013 DODGE DURANGO- HOUSTON, TX
AFTER NOTIFICATION OF A RECALL P60 REGARDING FAULTY ALTERNATOR SOME 4 MONTHS AGO MY DEALERSHIP ADVISES ME THAT NO PARTS ARE YET AVAILABLE TO IMPLEMENT THIS SAFETY ISSUE REPAIR. DEALERSHIP: NORTH WEST DODGE CHRYSLER JEEP, NORTH WEST FREEWAY, HOUSTON, TEXAS AS THIS IS A SAFETY ISSUE IT CONCERNS ME GREATLY THAT THESE PARTS AFTER 4 MONTHS ARE NOT YET AVAILABLE...UPDATED 07/08/15 *BF
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BOYTON BEACH, FL
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- LANTOLAKES , FL
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- BOISE , ID
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE DURANGO- PFLUGERVILLE, TX
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE