2013 DODGE DURANGO Complaints

View complaints related to 2013 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 620 complaints submitted for the 2013 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 DODGE DURANGO
    - LILLINGTON, NC

    ON THE 2013 DODGE DURANGO THAT I CURRENTLY OWN WHICH I PURCHASED BRAND NEW IN JUNE 2013, THE NAVIGATION AND CAMERA SYSTEM GOES COMPLETELY BLANK WHILE DRIVING OR BACKING UP. THE VEHICLE STARTED ACCELERATING WHILE IN DRIVE GEAR, AS WELL AS THE TRANSMISSION FAILS TO WORK PROPERLY AND SKIPS SECOND GEAR, THE VEHICLE ALSO IDLES HIGH AND LOW WHILE IN OPERATION OF DRIVE. *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - HOBART, IN

    VEHICLE HAS LESS THE MILES ON IT. VEHICLE LOW TIRE PRESSURE LIGHT CAME ON. THERE WAS EXCESSIVE VIBRATION IN THE WHEEL AND BODY WHICH CAUSED PASSENGERS AND VEHICLE TO SHAKE. DASH BOARD INDICATED THAT ALL 4 TIRES NEEDED AIR. TOOK VEHICLE TO HAVE PROPER AIR PRESSURE ADDED TO TIRES. VIBRATION REMAINED. MADE APPOINTMENT AT BOSAK DODGE IN MERILLVILLE INDIANA. SERVICE WRITER INFORMED ME I MAY HAVE TO PAY FOR SERVICE IF THEY DIDN'T FIND ANYTHING. GOT CALLED NEXT DAY THAT THE TPMS LIGHT WAS BACK ON AND THEY ADDED AIR BUT FOUND NO VIBRATION. I INFORMED SERVICE WRITER THAT THE LIGHT WAS NOT ON WHEN I DROPPED IT OFF. HE INFORMED ME IT WAS A COMMON ISSUE. DON'T AGREE. *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - SAN DIEGO, CA

    CAR SLIPPED OUT OF GEAR ON IT"S OWN WHILE I WAS DRIVING. THE SECOND TIME IT HAPPENED WHILE I WAS MAKING A LEFT HAND TURN. *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - COOS BAY, OR

    DRIVING DOWN 101 SOUTHBOUND APPROX 10 MILES NORTH OF CRESCENT CITY, CA AT APPROX 55MPH SUNROOF SUDDENLY SHATTERED WITH A LOUD AUDIBLE POP. SUNROOF WAS CLOSED AT THE TIME, WITH MANUAL ROOF SLIDER IN PLACE AS WELL. VEHICLES BEHIND WERE STRUCK BY GLASS BUT DID NOT STOP. *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - PHOENIX, AZ

    SINCE DAY ONE OF OWNING THE DURANGO I HAVE HAD A BAD VIBRATION IN THE STEERING WHEEL, LARRY H MILLER DODGE IN AVONDALE TOLD ME I HAD BAD TIRES SO I REPLACED THE TIRES (@450 MILES) THEN THEY TOLD ME THAT I HAD BAD WHEELS SO I REPLACED THEM WITH NEW TIRES AND WHEELS. I STILL HAVE THE VIBRATION AND MY VEHICLE HAS BEEN IN THE DEALER OVER 7 TIMES NOW. TODAY LHMD SERVICE MANAGER EXPLAINED TO ME THAT THEY TOOK WHEELS OFF OF A NEW DURANGO ON THE LOT AND THE VIBRATION WAS WORSE, THEY WENT ON TO TELL ME THAT "ALL DURANGO'S HAVE THIS VIBRATION" . THE VIBRATION CAN BE FELT IN THE STEERING WHEEL AND COULD CAUSE LOSS OF CONTROL OF VEHICLE IF VIBRATION GETS WORSE (OR IF DEFECTIVE PART THAT IS CAUSING VIBRATION FAILS). I WOULD LIKE TO KNOW WHERE I SHOULD GO FROM HERE. *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - EAGLE, WI

    HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING ON THE NEW DURANGOS WAS NEVER TESTED. THE COOLANT WAS INTERACTING WITH ANYTHING RUBBER IT CAME INTO CONTACT WITH AND WAS BREAKING DOWN THE RUBBER. STAR TOLD THEM TO REPLACE EVERY PIECE OF RUBBER THE COOLANT COMES INTO CONTACT WITH. IT IS NOW MIDDLE OF AUGUST AND THE SMELL IS STILL PRESENT AND TO DATE CHRYSLER HAS NOT ISSUED A SERVICE BULLETIN OR RECALL ON THE COOLANT OR HOSES. WE HAVE SUBMITTED PAPER WORK FOR THE LEMON LAW. *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - MIDDLETOWN, MD

    AS I WAS DRIVING ON I-35 NORTH IN IOWA - RAIN WAS JUST STARTING - NO OTHER VEHICLES NEARBY, NO BIRDS, OVERPASSES, ETC - THE SUNROOF EXPLODED INTO A THOUSAND TINY PIECES. LUCKILY, THE SUNROOF COVER WAS CLOSED AS IT KEPT ALL THE GLASS FROM FALLING INTO THE CAR. THERE APPEARS TO BE NO SIMPLE EXPLANATION WHY THIS HAPPENED. THE SERVICE MECHANIC AT A DODGE DEALERSHIP SAID IT APPEARED TO BE FAULTY GLASS ALTHOUGH DODGE WILL NOT ACCEPT A CLAIM UNDER MY WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - CENTER, TX

    THERE IS A BUMPING NOISE UNDER THE RIGHT FLOORBOARD THAT YOU CAN FEEL UNDER YOUR FEET WHEN APPLYING THE BRAKE OR TURNING CAN'T FIGURE OUT WHAT IT IS.... *TR

    Source: NHTSA WEB SITE
  • 2013 DODGE DURANGO
    - OAK PARK, IL

    WHEN STOPPING THERE IS A CLUNK IN FRONT BRAKES OR SUSPENSION. THE CLUNK CAN BE FELT IN THE FLOOR, STEERING COLUMN AND BRAKE PEDAL. DEALER REPLACED FRONT PADS AND ROTORS, PROBLEM NOT FIXED. *TR

    Source: NHTSA WEB SITE