2011 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND RELATED THE FAILURE TO THE RECALL CAMPAIGN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT CALLED VICTORY CHRYSLER DODGE JEEP RAM (64 GREENSBURG ST, DELMONT, PA 15626) TO SCHEDULE AN APPOINTMENT TO REMEDY THE RECALL AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,461.

MY DURANGO WAS RECALLED AND WAS FIXED FOR STALLING PROBLEM AND 2 WEEKS LATER IT STALLED AGAIN

FUEL PUMP RELAY WAS REPLACED UNDER CAMPAIGN NUMBER: 19V813000 TO RESOLVE IGNITION TURNOVER ISSUE WHEN STARTING MY CAR. AFTER RECALL WAS FIXED IN JANUARY 2021 THE ISSUE STILL PERSISTS.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). AFTER THE REPAIR, WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO EXPERIENCE THE SYMPTOMS STATED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 259,000.

MY 2011 DURANGO HAD FUEL RELAY RECALL FIX DONE 01/11/2021. 01/22/2021 10:25PM I WAS NEGOTIATING 'IN MOTION' A LEFT TURN AND ENGINE TURNED OFF LIKE IT HAS SEVERAL TIMES BEFORE LEAVING ME IN THE MIDDLE OFF TRAFFIC. I WAS LUCKY YET AGAIN NOT BE KILLED

FUEL PUMP RELAY SWITCH. VEHICLE CAN STALL AT ANYTIME WHILE DRIVING, VEHICLE POSSIBLY WILL NOT START. ENGINE LIGHT ON, CANNOT USE REMOTE START. CALLED MULTIPLE TIMES TO OVER A YEAR AFTER RECALL NOTIFICATION FROM DODGE, WAS TOLD NO CURRENT FIX

THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY (IN MOTION). HAVE HAD IT LOOKED AT AND REPAIRED MULTIPLE TIMES. THE VEHICLE HAS A HISTORY OF NOT STARTING AFTER IT HAS BEEN SHUT OFF FOR A FEW MINUTES(STATIONARY). AFTER MANY SERVICE REPAIRS AND THOUSANDS OF DOLLARS SPENT THE CAR STILL WILL NOT WORK PROPERLY. THE RECALL CAME OUT NOVEMBER 14, 2019, AND HAVE BEEN TOLD THAT THERE WASN'T AN AVAILABLE PART FOR THIS RECALL AS OF 12/5/2020.

ON AUGUST 22, 2020 WHILE DRIVING TO AND FROM A RESTAURANT MY CAR COMPONENTS NOTIFIED ME OF A BATTERY ISSUE WITH THE RED LIGHT ON. I THEN KEPT DRIVING TO PARK THE CAR AND WHILE THE CAR WAS PARKED IT STARTED TO STALL UNUSUALLY BUT THE ENGINE CAR DID NOT STOP COMPLETELY. THEN THERE WAS HEAT COMING IN FROM THE AIR CONDITION VENTS WITH A RUBBERY SMELL THEN I HAD TO TURN THE CAR OFF. I DID NOT WANT TO OPEN THE HOOD BECAUSE THERE WAS SMOKE COMING OUT OF THE ENGINE. I WAS AFRAID OPENING THE HOOD MIGHT HAVE CAUSED A FIRE FEEDING OXYGEN TO THE ENGINE. I CALLED USAA ROADSIDE ASSISTANCE AND PROVIDED ME WITH A WRECKER WITH ASSUMED NAME SALLY'S TOWING SERVICE. THE WRECKER WAS UNABLE TO JUMP START THE CAR AND MOVIE IT NEUTRALLY. HE HAD TO FORCIBLY PULL THE CAR WITH THE TIRES LOCKED ONTO THE FLAT BED. WE TOOK IT TO OUR MECHANIC AT USA MOTORS. OUR MECHANIC INSPECTED IT AND FOUND A RARE OCCURRENCE IN WHICH THE ALTERNATOR WAS OVERCHARGING THE BATTERY CAUSING THE BATTERY AND THE POWER TRAIN CONTROL MODULE TO MELT THUS CAUSING THE SMOKE AND FOUL ODOR AND THE CAR LEFT WITH NO POWER OR CONTROL.

IF IT GETS BELOW FREEZING, MY CAR WILL NOT START. MY VEHICLE WILL SIT OVERNIGHT AND IN THE MORNING IT CANNOT START. WE HAVE TRIED EVERYTHING. IT TURNS OVER AGAIN AND AGAIN. THIS IS EFFECTING MY WORK SCHEDULE. WE NEED A SOLUTION. BECAUSE WAITING FIVE HOURS FOR IT TO WARM UP OUTSIDE IS NOT CUTTING IT

RECALLED 11/14/2019 V62/NHTSA 19-V813. NO AS OF THIS DATE. DIFFICULT STARTING, HAS STALLED SEVERAL TIMES IN CITY TRAFFIC. HAVE TO WAIT SEVERAL MINUTES AND PRAY IT STARTS. AFRAID ONE OF THESE DAYS IT WILL NOT START, STALL ON THE HIGHWAY AND CAUSE ACCIDENT. HAS BEEN ON GOING SINCE AUGUST AND TODAY AS WELL. NO RESOLUTION AND I AM SCARED