2012 DODGE DURANGO Complaints

View complaints related to 2012 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2012 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE DURANGO
    - INDIO, CA

    THE VEHICLE WAS PURCHASED USED WITH APPROXIMATELY 19,000 MILES. CURRENT MILEAGE IS 37,705. DURING ABOUT 1/3 OF ALL ENGINE STARTS, HOT AND COLD, THE ENGINE WILL RUN BRIEFLY (LESS THAN 5 SECONDS) AND THEN STALL. THE ENGINE WILL USUALLY START AND RUN ON THE SECOND TRY BUT SOMETIMES WILL NOT START UNTIL THE THIRD TRY. THE VEHICLE WAS INSPECTED AT APPROXIMATELY 30,000 MILES BY THE LOCAL CHRYSLER DEALERSHIP IN CATHEDRAL CITY, CA, WHICH REPORTED THEY COULD NOT DUPLICATE THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - MECHANICSVILLE, IA

    THERE HAS BEEN MORE THAN ONE INCIDENT DATE ON THIS ISSUE. I JUST ENTERED THE LAST TIME IT HAS HAPPENED. WHEN GOING TO START MY VEHICLE IT STARTS, THAN AUTOMATICALLY STALLS. I HAVE HAD THIS HAPPEN OVER 6 TIMES IN THE LAST 2 MONTHS. I HAVE READ COUNTLESS REPORTS OF OTHER CHRYSLER VEHICLES HAVING THIS SAME ISSUE...WITH THE TIPM. HOW THERE IS A NATIONAL BACK ORDER AND PEOPLE'S CARS HAVE BEEN IN SHOPS FOR OVER A MONTH. CHRYSLER NEEDS TO ISSUE A RECALL AND GET THIS PROBLEM FIXED! *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - LARGO , FL

    TL* THE CONTACT 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - EL PASO , TX

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 23 MPH, THE VEHICLE FAILED TO SHIFT GEARS AND ACCELERATE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 14,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE DURANGO
    - WAKE FOREST, NC

    ON NUMEROUS OCCASIONS WHEN I GET IN THE VEHICLE TO START IT, VIA PUSH BUTTON START, THE VEHICLE WILL START AN IMMEDIATELY SHUT DOWN. ATTEMPTS TO RESTART THE VEHICLE RESULT IN A 15-30 SECOND REPETITIVE START LOOP WITHOUT THE VEHICLE STARTING, AT WHICH POINT A RED LIGHT WILL BEGIN BLINKING ON THE CENTER CONSOLE. TYPICALLY THE VEHICLE HAS TO REST FOR APPROXIMATELY TWO MINUTES BEFORE ATTEMPTING A RESTART, SOME OF WHICH ARE SUCCESSFUL AND SOME ARE NOT. THE VEHICLE IS ALSO TAKING UP TO 10 SECONDS TO SHUT DOWN ONCE THE PUSH BUTTON IS DEPRESSED TO TURN OF THE VEHICLE. THIS IS BEGINNING TO BECOME A REAL SAFETY CONCERN AS IN AN EMERGENCY I CANNOT TRUST THAT I CAN SHUT DOWN THE ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - MALVERN, PA

    BRAKING SYSTEM VACUUM BOOST IS LEAKING OVER A SHORT PERIOD OF TIME (TYPICALLY 8 HOURS). PEDAL FEEL IS FIRM AFTER THE TIME PERIOD AND DIFFICULT TO DEPRESS. AFTER VEHICLE IS STARTED THE VACUUM BOOST AND PEDAL FEEL RETURNS TO NORMAL. A DEALER SERVICE APPOINTMENT HAS BEEN MADE FOR A DIAGNOSTIC AND REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - JANESVILLE, WI

    WHEN DRIVING THE VEHICLE DURING THE FIRST SNOW STORM OF THE SEASON WHEN I REACHED MY DESTINATION I WAS UNABLE TO SHIFT THE VEHICLE INTO PARK OR REVERSE. THE ONLY THING I COULD DO IS DRIVE OR NEUTRAL. AFTER TAKING THE VEHICLE TO THE DEALERSHIP I WAS TOLD THAT SNOW HAD GOTTEN LODGED IN THE DRIVE SHAFT THEREFORE NOT ALLOWING THE CAR TO BE SHIFTED. CHRYSLER TOLD ME THAT THIS PROBABLY WOULDN'T HAPPEN AGAIN AND THAT IT WAS BECAUSE WE HAD HEAVY WET SNOW. THIS IS WISCONSIN!!! WE GET SNOW ALL OF THE TIME. THEY STATED THAT THERE IS NOTHING THAT THEY CAN DO TO MAKE SURE IT DOES NOT HAPPEN AGAIN. I AM GLAD THAT I WAS NOT IN A POSITION WHERE I NEEDED TO REVERSE THE VEHICLE OR I WOULD HAVE BEEN STUCK 55 MILES FROM HOME IN A SNOW STORM! *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - PRESCOTT, WI

    WHAT HAPPENS: INCONSISTENT AND INTERMITTENT TEMPORARY BRAKE/POWER FAILURE. BRAKE PEDAL TEMPORARILY BECOMES EXTREMELY HARD AND HIGH WITH ALMOST NO PEDAL MOVEMENT OR NO/MINIMAL PERCEIVED BRAKING. SUSTAINED MAXIMUM PEDAL PRESSURE (UP TO 5 SECONDS) AND THE BRAKES MAGICALLY RETURN. PEDAL DEPRESSED TO THE STOPS, IMMEDIATELY ENGAGING THE ABS AND MAXIMUM PANIC STOP. BRAKE PEDAL CAN MODULATED IF EXPERIENCING THE UNEXPECTED PANIC STOP. WHEN IT OCCURS OR CAUSES IT TO OCCUR: MORNING COMMUTING (HIGHWAY AND FREEWAY DRIVING): IMMEDIATELY APPLY THE BRAKE PEDAL AFTER 75%-100% ACCELERATION FROM 0-65 MPH ON THE ENTRANCE RAMP OR FROM FREEWAY STOP LIGHT. TRANSMISSION MUST SHIFT AT AROUND 60 MPH. FREEWAY DRIVING (IMMEDIATELY APPLYING THE BRAKE AFTER ANY OF THESE CONDITIONS) MERGING AND ACCELERATING INTO TRAFFIC, MAINTAINING STEADY SPEED UP LONG GRADES REQUIRING INCREASING PEDAL PRESSURE, SLOWLY ACCELERATING FROM 45-65 MPH SUCH THAT THE TRANSMISSION DOES NOT SHIFT DOWN, TRAILER TOWING: ANY LONG STEADY PULL MAINTAINING 40-60 MPH HIGHWAY SPEED WHILE IN HIGH GEAR. COLD MORNING 5-10 DEGREE F. TOOK 8-10 BLOCKS FOR THE BRAKE PEDAL TO BE NORMAL. STARTED OUT HIGH/HARD/ ALMOST NO BRAKES AND SLOWLY GOT BETTER THEN WORKED NORMALLY. DEALER RESULTS: DEALER REPLACED MASTER CYLINDER. DEALER CAN REPRODUCE RESULTS. STATES ALL TEST DIAGNOSTICS SHOW THE BRAKING SYSTEM IS WORKING AS EXPECTED AND DESIGNED. SYMPTOMS STILL OCCURRING. ..UPDATED 02/06/14 *BF

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2012 DODGE DURANGO
    - BROKEN ARROW, OK

    SINCE THE VEHICLE WAS BRAND NEW ITS HAS HAD A VIBRATION IN THE STEERING WHEEL AND PULLS HARD TO THE RIGHT. I HAVE HAD THE VEHICLE TO THE DEALER MANY TIMES WITH NO SUCCESS. I FOUND THE ISSUE MYSELF ONCE I LOOKED UNDER THE CAR. BOTH FRONT STRUTS ARE BLOWN, SPRAYING OIL ONTO OTHER COMPONENTS, FRAME AND LEAKING ONTO THE FLOOR OF THE GARAGE. THE VEHICLE SLIDSIDE WAYS ON A LEFT HAND TURN FROM A STOP LIGHT. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE DURANGO
    - WEST LAKE, LA

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS DRIVING AT LOW SPEEDS AT APPROXIMATELY 3 TO 5 MPH AND PULLING INTO HER CARPORT, AS SHE WAS DEPRESSING THE BRAKES THEY DID NOT ENGAGE. THE BRAKES FAILED, AND SHE CRASHED INTO HER LAWN MOWER, PUSHING IT INTO HER GARAGE DOOR. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC, BUT HAS NOT BEEN REPAIRED DUE TO A PENDING INVESTIGATION. THE MANUFACTURER WAS LATER CONTACTED AND WAS ADVISED THAT A MANAGER WOULD BE GIVING HER CALL BACK. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 3,100. UPDATED 02/06/14*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE