2012 DODGE DURANGO Complaints

THE BRAKE PEDAL GOT STUCK AND I THINK THE POWER BOOSTER WAS NOT FUNCTIONING AS THE PEDAL WAS PETRIFIED, *TR

I WAS SETTING AT A TRAFFIC LIGHT WHEN MY HEADLIGHTS CAME ON AND ALL DASH LIGHTS WENT OUT,ANOTHER OCCASION PARKED AND MAP LIGHT CAME ON AND WOULD NOT SHUT OFF ALSO DASH LIGHTS WENT OUT THIS IS HAPPENING TO OFTEN I HAVE HAD IT IN THE DEALER WITH NO LUCK I WILL NOT DRIVE THIS VEHICLE AT NIGHT BECAUSE TO ME IT IS UNSAFE.THIS HAS HAPPENED FIVE TIMES. *TR

HEARD FROM A FRIEND WITH A 2011 DURANGO THAT THEY HAD LOW POWER STEERING FLUID WHEN THEY HAD THEIR MAINTENANCE CHECK UP. I HAD BEEN HEARING A MILD GRINDING NOISE WHEN I WOULD MOVE MY STEERING WHEEL AT TIMES SO I TOOK IT IN TO HAVE IT CHECKED. SURE ENOUGH, THE POWER STEERING FLUID LEVEL WAS AT A VERY LOW LEVEL. THEY HAD TO PUT SOME IN AND THEN SCHEDULE AN APPOINTMENT TO COME BACK AND LOOK FOR A LEAK. CAME BACK, FOUND NO LEAK AND BLAMED IT ON THE MANUFACTURER FOR HAVING AN AIR BUBBLE OR SOMETHING. FRIEND WAS RIGHT. I GUESS IT IS COMMON. CHECK YOUR POWER STEERING FLUID LEVELS! *TR

ON JAN 24TH AND ON FEB 7TH, THE DODGE DURANGO DID NOT START AND WAS TOWED VIA ROADSIDE ASSISTANCE TO THE 5 TOWNS CHRYSLER DEALERSHIP FOR REPAIRS THAT COST UNNECESSARY 1200.00. AN EXTERNAL FUEL PUMP RELAY WAS INSTALLED BY THE DEALER. THIS IS A S A RESULT OF AN INADEQUATE, FAULTY AND DEFECTIVE THE FUEL PUMP RELAY WHICH CAUSED THE CAR TO STOP RUNNING. THIS CAN CAUSE ACCIDENTS AND LOSS OF LIVES. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKE TOOK LONGER TO ENGAGE DURING COLD WEATHER AND THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER UPDATED THE BRAKE COMPUTER INTERLOCK SYSTEM AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000. UPDATED 2/27/14*CN UPDATED 3/6/2014 *JS UPDATED 03/07/14

PULLING CAR OUT OF DRIVEWAY HEADING DOWN THE STREET. APPROACHING THE STOP SIGN ATTEMPTED TO BRAKE AND THE CAR HAD COMPLETE BRAKE FAILURE; THEREFORE, I WAITED UNTIL THE CAR ROLLED TO A STOP. TOOK THE CAR TO THE DODGE DEALERSHIP ADVISING WHAT TOOK PLACE. THEY INSPECTED THE CAR AND SAID THERE WERE NO ISSUES WITH THE CAR OR BRAKING SYSTEM. I WAS GIVEN BACK MY CAR AND I DROVE HOME, BRAKES WORKED. THE NEXT DAY, THE SAME ISSUE OCCURRED; I PULLED OUT OF MY DRIVEWAY HEADING DOWN THE STREET. APPROACHING THE STOP SIGN ATTEMPTED TO BRAKE AND AGAIN HAD COMPLETE BRAKE FAILURE. I TOOK THE CAR BACK TO THE DODGE DEALERSHIP, THEY INSPECTED AGAIN AND SAID MY MASTER CYLINDER WAS DEFECTED, ALONG WITH THE BRAKE POWER BOOSTER. THEY ADVISED ME THE PARTS WERE NOT BEING MANUFACTURED AT THIS TIME. I CONTACTED DODGE CORPORATION TO INQUIRE ON THIS MATTER, CONCERNED THAT THIS MAY BE A RECALL OR THAT THERE IS MAJOR ISSUE WITH DODGE DURANGO BRAKING SYSTEMS AND WAS TOLD BY [XXX] THAT THE PART WAS BEING MADE BUT DID NOT KNOW WHEN IT WOULD SHIP. SHE ALSO DID NOT HAVE ANY OTHER INFORMATION TO PROVIDE AS TO OTHER BRAKE ISSUES WITH DODGE DURANGO AND OR RECALL. I FELT A RESPONSIBILITY TO REPORT THIS TO YOU DUE TO THE SEVERE SAFETY ISSUE OF DODGE DURANGO'S ON THE ROAD THAT MAY ENCOUNTER COMPLETE BRAKE FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE AT A STOP LIGHT AND WHILE MAKING A TURN. THE CONTACT ALSO STATED THAT THE CENTRAL COMPUTER WAS REPLACED DUE TO THE ENGINE FAILING TO START; HOWEVER, THE REPAIR CAUSED THE VEHICLE TO STALL. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,848. UPDATED 03/31/14*LJ THE DEALER REPLACED THE CENTER COMPUTER AND SO FAR, THE STALLING HAS NOT RETURNED. UPDATED 04/01/14

I HAVE HAD MY VEHICLE FOR A LITTLE LESS THAN TWO YEARS. AND MY RADIATOR HAS HAD A HOLE IN IT. AND I HAVE SEVERAL MAJOR MECHANICAL ISSUES THAT ARE NOT A PART OF REGULAR SCHEDULED MAINTENANCE. *TR

I NORMALLY DRIVE W/THE HEADLIGHTS IN THE AUTO ON POSITION AND ALL OF THE SUDDEN THE HEADLIGHTS AND MY DASH LIGHT TURNED OFF, WHEN I SWITCHED TO MANUALLY TURN THEM ON THEY CAME ON. THIS HAS BEEN HAPPENING INTERMITTENTLY BUT I HAVE NOT YET CONTACTED THE DEALER. *TR

LEASED 2012 DURANGO ON 12/28/11. AT 9353 MILES ON 12/7/12 THE POWER STEERING SYSTEM RUPTURED WHILE MAKING A TURN INTO A PARKING LOT. POWER STEERING FLUID COVERED ENGINE AND ENGINE COMPARTMENT. COMPLETE FAILURE OF ALL POWER STEERING, VEHICLE WAS VERY DIFFICULT TO MANEUVER TO A SAFE SPOT OUT OF TRAFFIC. VEHICLE HAD TO BE FLATBED TO DEALER. DODGE SERVICE STATED THAT A FITTING ON A HOSE HAD BROKEN OR FALLEN OFF. IT WAS REPAIRED. AT 21,922 MILES ON 1/09/13 ONCE AGAIN AS I PULLED OUT OF TRAFFIC INTO A SHOPPING CENTER THE SAME THING HAPPENED AGAIN. COMPLETE FAILURE OF ALL POWER STEERING, FLATBED TO DODGE DEALER AND AM TOLD THAT ALL HOSES AND PUMP ASSEMBLY NEED TO BE REPLACED. I UNDERSTAND SOMETHING HAPPENING ONCE. TWICE IS A ISSUE. CONTACTED DODGE AND WAS TOLD THERE ARE NO OTHER REPORTS OF THIS. AFTER A LITTLE SEARCHING DODGE CUSTOMER SERVICE REP SAID THERE HAVE BEEN REPORTS OF SOMETHING LIKE THIS ON SOME 2012 JEEPS. *TR