2013 DODGE DURANGO Complaints

THE DASH INDICATOR FOR THE RIGHT TURN SIGNAL BEGAN FLASHING RAPIDLY. UPON INSPECTION I FOUND THAT THE RIGHT REAR TURN SIGNAL WAS NOT FUNCTIONING. SINCE MY DEALER IS OVER 50 MILES AWAY I WAS ABLE TO EASILY REMOVE THE TAIL LIGHT AND REPLACE THE BULB. SINCE THAT INCIDENT I HAVE REPLACED 3 MORE BULBS. TODAY'S REPLACEMENT MADE ME INVESTIGATE MORE CLOSELY AND FOUND THAT THE BULB WAS OK BUT IT HAD TILTED SLIGHTLY. MANUALLY MOVING THE BULB CAUSED THE BULB TO FUNCTION AGAIN. IS THE SOCKET FAULTY? THE RIGHT SIGNAL HAS NEVER STOPPED WORKING. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON APRIL 2013 WE PURCHASED A BRAND NEW 2013 DODGE DURANGO RS. TWO MONTHS LATER, IN JUNE, WE TOOK A TRIP, THE CAR OVERHEATED ON THE HIGHWAY. WITHIN A FEW MINUTES THE CAR SHUT DOWN- WE GOT IT TOWED TO THE CLOSEST SERVICE STATION. DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO A BROKEN HEATER HOSE. ON MARCH 2014 WE TOOK ANOTHER TRIP, TWO HOURS INTO OUR TRIP IT OVERHEATED AGAIN, WE LET IT COOL DOWN AND DROVE IT TO THE NEAREST SERVICE STATION. THE CAR WAS SERVICED FOR TWO DAYS, DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO THERMOSTAT AND SENSOR MALFUNCTION. A WEEK LATER- MARCH 22, WE TOOK IT BACK FOR THE SAME PROBLEM. DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO AIR PRESSURE IN THE ENGINE. FOUR WEEKS LATER, APRIL 21, WE TOOK IT YET AGAIN FOR THE SAME PROBLEM, WHICH BRINGS ME TO TODAY. AS A RESULT OF THIS CONSTANT PROBLEM WE HAVE BEEN SPENDING A TREMENDOUS AMOUNT OF ENERGY, TIME AND MONEY (HOTELS, RENTALS, ECT). THIS ISSUE HAS RUINED MY VACATION, HAS CAUSED ME TO MISS WORK AND MEET DEADLINES. WHEN WE HAD OUR FIRST INCIDENT, I DECIDED TO CALL IT A FLUKE. I SAID, THIS CAN HAPPEN TO ANYONE, I DECIDED TO FORGET IT AND MOVE ON. WHEN IT RUINED MY VACATION YET A SECOND TIME AND THE PROBLEM CONTINUED AFTER MULTIPLE SERVICES, WE CAME TO THE CONCLUSION THAT THIS CAR WAS UNSAFE AND UNRELIABLE FOR ME AND MY FAMILY. I DON'T THINK IT'S FAIR THAT I KEEP THIS CAR AND RISK THE CHANCE OF THIS VEHICLE HAVING SOME INTERNAL DAMAGE THAT WILL AFFECT MY FAMILY IN THE FUTURE. I AM NOT LOOKING FOR A WAY OUT OF MY LOAN BUT SIMPLY WOULD LIKE FOR DODGE TO PUT ME IN A NEW VEHICLE. I CURRENTLY HAVE A CLAIM WITH DODGE AND I DON'T FEEL LIKE I BEEN GETTING THE ATTENTION I DESERVE. JUST GOT NEWS ON MY VEHICLE TODAY AND THEY WANT TO OPEN THE ENGINE AND CHANGE OUT THE HEADS. IF I CAN GET SOME HELP ON THIS MATTER I WOULD REALLY APPRECIATED. THANKS - CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME ABNORMALLY HARD TO DEPRESS AND PREVENTED THE VEHICLE FROM BEING STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ABS MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 17,000.

PURCHASED A 2013 DODGE DURANGO AND THE WINDSHIELD HAS SUCTION CUP CIRCLES ALL OVER IT. THE CIRCLES OBSTRUCT MY VIEW IN SUNLIGHT, DURING NIGHT DRIVING, DURING THE RAIN ETC.....THE WINDSHIELD IS COVERED. *TR

I HAVE BROUGHT IN THE VEHICLE TO THE LOCAL DODGE SERVICE CENTER IN NAPLES BECAUSE THE LIGHTS ON THE DASHBOARD GO OFF WHEN THE WIPERS ARE IN USE. ALL OF THE LIGHTS INCLUDING THE TIME / RADIO STATION BECOME DIM. ON DECEMBER 26TH ALTHOUGH THE LIGHTS ARE SET ON AUTOMATIC, THE LIGHTS DID NOT COME ON AT NIGHT. WE MANUALLY HAD TO SWITCH SO THAT WE WOULD HAVE LIGHTS. WE HAVE ALSO ON TWO-THREE OCCASIONS AN ISSUE WITH THE TRANSMISSION AND/OR ACCELARATOR. THE RPM ON THE CAR WHERE VERY HIGH AND THE CAR WAS BASICALLY NOT GOING OVER 35-40 MPH. ONCE PARKED AND THEN PUT IN DRIVE AGAIN IT WORKED OK UNTIL THE NEXT TIME IT DID IT. THE LOCAL DODGE SERVICE CENTER CLAIM THEY DID NOT FIND ANYTHING WRONG AND INITIALLY BLAMED THE LIGHT ISSUE ON A SUNPASS BECAUSE THEY SAW THE SUCTION CUP MARKS. HOWEVER THE SUNPASS IS NOT ALWAYS IN THIS VEHICLE AND THE TIMES THAT LIGHTS HAVE DIMMED THE SUNPASS HAS NOT BEEN ON.

MANUFACTURE FOG LAMPS WITH 24WATT LIGHT BULB, CREATING ILLUSION THE REGULAR HEADLAMP TOO BRIGHT SELECTION. FOG LAMP BULBS ARE USUALLY 45 TO 55WATTS. OFFROAD 65 TO 110WATTS PLUS. IN OTHER WORDS THE 24 WATT SHOULD BE MAYBE 42 WATTS. THANKS. *TR

WE HAVE A 2013 DODGE DURANGO WITH APROX 1600 MILES ON IT. I HAVE NOTICED ON TWO DIFFERENT DAYS NOW THAT WHEN I GET INTO THE VEHICLE AND START IT THAT THE "READING LAMPS" THAT ARE UP BY THE SUNGLASSES HOLDER LOCATED IN THE FRONT TOP OF THE VEHICLE, I NOTICED THAT THEY ARE "ON" ... AND I HAVE TO MANUALLY TURN THEM OFF. THEN ON A DIFFERENT DAY I WENT TO RUN ERRANDS, AND I GOT IN AND OUT OF THE VEHICLE 3 TIMES, AND AFTER ALL 3 OCCASIONS WHEN I GOT BACK INTO THE VEHICLE THE LIGHTS WERE "ON" AGAIN....THERE WAS NO ONE IN THE CAR THAT COULD TURNED THEM ON, AND IT WAS DAYLIGHT OUTSIDE EVERY TIME. I'M NOT FOR SURE WHAT IS GOING ON BUT IT WORRY'S ME A BIT SINCE I HAVE SEEN THESE OTHER PEOPLE REPORTING LIGHTING/ELECTRICAL ISSUES AND POSSIABLE HEADLINER FIRES! I SEE THERE IS AN OPEN INVESTIGATION WITH CHRYSLER ABOUT THIS OR A SIMILAR ISSUE....I WOULD LIKE TO ADD MY INCIDENT TO THIS AS WELL...HOPING THEY CAN GET THIS FIGURED OUT AND FIND A FIX TO THE RISK/ISSUE. *TR

IN MARCH OF 2013 I BOUGHT A BRAND NEW DODGE DURANGO AND I'VE HAD AN ONGOING PROBLEM SINCE I BOUGHT IT. WHEN I'M DRIVING IN THE EVENING THE REFLECTION OF OTHER HEADLIGHTS, BRAKE LIGHTS, AND STREETLIGHTS CAUSE A SHADOW SO THAT I HAVE DOUBLE VISION OF THOSE IMAGES THROUGH MY WINDSHIELD. AFTER SEVERAL TRIPS TO THE DEALERSHIP FOR TEST DRIVES AND INSPECTIONS THEY FINALLY REPLACED THE WINDSHIELD. THE NEW WINDSHIELD IS JUST AS BAD, WHEN I WENT BACK TO THE DEALERSHIP AGAIN THEY SAID THIS IS HOW ALL THE DURANGO WINDSHIELDS LOOK AND THEY EVEN TOOK ME FOR A TEST DRIVE IN A NEW 2014 DURANGO TO SHOW ME THAT THIS WAS HOW THEY ALL LOOK. I AM VERY FRUSTRATED, THIS IS NOT ACCEPTABLE THE VISIBILITY IS HORRIBLE AND I FEEL THE WINDSHIELD IS HURTING MY EYES. IF THEY CANNOT FIND A SOLUTION TO THIS PROBLEM I WOULD LIKE TO RETURN THE CAR. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A SUDDEN BURNING ODOR WAS EMITTED FROM THE VEHICLE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD WHERE SHE NOTICED THAT THE HEADLINER HAD CAUGHT ON FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT HAD NOT BEEN INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 3,000. *TR.. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS