2012 DODGE DURANGO Complaints

ON OCT 7, 2014, MY BROTHER WAS COMING HOME FROM WORK. IT WAS RAINING THAT EVENING AND A DEER JUMPED OUT INFRONT OF HIM. NATURAL REACTION, HE SWERVED TO MISS THE DEER. THE VEHICLE SLID ON THE WET ROADS WHEN HE SWERVED, CAUSING HIM TO GO HEAD ON INTO A STONE "MOUNTAINSIDE" WALL. HE WAS DOING APPROXIMATELY 60MPH UPON IMPACT. NOT ONE OF THE 9 AIRBAGS DEPLOYED. THE ACCIDENT WAS SO BAD, IT CAUSED THE FLOORBOARD WHERE THE GAS AND BRAKE ARE TO "BUCKLE", THE AXLE WAS COMPLETELY RIPPED OUT, AND THE DRIVERS WHEEL WAS COMPLETELY RIPPED OFF, YET NOT ONE OF THE 9 AIRBAGS DEPLOYED. MY BROTHER ENDED UP WITH CUTS ON HIS HEAD AND FACE, HE HAD A SEVERE CONCUSSION AND THERE IS A "LUMP" ON THE BACK OF HIS NECK THAT THE HOSPITAL ISN'T SURE IF IT IS A BONE THAT IS "OUT OF PLACE" OR JUST A LUMP THAT FORMED FROM BEING HIT. HE IS NOT PERMITTED TO WORK FOR A FEW WEEKS. HE WAS SLURRING WORDS AND NOT PROPERLY TALKING FOR 4 DAYS AFTER THE ACCIDENT. THE HOSPITAL SAID IT WAS FROM HOW HARD HE HIT HIS HEAD. EVERYONE WHO HAS SEEN THE VEHICLE, INCLUDING INSURANCE ADJUSTOR SAID IT IS A WONDER HE WASN'T KILLED, ESPECIALLY SINCE THE AIRBAGS NEVER DEPLOYED. YET, A FRIEND OF OURS ACCIDENTALLY "TAPPED" A GUARDPOST WHILE PARKING AND ALL HIS AIRBAGS IN HIS DURANGO DEPLOYED. I GUESS YOU HAVE TO BE GOING SLOW FOR DURANGO AIRBAGS TO DEPLOY?? HOW CAN THEY DEPLOY IN ONE THAT BARELY TAPS A PARKING POST, BUT A 60MPH CRASH, NOT ONE DEPLOYS? *TR

INITIALLY IN EARLY JULY, 2014 MY 2012 DODGE DURANGO DEVELOPED A COMPUTER FAILURE CAUSING THE BATTERY TO EVENTUALLY DRAIN, LOSS OF ENGINE POWER AND ABILITY TO MAINTAIN OR ACCELERATE. REPAIR WAS MADE AFTER THE VEHICLE WAS TOWED TO THE LOCAL DODGE DEALER, MANFREDI DODGE, STATEN ISLAND N.Y , AND SUBSEQUENTLY THE BATTERY REPAIRED AND THE COMPUTER REPLACED. SHORTLY AFTER THE REPAIR WAS COMPLETED THE PASSENGER AIRBAG FAILURE LIGHT WOULD INTERMITTENTLY ILLUMINATE AND THE VEHICLE OCCASIONALLY WOULD NOT START. ANOTHER TRIP TO THE DEALER AND THE PASSENGER SEAT AIRBAG SENSOR WAS REPORTED FAULTY AND THE VEHICLE TIPM SENSOR NEEDED REPLACEMENT OR REPAIR. CONFERRAL WITH THE DEALER SUGGESTED THAT THE TIPM SENSOR BE REPLACED RATHER THAN REPAIRED TO ASSURE LONGEVITY OF THE REPAIR AND OVERALL SATISFACTION. VEHICLE IS A LEMON! *TR

STARTER WON'T ENGAGE AFTER 4 OR 5 ATTEMPTS TO TURN THE KEY, ENGINE STARTED. TIPM HAD TO BE REPLACED. TOOK CAR TO BE SERVICED AT DODGE DEALER 2 TWO TIMES REPORTING THAT CAR WILL ONLY START AFTER 4 OR 5 ATTEMPTS. AFTER 36K MILES WARRANTY EXPIRED TOOK CAR TO MECHANIC AND HE REPLACED TIPM, CAR IS RUNNING FINE NOW. *TR

MY LETTER TO DARCAR REGARDING MY DODGE DURANGO:I MUST SAY EVEN WITH ALL THE ISSUES BEING REPORTED ,YOUR SHOP AND TECHNICIANS ARE COMPLETELY OBLIVIOUS TO CARS. I INFORMED THEM WHEN MY CAR WAS TOWED BECAUSE COMPLETE ELECTRICAL POWER WAS GONE THAT IT WAS DUE TO THE TIPM ISSUE. I KEEP BEING FORCE FED THAT IT'S JUST THE BATTERY NO CRANK NO START. EVEN WHEN RECOMMENDATION PRESENT IT'S A POSSIBLE TIPM ISSUE AND I HAVE A DIAGNOSTIC RAN I GET SOME BS ABOUT ANOTHER DIAGNOSTIC CHARGE BECAUSE TIPM IS SEPARATE. SO I TOLD THEM TO FIX THE BATTERY ISSUE JUST TO TRY AND PROVE A POINT A $600 POINT THAT IS. NOT ONLY WHEN I GET THE CAR DOES IT TAKE [XXX] NEAR 30 MINUTE TO TRY AND GET IT TO THE FRONT I SEE YOUR TECHNICIANS JUMPING MY CAR. I THOUGH IT WAS FIXED? I PAID FOR IT TO BE FIXED. SO I TRY AND PUT IT IN DRIVE IT SHUTS DOWN. OH WELL WE GOING TO PUT ANOTHER BATTERY IN. COME GET THE CAR GET IT HOME TO FIND OUT THIS MORNING SAME [XXX] PROBLEM. YOUR SERVICE IS TERRIBLE AND IF ANY VEHICLE HAS A DARCAR CHRYSLER DODGE AFFILIATED WITH IT I WON'T BUY AND RECOMMEND THAT NO ONE ELSE DOES. BY THE WAY I ASKED IF IT COULD MAKE IT TO NC FOR MY AUNTS FUNERAL WITH MY 5 CHILDREN AND WIFE. SURE IT SHOULD BE FINE AS LONG AS IT DOESN'T SIT FOR LONG PERIODS OF TIME. OVERNIGHT MUST BE A LONG ASS PERIOD OF TIME FOR YOUR SERVICE THANK YOU I WILL MISS MY AUNTS FUNERAL. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2012 DODGE DURANGO WOULD NOT START, THE ENGINE WOULD TURN OVER BUT NOT START. AFTER 5 ATTEMPTS IT STARTED AND I DROVE IT TO THE DEALERSHIP AND AFTER TEST I WAS TOLD THAT THE TIPM HAD AN OPEN CIRCUIT. *TR

VEHICLE STARTS THEN STALLS OUT, OR JUST CRANKS AND CRANKS, AND WON'T START. HAPPENED A FEW TIMES AT STOP LIGHTS AFTER SHORT DRIVE. WAS ABLE TO FINALLY GET STARTED TO DRIVE TO DEALER, WAS TOLD I COULD EITHER REPLACE THE TIPM FOR OVER $1000, OR DO A FUEL RELAY BYPASS TO THE EXISTING TIPM FOR A LITTLE OVER $550. SAME EXACT PROBLEM ALL THE RECALLED DURANGO/GRAND CHEROKEES HAVE, YET THE 2012'S HAVEN'T BEEN RECALLED? WHY? VEHICLE LEFT US STRANDED MULTIPLE TIMES IN FL HEAT WITH INFANT IN CAR. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 75 MPH, THE ENGINE STALLED AND WAS UNABLE TO RESTART. THE DEALER STATED THAT THE TOTAL INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

I WAS DRIVING APPROX. 45 PER HOUR, WHEN THE VEHICLE SEEMED TO JUST SHUT OFF IN STAGES, I WAS ABLE TO PULL INTO A PARKING LOT HOWEVER IT DID NOT WANT TO START FOR A FEW MINUTES. WHEN I HIT THE PUSH BUTTON, IT WOULD NOT START.ALSO IT HAS SINCE BEEN TURNING OVER, BUT NOT STARTING. THIS HAS BEEN AN INTERMITTENT PROBLEM, AND HAS DONE THIS UNDER ALL CONDITIONS INCLUDING WHEN IT HAS BEEN SITTING, AND AFTER IT HAS BEEN DRIVEN. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

THE ISSUE BEGAN AS I TOOK MY TRUCK IN FOR A RECALL ON THE BRAKE SYSTEM. I INFORMED THAT I WAS HAVING ISSUES WITH THE CRUISE CONTROL SYSTEM NOT FUNCTIONING. SINCE THEN THE CRUISE CONTROL ISSUE HAD A DIAGNOSTIC THAT DARCARS IS INFORMING THERE IS NOT ISSUE BUT NO REPLACEMENT OR SUGGESTIONS HAVE BEEN PRESENTED. I BEGAN HAVING PROBLEMS WITH THE PUSH START AROUND 8/1. WHEN TRYING TO START THE TRUCK IT WILL NOT TURN OVER AND EVENTUALLY WILL STALL OUT COMPLETELY. SO I ATTEMPTED TO REMOTE START WHICH WORKED FOR A COUPLE OF DAYS. SOON IT BEGAN TO CAUSE THE SAME PROBLEM. SINCE THEN I HAVE BEEN STARTING THE CAR WITH THE KEY. UNTIL 9/22, ON THAT MORNING MY SON STATED HE HEARD A HISSING SOUND FROM THE REAR DRIVER TIRE. I ALSO HEARD THIS SOUND AT APPROXIMATELY 2:15 PM. WHICH PROMPTED ME TO CALL DARCARS SERVICE CENTER BECAUSE A VANITY LIGHT RECALL WAS JUST MAILED TO US. SO I TRIED TO SCHEDULE AN APPOINTMENT. BEFORE I LEFT WORK AT 5:30 I ATTEMPTED TO UNLOCK THE DOOR AND COULD NOT WITHOUT THE KEY BEING INSERTED TO THE DOOR. THE CAR WOULD NOT CRANK. I STARTED REALIZING I WAS HAVING THE SAME NIGHTMARE AS OTHERS TIPM. THE CAR IS NOW BEING WORKED ON BUT THEY ARE CALLING THE ISSUE EVERYTHING BUT WHAT IT IS SO THAT I PURCHASE A FULL PUMP RELAY, THROTTLE BOX, AND BATTERY. COSTING ME 1400 PLUS 140 FOR ANOTHER DIAGNOSTIC PLEASE ATTACH TO P54 RECALL MULTIPLE STALLS AND NON FUNCTIONING VEHICLE. *TR