2008 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED SAFETY RECALL L25/NHTSA 14V-373 EARLIER THIS YEAR ADVISING ME OF THE PROBLEM WITH THE IGNITION KEY BUT SAYING THAT I WOULD BE CONTACTED AGAIN BY MAIL WITH A FOLLOW-UP NOTICE WHEN THE REMEDY PART IS AVAILABLE. IN JUNE 2015, I RECEIVED SAFETY RECALL R03/NHTSA 14V-373 WHICH REPLACED SAFETY RECALL L25. ON JUNE 10, 2015 I CONTACTED MY CHRYSLER DEALER TO SCHEDULE THE REPAIR. THEY INFORMED ME THAT THEY HAD TO ORDER THE PART AND WHEN THEY RECEIVED THE PART THEY WOULD SCHEDULE A REPAIR APPOINTMENT. AS OF THIS DATE, JULY 27, 2015, I HAVE CALLED THEM BACK TWICE AND ALL THEY CAN TELL ME IS THAT THE PART IS STILL ON ORDER AND THEY DO NOT KNOW WHEN THEY WILL RECEIVE IT.

OVERHEATING WHEN DRIVING. COOLANT LEAKING AT HEATER HOSES, SHIFT OVER HEAT. PROBLEMS AFTER RECALL REPAIR SERVICE PERFORMED.

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

RECALL RO3 IMPORTANT SAFETY RECALL FOR WIRELESS IGNITION NODE MODULE I REQUESTED THE SERVICE ORDER FOR THE IMPORTANT SAFETY RECALL ON 6/15/2015 RECEIVED ON 6/11/15. I HAVE CALLED EVERY TWO WEEKS TO CHECK THE STATUS OF THE PART ORDER. THIS PART HAS NOT BEEN MADE ACCESSIBLE TO THE DEALER. I CALLED CHRYSLER TODAY AND RECEIVED NO ANSWERS REGARDING WHEN THE PART WOULD BE AVAILABLE TO THE DEALER. UPDATED 10/06/15*LJ UPDATED 12/06/2017*CN

THE FIRST THING THAT HAPPENED WAS; WE WERE DRIVING DOWN THE ROAD AND THE VAN JUST STOPPED RUNNING. LUCKILY WE WERE ONLY GOING 20 MILES PER HOUR AND THERE WASNT A LOT OF TRAFFIC. THE POWER STEERING WASNT WORKING BUT MY HUSBAND WAS ABLE TO STEER THE VAN OFF THE ROAD TO SAFETY. WE CALLED AAA AND MY HUSBAND WENT TO THE STORE TO GET DRY GAS BECAUSE WE THOUGHT THAT THERE MAY HAVE BEEN MOISTURE IN THE TANK FROM CONDENSATION. WHEN HE GOT BACK TO THE VAN HE PUT IN THE DRY GAS AND HE DECIDED TO TRY TO TURN THE VAN ON AND IT TURNED OVER. WE WENT HOME AFTER THAT. AFTER THAT THE VAN SEEMS TO WORK FOR A WHILE, THEN ONE DAY MY HUSBAND CAME HOME FROM WORK AND TRIED TO SHUT THE VAN OFF, BUT IT WOULD NOT SHUT OFF. THE HORN STARTED BLOWING AND THE WIPES, WIPER FLUID, LIGHTS AND DOOR LOCKS WERE ALL WORKING ALL BY THEMSELVES. WE UNATTACHED THE WIRES TO THE BATTERY BUT THAT DID NOT WORK AND FINALLY STARTED PULLING FUSES UNTIL IT ALL STOPPED. HE DROVE TO WORK WITHOUT THE FUSES UNTIL WE COULD GET IT FIXED. I CALLED CHRYSLER AND THEY SAID THAT THERE WAS A RECALL AROUND MAY 2015. WE BROUGHT THE VAN INTO THE DEALER AND THEY REPLACED THE IGNITION MODULE AND GAVE US NEW KEY FOBS. THE VAN STALLED AGAIN ON THE WAY HOME FROM WORK AND WE CALLED AAA TO GET THE VAN AND TAKE IT BACK TO THE DEALERSHIP. THEY SAID THAT THEY CHECKED ALL THE ELECTRIC AND RAN A PURGE MONITOR TEST AND OTHERS. THE DEALERSHIP SAID THAT THEY COULD NOT FIND ANYTHING THE MATTER WITH THE VAN AND CHARGED US $200. JUST RECENTLY WE WERE DRIVING IN TRAFFIC AT AROUND 20 MILES PER HOUR AND THE VAN STALLED AGAIN. THIS TIME WE DID NOT HAVE TIME TO MOVE IT AND A TRUCK DRIVER HELPED TO PUSH US OUT OF TRAFFIC. MY HUSBAND TOOK THE WIRES OFF THE BATTERY AND PUT IT BACK ON AND THE VAN STARTED. WE WENT TO THE TOYOTA DEALERSHIP AND BOUGHT A CAR THAT DAY. WE STILL OWN THE VAN, BUT I AM AFRAID TO DRIVE IT.

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE GAUGES ON THE INSTRUMENT PANEL FAILED TO OPERATE AND THE ENGINE STALLED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE LOST ELECTRICAL FUNCTION WITHOUT WARNING. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WEEK AFTER WEEK I WAIT TO HAVE THE RECALL WORK DONE ON MY VEHICLE, AND THE LOCAL DEALERSHIP REPEATEDLY EXPLAINS THAT THE REPLACEMENT PARTS ARE UNAVAILABLE FROM THE MAKER. CHRYSLER CORPORATE OFFICES CONFIRMED THAT THE PARTS ARE UNAVAILABLE AND THAT THERE IS A LONG LIST OF PEOPLE WAITING FOR THEIR PARTS. WITH THIS EXTREMELY UNSAFE CONDITION OF THE IGNITION SWITCH CUTTING OFF AND THE STEERING WHEEL LOCKING AND LACK OF POWER BREAKS, IT IS HARD TO BELIEVE THAT CHRYSLER HAS SPENT NEARLY A YEAR SINCE THE INITIAL COMPLAINT AND STILL CANNOT CORRECT THE ISSUE. THE RECALL IS OUT, BUT IT IS IMPOSSIBLE TO GET THE PROBLEM FIXED BECAUSE THEY ARE NOT SUPPLYING PARTS TO THEIR DEALERSHIPS.

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.